Great group of people starting from the reception desk which are friendly and helpful to the tech desk which so far has been helpful & friendly also in every aspect answering questions such software, modifications, building your library, tips to do things easier, IT issues and the willingness to stay with you to get things worked-out when you have a problem or idea.

It's hard to say what I like best about this estimating software, it was described from FastEst that you can build and modify the software to fit your company and estimating style building you own personable library of Job Items, Assemblies, Specs, PFV coloring, end of job reporting mods and the take-off screen lay-out is very well thought out also. Very friendly to the end user setting up and the easiness of using every day. It is one estimating software I truly enjoy coming to work everyday opening up and using all day long.

With the progression of on screen take-off it has come a long way from previous other brand of estimating software I have used in the past. I wish I could share something that really stood out about some area of the FastPipe software & reporting but I really can't. This is my 3rd year using this software in our company.

I use this program on a daily basis. I know I'm not using this program to it's full potential because I have not quite figured out how to make or use assemblies, job items, or how to create my own spec. I'd like to see a text book style book or manual to help figure some of these items out. I know they have educational seminars all over the country but they are always far away from me and the one time they came to Chicago last year, I was on vacation. I'd also like to learn how to customize this program a little more. But I really like this program and can't recommend it enough.

Easy to learn, easy to use. Great customer service when ever I have issues with software bugs. I really like the way the actual estimating interface is set up especially on the two screens.

Very minor complaints about the way some of the fittings are organized in specific material spec sections. There are also a lot of fittings that don't have pricing in some of the lesser used spec sections. And some times I get exceptions on certain pipes with errors about insulation specs or hangers and I can't quite figure out how to correct that.

Putting data in is very easy with this software.

Getting data out could be better. It needs more options.

It has made our estimating process reproduceable by all who use it. All bids come onto a common spreadsheet that allows for easy review. Fast-Pipe was easy to get set up the way we like it and an easy takeoff function made for an easy transfer of systems when we purchased the Fast-Pipe system.

We are a mid size PHVAC contractor ($3-5M/Yr) and our prior system was more advanced than we required. Fast-Pipe has the features we need without a lot of features we would never use. It has an easy interface from Plan Loading to Spec Adjustments to takeoff ease. The other feature we like is a direct transfer of the outputted data onto a very user friendly bidding spreadsheet. Our former software required us to manually design a spreadsheet and transfer basic data by hand in order to bid the project.

It can be time consuming to track down specific items in the data base catalog if you aren't sure how they are originally placed.

Great product, great service. Non-complicated, in less than an hour, you will be building an estimate.

I have used several different "top brand" programs during my ongoing 30 yr career as an MP estimator and project manager. Programs that varies in the ranges, from digitizer to on screen take off. The pipe & duct programs are so easy to use, you almost wonder - can this be true. We're programmed to work harder, not smarter. FastEst changes all that. Estimating efficiency and accuracy is what FastEst provides for me, not to mention the affordable price and options you can select for your particular needs. The other very, very important selling point is that when I have an issue and call the help line.....the person who answers the phone helps you right then - your issue is resolved. NONE of the competition does that, you place your call, they take your info then hopefully someone calls you back timely. FastEst customer service is the best.

That my competitors may discover FastEst....... I'd like to push one button for the material price updates and be done. Currently we get our materials quoted anyway as most of our bids are sizable.

Overall experience has been great, especially in terms of customer service and help.

I enjoy the ease of use of the product. It is very straight forward to navigate and complete my take offs.

Nothing in particular. i am a firm believe there is always room for improvement with any product.

when moving from another company I requested and was granted this software for my estimating (plumbing, process piping, etc)

gives me updated pricing, reliable and I trust it's accuracy

doesn't have all the items in data bases

I've been using FastPipe for the last 7 years. I'm an old guy getting close to retirement. I've been in mechanical estimating over 40 years and I wish I was using it sooner instead of the other estimating systems that I had to use.

It's very user friendly and the software/price catalog updates keep it that way.

Hmm, I'm sure I have a gripe or two, but nothing comes to mind right now.

The program overall has increased our ability to put out quotes and the visual aspect of seeing what has been taken off has decreased omitted items.

Very easy to use, very easy to train others to use. Great product support team that goes above and beyond with help.

Could include more items in the catalogue that cover specialty piping. ie: lab, clean room, pharmaceutical specialties.

Fantastic

The easy of learning the program and the flow keeps you on track.

Sometimes I mark one template and another would pop up.

It has been a huge asset for us in the estimating of our bids.

I like being able to create job items and assemblies that can be used on multiple jobs. i love being able to sort and filter the material worksheets to get information for different phases of work. I also want to praise the technical support staff at FastPIPE. They have been there whenever I have a question or a problem. They are outstanding!

I wish we were able to manipulate the fittings list on the takeoffs to place the most commonly used fittings together

It has solved our estimation quote problems. ours numbers have gotten a lot more closer than they were before.

Program is very flexible. It will allow you to get as detailed as possible or you can make it as basic as you want and still get an accurate reading of what you are trying to do.

updating pricing is a hassle. other estimating programs i use i just update and it is done. with this program, i have to go in and adjust pricing due to pre-loaded specs.

I believe this is the highest quality estimating system you can buy. The support is awesome, problems resolved within an hour at most. easy to learn... I could go on but at a minimum give theses guys a chance if you are looking to buy a system.

This program allows me to estimate with speed and confidence. I have the right material and labor every time. Great for young estimators and old dogs like me. Packed with everything I need and lots of features. With this program I can tackle any project that comes my way. I can't tell you how impressed I am without you thinking I work for the company. But the truth is the truth and this program is the best I ever used.

If it was only FREE but I digress. It would be nice to have more mark up functions such as clouding.

it's in the Pros

there customer service is the best , i think our company is one of the beta users .They have got the best system in the industries . they have a great team . always looking to make it easy to use . I have had to call them numerous times , it was't the software it was me

i have no comments , it's very ease to work with

The ability to see what was actually "taken off" therefore streamlining the bidding process and becoming more efficient overall.

1.The ease and speed at which a takeoff can be performed. 2.The ease at which changes could be made to an existing takeoff if material types changed midway through a bid. 3. The speed at which change orders can be produced.

Setting up different specs can be somewhat daunting.