When they disappear at 7pm at night on a service call and you have to rewrite them it SUCKS.

It is super user friendly & easy to use. I love that it can be used on a computer, cell phone or tablet and there is no subscription.

Customer support is awesome. Very patient and thorough.

It's very helpful in price guide to my industry and area I service. The options to modify custom and favorite items is great.

Payment integration, Quickbooks integration, Customer history, customization ability.

A positive highlight of the tool is its high connection with various social networks that facilitates the dissemination of a professional.

Does not dispatch, no accountability for tracking users, issues with lost information.

It seems to be fairly easy to use. I don't get to use it  as frequently as I would like due to other tasks, so I have questions quite regularly.

For the most part it has been a good experience with Coolfront. Our profits and our price consistency has increased with the flat rate pricing.

Overall any system, in this case, Cool Front flat rate pricing that helps us run our business smoother is great.

Having everything online is very helpful. The integration of credit card processing and the part cart are also great features for our business.

It's great until they take away features that were free.

Looks good customers like being able to approve jobs online.

The program is easy to use. The ability to bill the customer and accept payment.

I like that it keeps our customer info and history saved.

The worst customer service ever. I have been trying to get the book form into my new dispatch software.

With Coolfront I have found myself doing better with adding enough time on the job with a good markup of products to help with my overhead for my business.

The ease of use and the simplicity to navigate.

The rep in customer service has been awesome the whole time. She's stayed with us, reaching out over the 2years since we signed up to see how things are going and offer us training.

Having the past history to look at is very helpful. The customer service at CoolFront has been good when we have needed help.

Pricing is pretty accurate and the software is very simple to use. Service agreement with this software is amazing.

I like the ease of pricing service calls. I can make quotes to customers in under 1 min. most of the time.

We did not see anything as disadvantage with this tool.

You have to delete and start over. That is awful and wastes time.

There are no parts I don't like. I use this software fondly.

The customer support response to phone and email inquiries is slow. Additional charges for payment transactions should be billed per transaction only with no other monthly or annual fees.

We set this up for clients who still operate in a mom-and-pop-shop kind of way as an easy solution to update and improve the way they take service orders.

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

I really don't have any major negative complaints on this program, once I learned the set up and got used to it.

Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.

And if there was you guys would fix it before I could complain. We use Jobber every single day and we would be lost with out it.

Functionality, ease of use, very short learning curb and quickly integrated with my business.

With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.

Jobber is good for someone just starting out due to it's ease of use but if you want to do any MailChimp or resending quotes you better be willing to pay a lot of money.

So far easy to use and others using it also have said the same so all good as of today. We have been a bit slow due to storms but I expect business to pick up soon.

Good idea, great for small lawn care businesses. I will try it in the future.

They REFUSE to listen to customer complaints about HUGE FLAWS in their MATH.

So easy to use on all mobile devices and laptop. Easy to get employees up to speed.

Another problem is that my drivers sometimes have 55 stops in a day. From their app you can’t see a map - just a list.

The mobile app is top notch. Customer service is very friendly and helpful if you have a problem.

No way to require employees to use them on the job. The leadership of this company is scared to death of competition.

US Dollar

FieldEdge Flat Rate Mobile (formerly Coolfront) is a cloud-based HVAC solution that allows users to carry and access their flat rate pricing and repair database on a mobile device. It caters to small sized plumbing, electrical and HVAC contracting businesses.


FieldEdge Flat Rate Mobile leverages a consolidated contracted service workflow. Users begin by entering work order information and assigning the service call to a field technician. Field technicians receive the work order on their mobile device based on which they can select repair plan from the existing database.


Invoices are automatically delivered to the business office and the customer as soon as a repair work is done. FieldEdge Flat Rate Mobile can also capture customer approval and signature within the mobile app. It also offers QuickBooks integration and carries over 25,000 repairs in its database.


FieldEdge Flat Rate Mobile is a zero-cost solution that charges per work order generated. Training, demos and cloud-based meetings are available to support users. A mobile app is available on iOS, Android and Windows Phone.



LongDescription

Labor Rates

Subcontractor Management

Dispatch Management

Contract/License Management

Electronic Signature

Invoice Management

Customer Database

Job Management

Scheduling

Self Service Portal

QuickBooks Integration

Technician Management

File Storage

Mobile Access

Commercial/Industrial

Service History

Real-Time Updates

Equipment Maintenance

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Calendar Sync

Billing & Invoicing

Customer Management

Accounting Integration

Inventory Control

Online Time Clock

Payment Collection in the Field

Cost Database

Quotes/Estimates

Change Order Management

Maintenance Scheduling

Every work order created using the FieldEdge Flat Rate Mobile app costs $1.73 and $2 for every work order through books.

These fees can be incorporated into job prices and passed on to customers.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

FieldEdge Flat Rate Mobile

In Person

Live Online

Webinars

Documentation

Videos

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing.


Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub.

The Jobber app is available for iOS and Android devices.



Employee Management

Messaging

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Safety Management

Payment Processing

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Email Alerts

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

Data Synchronization

SMS Messaging

Templates

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Route Optimization

Task Scheduling

Residential Inspections

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Attendance Tracking

Timesheet Management

Project Management

Projections

Team Calendars

Communication Management

Recurring Appointments

Commercial Inspections

Chemical Usage Tracking

Calendar Management

Geolocation

Report Summary

Customizable Fields

Assignment Management

Customer Portal

Geographic Maps

Automated Quoting

Client Tracking

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

Accounting

Email Templates

Multi-Location

Contact Management

Audit Trail

Pricing and Cost Calculations

Route Management

Project Time Tracking

Repair Estimates

Lead Management

Pesticide Usage Tracking

Online Payments

Cost Tracking

Photo Capture

Real-Time Data

Performance Metrics

Fleet Management

Groundskeeping Management

Routing

Historical Reporting

Bid Management

Resource Scheduling

Commercial

Pest Activity Tracking

Client Portal

Real-Time Notifications

Pricing Management

For AEC Industry

Mac OS

HP-UX

Web browser (OS agnostic)

Windows 8

Windows 10

Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $19/month. Jobber Core starts at just $69/month. Jobber Connect starts at $169/month. Jobber Grow starts at $349/month.

FieldEdge Flat Rate Mobile vs Jobber

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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