RegDesk
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Most Helpful Reviews for RegDesk
4 Reviews
Elizabeth
Verified reviewer
Medical Devices, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Superior Regulatory Management System
Overall, the experience with RegDesk and the team at RegDesk has been superior. Any question that our team had, RegDesk responded quickly and with potential solutions. RegDesk allowed our department to track, develop global strategies, work collaboratively with business partners globally, and expand market access of products. Prior to RegDesk many aspects were handled via email and implementing RegDesk allowed us to streamline, track, and gain efficiency in a global market.
PROSEase of implement and utilize, customization and collaboration with RegDesk team, tracking to allow for reporting to organizations allowing for visibility of global changes/updates.
CONSNo cons come to mind, the RegDesk team has been extremely supportive and responsive.
Kevin
Pharmaceuticals, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
RegDesk is a fantastic Regulatory Information Management platform
We have seen great benefits in using RegDesk, and it has been a pleasure collaborating with the RegDesk team.
PROSRegDesk is easy to deploy, entirely web-based with streamlined user access management. Its UI is intuitive which makes training users simple. Its modular structure reduces complexity for folks working on specific topics, which may not relate to the work of another colleague -- for example, Regulatory Intelligence and market access requirements appear in one module, while tracking submissions is in another. Additionally, tracking postmarket "where-can-I-ship?" elements is simple and straightforward with a SKU and country-code database.
CONSMy firm's use case is slightly different than what most RegDesk customers would be looking for, however the team were highly responsive in clarifying our needs and then engaging with additional experts to add the regulatory intelligence information we had requested. This did take a little bit of time up front, but the RegDesk team were professional and very supportive.
Shelly
Biotechnology, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
RegDesk Regulatory Intelligence & RIMS Pilot Implementation Success
RegDesk was willing to work with us and accepted our feedback on their product gladly to be added as enhancements on future releases. This was very important for us as we are adopting a somewhat new technology/software for our company and have many user requirements.
PROSUser interface is very pleasing and engaging for new users. The globe view is helpful and easy to navigate to view alerts and other information. Having access to live information in real time is critical for regulatory compliance.
CONSReporting is not always easy to access as an end-user. Also, data upload process was lengthy and somewhat manual.
Elaine
Biotechnology, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
A game change for our regulatory affairs department
My experience with RegDesk has been very positive. Implementation happened according to the plan with expert's support. The system is very intuitive and user friendly. We were finally able to consolidate all regulatory information in only one tool.
PROSRegDesk is an easy-to-understand, low-complexity tool with a high impact on the routine of regulatory professionals who, like me, seek to consolidate all regulatory information in a single system.It was developed based on the experience and inputs of customers and professionals in the field.Besides the excellent system, customer support is an important differential: availability, efficiency and high expertise.
CONSWe suggested tracking module to display future registration updates and renewals in order to have a better overview of the product cycle.