If you've used the Community Edition you have a glimpse of what you can do with it; the Enterprise edition adds a number of valuable features, especially with the management server for central control.The security tools options for working with LAPS and BitLocker have been a frequent time saver for our helpdesk.

Some of the upgrades/updates were a bit bumpier than ideal; none of them were debilitating, but the documentation could have better prepared for the issues.

Fantasitc. RCT has greatly improved our abiltiy to manage machines our environments. 10/10

Right Click Tools adds critical functionality to MECM and provides real time inforamation on assets in our environement. This is invaluable when we are working to remediate a critical vlunerability. We can quickly identify the assets that are vlunerable, or identify the machines that dont have a particular patch. Remote management features are probably the most valuable. Since the pandemic started the entire Department of FI$Cal has switched to work from home. Without RCT managing these assets would be almost impossible at the level we are doing now. RCT is a life saver.

Hard to find a feature I dont like about the software. The only thing, right now, Which support has been on the spot to try to find a resolution to, is that when using the System Information tool, If we need to remove software it only works if the software uninstall string is in the registry under uninstall. Some software like Firefox, doesn't register there, or software with specific uninstall programs located in the folder directory. It would be good if RCT could check the uninstall command from the application in MECM as well as checking the registry.

RTC brings some difficult to access tools to an easy to use menu system.

Haven't found any real show stoppers. RTC works well.

Before Right Click Tools, deploying, querying, gathering information from a client was a tedious task; data is scattered in multiple places and any action to resolve an issue would require going to another area in Configuration Manager.With Right click Tools, all the information is in one or two places, and simply by right clicking you can take steps to resolve issues such as re-running a Task Sequence, deploy applications to their PC via remote Software Center.

The best part of this software is the ease of setup and configuration. Many programs require a lot of time to set up, configure and deploy throughout the environment. Installation is a breeze, and it just works. It's a light weight addition to the Configuration Manager console, very little resource use. Hasn't crashed the console, very stable.

No real issues, in fact, the few issues I've come across their support was quick to respond to my query and resolve the issues.

It is a complementary tool to SCCM - once used, it's hard to move without this tool after that - so full license renewed every year.

Works seamlessly with SCCM - The most frequently used functions: Security Tools and System Information, general all function under "Client Action" Client Tools" Console Tools & "Security Tools". Managing over a thousand computers - many of these computers are shared, Delete Profiles, manage everything remotely - saves me time.

Recast Automation - Builder & Runner - reason - I don't understand. not enough tutorials available on the web on how to use these options.I suggest checking if below option is working properly: In System Information > Operating System > under "Console User" - not always show current active user. For review real status current active user - you need jump to "User Sessions".

I use it for things from running actions on endpoints, repairing MECM clients, reports and creating easily executable tasks in runner and builder

It extends the capabilities of MECM/SCCM very easily. MECM is already a really great tool for endpoint management because you can do so many things with it, but right click tools makes it very easy for technology staff who don't have a lot of experience with MECM to become useful in it. Also the script building and execution tools are great! They allow you to customize MECM exactly the way you want if you can find time to build the scripts for it. Also they have a free version that is VERY powerful.

not knowing if they are going to have an Intune/MEM product. It is the future of MECM and it would be nice for the organization to start looking at building something in that realm

The compliance in my sites went from ~70% to 98% in one week after start using rct. There were some issues but the support was excellent and fast enough.

This software contains features and functions that should be implemented by default in sccm however they are not. Having this installed even in free version will make admins life a lot easier. From a basic ping for multiple computers to rerun deployments or task sequences or updates compliance dashboard whatever you name it this software got it. There's no surprise that only after few weeks I found myself using this tool more than the actually sccm console functions for daily tasks. It's fast it's light it get the job done.

The only thing not to like might be the price if you need advanced functions however I'm sure that purchase and sales dept will sort that out.

Right Click Tools have saved me countless hours over the years and simplified my daily tasks to a science. I would definitely recommend your product to others in the industry.

This software fills the gaps that SCCM leaves. SCCM (now MECM) has been growing for decades since I started using it twenty years ago when it was still called SMS 2.0. Despite the tremendous growth that the product has gone through during this time it still lacks in terms of simplicity in doing certain tasks. Sometimes are all too laborious and in actuality should only take seconds to complete. This is where Right Click Tools comes into play. I use this package of handy tools every day and would be lost without it.

I am trying to think of what to improve. At this point I have no complaints as the product does exactly what I want it to do.

I have used this tool for 10+ years across multiple companies and with multiple SCCM engineers. Through the years the production manufacture has continued to improve the product. Ever engineer on I have worked with during this time thinks highly of this tool.

This tool integrates well into SCCM providing a set of advanced features that are not native to the application, but provide a time savings to the core product suite. While the options can be run through various custom scripts this product places these options right at ones finger tips making them easily useable.

There is not really much that I can say negative about this production. If I were to think really hard having to identify something the ONLY item that I can come up with is that a few of the remote commands issued from the tool trigger a black box for a couple of second on the remote/end users screen when the remote process is executing in place of being full transparent. This however does not occur for all of the options so it maybe a Windows limitations and not something of the product.

It is a great product to manage Windows devices. We use it for imaging & application development. Along with Windows patch management. We also use the "auto login" lab management tool in some buildings.

Updates and addition of other products intergrades into Recast that we don't use. All most all of our Windows labs are gone so it would be great if your product worked on Chrome OS. No remote management when a device is outside our Network.

We are using SCCM and with the RCT. RCT is very easy to use and is useful for me to manage my computers daily.

I used this software almost every day to manage my computer lab in the library. It is very easy to use. I used it to look up system information, delete user profiles, uninstall any extra software that I don't need, and make sure that the software that I installed are up-to-date. Especially, the delete user profiles is very quick and easy.

I don't have anything to say about what I like least about this software.