There is good feedback from all users. We are able to supply new employees and contractors with a personalised site induction for both H&S and quality. The certifcates are downloaded and stored on the system along with the persons picture - whihc was a newly adedd feature this year. Good communications with the point of contact for this system. Always very helpful and have a good response rate.

The system is easy to use, easily accessible and user friendly.

no elements of this software can be improved - all users are happy and good relationship with our points of contact within mai portal

mostly positive

the ability for company's to upload their documentation and online location for storage

it required a lot of input from me to ensure companies are compliant to it and that their documentation is up to date.

The software support service is responsive.

The onus for uploading and maintaining the data rests with the contractor. As client, we do not need to spend time on this. However, we can easily audit the documentation as and when we see fit.

No major issues of note. As with all software, navigating it takes a bit of getting used to.

mai Contractor portal is a great central location for all contractor requirements to be recorded and stored. it reminds the contractors that required documents, certificates and permits required to work are going to expire, so there is less chance of delays when coming on site. It is useful during EHS audits as all information is located centrally and reports are easy to run.

Not specific to mai Contractor portal, but It can be difficult to get all of your contractors to use a software system and keep using it.

Very good, easy to use, non-technical with good customer support

Product is very easy to use, with very good customer support & back up,

Possibly look into having a connection with a safety compliance program eg, construct secure or safe permit, or the possibility with linking with client inductions carried out on portal if possible

Very Positive

This software is excellent to track compliance with customer requirements and manage critical dates and reminders for training and induction refresher courses.

In general I don't have any issues with this software.

Pretty good. Our training databasic is well organised in one location

The site is alot more user friendly and less cluncky. Upload of training records etc is user friendly

Too a little bit naviagting to become familiar.

My team genuinely love the system as it makes our lives a lot easier as we carry out high volumes of short jobs on our customers sites and sending documentation for every one of these jobs was a real pain before this platform was available. A number of our customers use it now which is brilliant.

The colour coding and alerts within the system are very helpful. It saves us huge amounts of time by uploading documents once rather than emailing lots of documents to our client before each job.

If our certs were available to all of our clients on the platform it would be great rather than uploading separately for each client that uses the system.

very good support, [SENSITIVE CONTENT] is excellent really help full always supported in a timely manner and has patience! thank you [SENSITIVE CONTENT].

Keeps every thing aligned, and in one place, would like to use / share Mia with more customers, we require training really

finding the platform, a single button in all email communications so we don't have to go looking for the link

Software allows us seamlessly share our EH+S Docs without repetitive sharing.

Software was User Friendly from day one.Simple to use and Support was always ,and continues to be,available.

Everything is positive in relation to the Software.The only issue we had was at our own IT end where our own Security protocols and Firewalls made it difficult to access the Software.Support was always available to circumvent this issue.

Staff are helpful but software site could be more user friendly.

Staff are helpful but software site could be more user friendly.

Staff are helpful but software site could be more user friendly.

The support from the comany. The ease of use and the fact that everything is under one one system. We are also using the Training Portal with this company and its a great compliment. Currently trialing for free Induction Training along with Permit to Work system, altogether they are great along with being standalones. The regular email to say that a cert or insurance is about to expiry is great when you are busy. We are currently just using the sytem approx. 6 months so no doubt when we have everyone up and running we will see more benefits.

Feedback from our contractors questioning whether this is legit or not, perhaps it needs to be made clearer to them when they are contacted by the Contractor Portal on our behalf.

No issues so far, I find it very helpful as alerts in the system

easy to manage employee training records and track information shared with customers. Alerts set up when documentation is expiring are very useful.

It takes a while to get used to the layout and some sections are hard to find.

A fantastic portal, easy to use and customer service is very good

Very easy to use and contact is made well in advance of anything expiring so everything can be kept up to date

Very little to dislike as it is a great software package

Overall experience is very positive and I have to complement the mai team on there quick response time in the event of us having a query. I have no problem in recommending this tool to any other site.

Software is an excellent tool and provides us as a site with a neat online system which is easy to use and has good functionality.

No major flaws with this system, As a site we found some contractors not engaging with the portal quickly enough. No issue with the system just the contractors taking their time to upload he necessary details in order for us to get full benefit of the functionality.

Good

The ease of use and tracking information.

Is is expensive, as all other portals we use are free of charge to us.

.

it's good portal to have for employees training records

No I didn't find anything that I can complain about

The fact we could log in and register all our employees, and get weekly reports was a huge help in ensuring we were compliant with our project

Occasionally we found it hard where to upload certain documents