All Stilt Reviews
1-25 of 31 Reviews
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Thomas
Verified reviewer
Mining & Metals, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Very helpful organizational tool that has increased our productivity and job schedule compliance
Before stilt approximately 10-20% of the time jobs were either pushed back to a different day or delayed from the morning to the afternoon because the scaffolding was not up before the job was scheduled to start or it was not inspected on time. This app has almost completely eliminated this issue. This has reduced wasted time for our maintenance crews as they are no longer standing around waiting for contractors to come inspect scaffolding.
PROSI love the map feature that has all of the information on it. It has all the scaffolding that is currently set up, the upcoming jobs, and the status of the scaffolding such as whether it needs to be taken down, has been inspected for the day or still needs inspection, what jobs are in the backlog, etc. It keeps things super organized so that we don't miss anything. Another thing that I love is that this helps us to stay on top of getting old scaffolding taken down after use instead of it staying up in our facility for weeks at a time, which was a major problem before Stilt.
CONSThe usefulness of the app is dependent on how readily it is adopted by all parties including your companies employees as well as the contractors. It is important that the roll out is done in an organized fashion so that all the appropriate people use the app and keep everything up to date. This has not been a problem for us.
Vendor Response
Hi Thomas, thank you so much for your detailed review. The map feature is one of our favorites as well. As you've mentioned, it really helps to keep things organized and quickly give you an accurate big picture. We love to hear that you're getting old scaffolding taken down quicker (and probably saving money!) as well as delaying the start of less work. Nearly all of our customers have experienced the same results because that is the #1 reason we built this app. Thank you so much and we truly look forward to working together more.
Replied April 2023
Leslie
Consumer Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
New Stilt User
My personal experience with Stilt has been fantastic. I have spent my entire career in the service management and have used many types of software. Stilt is the most adaptable and forward-thinking software I have used to date.
PROSStilt software is easy to use and continuously adaptable. We are in the service industry and began using Stilt this year. The support has been outstanding, and I would recommend to any industry.
CONSAny issue we had with Stilt was addressed in a timely manner. Stilt is always willing to hear feedback and adapt accordingly.
Reasons for switching to Stilt
Our previous software was missing key features we needed to operate.
Vendor Response
Hi Leslie, Thank you for sharing your experience with Stilt software. We're thrilled to hear that you find Stilt easy to use and continuously adaptable, and that our support has been outstanding. We're committed to providing innovative solutions and excellent service to our users, and we're glad to hear that we've met your expectations. Stilt
Replied March 2024
Brian
Renewables & Environment, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Stilt Review
Easy Inegration along with the niceness of the people.
CONSI don't have too much to complain about regarding Stilt.
Reason for choosing Stilt
Friendly
Vendor Response
Hi Brian, thank you for the review. We're glad you liked your free trial with us and were a fan of our integration strategy and team.
Replied April 2023
Gasparini
Chemicals, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Excellent scheduling & workflow app
This app has created better organization and visibility with our scaffold and insulation contractor. Before Mosaic used this app, it was challenging to keep track of scaffolds erected in the field. This app has also streamlined communication with the contractor.
PROSThe Stilt app was essentially designed for identifying, communicating, and scheduling work in an industrial manufacturing environment. It is very user friendly and a great way to communicate work requests to a contractor that does not have access to your company's CMMS.
CONSI can't think of anything negative to speak about this app. The only downside I can think of is it doesn't communicate with our CMMS. We use this app primarily for scaffolding and insulation tasks, so if a job gets re-scheduled in our CMMS, we have to make sure the app is updated as well. This is a very minor issue.
Vendor Response
Hi Gasparini, thank you for your detailed review! You really hit the nail on the head here. We built Stilt to overcome the communication and organization pitfalls we experienced first hand. So glad to hear your processes have improved regarding scaffolding and insulation work! Regarding CMMS, I will reach out to our team and get back to you. Thank you for your thought/suggestion!
Replied April 2023
Hannah
Chemicals, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Easy to Navigate Scaffolding App
I've used Stilt to coordinate with the scaffolding contractors on site, it allows me to pinpoint exactly what I need scaffolding built to by uploading pictures of the job site as well as dropping a pin for the job location. i can chose if it's an emergency build or if I want to schedule it for later on in the week. If there are any remaining questions, the scaffolding contractors can easily find my contact information to call me and ask me for more details. When the work is complete and I need the scaffolding taken down or I need scaffolding reinspected, it's very easy for me to request that in the app.
CONSIf you don't have the scaffolding tag ID it is a little harder to search through all the entries to find your entry, but overall the app is very user friendly and explains step by step what is needed for each section.
Vendor Response
Hi Hannah, thank you for your review! So happy to hear you are a fan of our picture upload and geo-tag features. We know these are some of the most helpful and effective ways to lead a successful scaffolding project. The additional help Stilt provides to prevent scaffold from remaining out in the field too long is one of the highest drivers of ROI and we are super glad that you are experiencing this benefit!
Replied April 2023
Tim
Chemicals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Stilt
User friendly , Photo attachment and easy search capabilities.
CONSWould like a feature to alert when scaffolding has been up for a long period of time.
Vendor Response
Hi Tim! Glad to hear you are a fan, thank you for your review. I have shared your suggestion for a new feature with our development team and we are looking into accommodating your need asap. Thanks!
Replied April 2023
Scott
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Amazing software that saves me time!
Being an owner of a company comes with some many different hats. Tracking equipment, employees, sub contractors and everyone's pay. This software allows me to keep track of everything in one place. Track time and scheduling for jobs so I can use this information to bid on the next job. This software is a live saver and a time saver. I'm so glad I decided to try it and I would highly recommend it to anyone that owns a small, medium or large company. This takes care of a lot of your day to day tracking and allows you to focus on other things.
CONSNothing I could find that I thought needed any adjustments. It runs smooth and I think they really took the time to Taylor this to any size range of companies and many industries.
Reason for choosing Stilt
This software was far superior.
Reasons for switching to Stilt
I saw more value in this product and wanted to give it a try. I am so happy I did.
Vendor Response
Hi Scott, we're so glad you like our software and have been able to save time by tracking all your work through our app. This type of info is useful for all business owners, large and small, as you well know!
Replied April 2023
Eddie
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Constructing music festival events with Stilt
This is one of those products that you wish you knew about sooner and can’t imagine working without in the future. From organization, to cost savings, to safety - this is a dream come true product for anyone in construction or manufacturing.
PROSWe leaned on Stilt entirely to manage the processes of building our festival sites, which include large stages, VIP platforms, ADA-compliant platforms, merchant vendor pop-up stores, and other structures. Stilt kept both us organized, as well as our contractors to complete the many tasks in a short amount of time. We saved thousands with Stilt, by shortening our rental costs due to Stilt’s efficiency.
CONSI can’t say I have any complaints about Stilt. Even their customer service was high-level and super responsive.
Vendor Response
Hi Eddie, thank you so much for your detailed review! I must say that working together has been a blast thus far. We've always known that Stilt's functionality is applicable across numerous industries and to see you and your team putting it into action has been a rewarding experience. We're grateful for your continued business and usage of our software.
Replied April 2023
Aderbal
Verified reviewer
Program Development, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best work order software on the market
Overwhelmingly positive
PROSStilt has allowed our team to efficiently optimize our work streams and have allowed us to finally get a grasp on minimizing downtime. The KPI's are probably my favorite feature, really allows my to get a deep insight on the utilization of my team and allows me to spot any inefficiencies that we can improve on. Great product overall, even better value for the cost.
CONSThere aren't any standard pricing measures to get a pricing sense upfront but the staff was extremely friendly and the customization aspect of the product in terms of pricing ended up being better.
Vendor Response
Hi Aderbal, thank you your positive review! Our KPIs are a feature many of our customers find to be very helpful and we are happy to hear you feel the same way.
Replied April 2023
Logan
Verified reviewer
Program Development, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Stilt: Beyond Helpful for Our Team
Stilt was very effective in managing our team. Our use of it helped us to stay organized and on track with our projects. Additionally, Stilt's geo-tagged jobs feature was super user friendly for our work orders. Being able to see details for each work order broken down by required materials, relevant images, and SOPs made our projects much more approachable. I would highly recommend Stilt for any company.
CONSI did not dislike anything about using Stilt.
Vendor Response
Hi Logan, thanks for your review! The lack of geo-tag and picture information from our previous work order processes are some of the reasons why we created this app. Happy to hear that you are liking things so far!
Replied April 2023
Sam
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Stilt helps our maintenance and management activities
Stilt is a great maintenance and management software that has transformed our day-to-day operations. The software is user-friendly, intuitive, and packed with features that simplify most of our communication processes. With Stilt, we can easily schedule and track work orders, monitor inventory levels, and generate comprehensive reports on tasks and activities.
CONSOne potential drawback of Stilt is that it may be overwhelming for smaller management companies that do not require all of its advanced features.
Vendor Response
Hi Sam, thanks so much for your review. The maintenance and management industry is so often plagued by the difficulties associated with scheduling, organization, tracking, and communication. We're glad to see the benefits of switching to Stilt are coming to fruition for you and trust you will continue to unlock even more of your team's potential!
Replied April 2023
Shaun
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy way to maintain our cameras at customer facilities
Our customers were happy when we started using it because they could use the software directly to request service on the cameras instead of calling or emailing.
PROSIt reminds me of all the cameras I need to check in with at customer facilities. This helps me by allowing for easier management and workflow. Our customers like it because it keeps track of things we are supposed to do according to our contracts with customers.
CONSIt took me around a week to integrate it into my daily routine but now its ease of use made it a part of my standard workflow.
Vendor Response
Hi Shaun, we appreciate your positive review and are glad to hear you're satisfied with task management and notification related features. Many of our customers have experienced similar organization improvements and efficiency gains. Thank you!
Replied April 2023
Craig
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Project Management Helper
The guys at Stilt hooked us up with a great product and deal. I would recommend anyone work with them.
PROSStilt simplified our project management needs by efficiently tracking and managing our different contractors. It's very user-friendly and ensures streamlined communication between us and our teams as we complete different tasks.
CONSWe have a smaller team (10 people) and Stilt is probably better suited for larger teams and organizations.
Vendor Response
Hi Craig, thanks for your detailed review! Stilt is indeed a powerful project management type of software. The improved communication between multiple parties and ability to quickly provide accurate status updates is helpful for many of our other customer as well. We look forward to continuing to work together.
Replied April 2023
Drew
Mining & Metals, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Mining & Chemical Plant Industry Usage
Mobile/computer accessible, ease of use, user friendly, used by both onsite personnel & the contractor, helps keep things organized / track more efficiently
CONSContinually improving metrics & layout, each revision improves what was there before
Vendor Response
Hi Drew, thank you for your review. We're happy to hear that you are experiencing improved organization with Stilt!
Replied April 2023
Justice
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great software!
I have had a great experience with Stilt and their team. Any questions about the software, their customer service helped right away. It has helped keep my team organized, and overall has advanced our effectiveness.
PROSHaving everything on one platform makes the day to day tasks run very smoothly. From getting a notification about an issue, scheduling a crew to work on the issue, getting live updates on the progress, and completion of the task, it’s a 10/10.
CONSTook me a little while to get adjusted to the software, but that is like anything. Need to play around with it a little but once you do it’s very helpful to the team as a whole.
Vendor Response
Hi Justice, thank you so much for your detailed review. We're so glad you're seeing the benefits of integrating all of your work into our platform. Our notifications feature is one that our other customers have found very useful as well. Can't wait to unlock the full potential of your teams with you!
Replied April 2023
Michael
Facilities Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
task management
Easy to use. Extremely helpful with customer service 10/10
PROSAllows us to stay organized, on-time and in-order per task given. The notes and photo features are extremely helpful so that all parties can stay informed not just of current status but also detailed information
CONSn/a
Vendor Response
Hi Michael, thank you for the review! It's been a pleasure working together and seeing 1st hand the pros you've mentioned. We look forward to helping you continue to grow your business.
Replied April 2023
Dan
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Powerful mobile app
The Stilt app and team are very nice to work with.
PROSStilt helped me get our teams on track with their projects, no matter the location. I really like the task assignment, progress tracking, and team communication.
CONSI think the app was built for larger teams and companies so it took some configuration to get used to.
Vendor Response
Hi Dan, thanks for your review! The ability to get back on track with your teams is always a great feeling, we're glad to hear we could help you out.
Replied April 2023
Zachary
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Stilt helped us better manage the variety of contractors we work with
Stilt's management software has been a game-changer for our company. It has helped us streamline our the processes of communicating with contractors significantly. The software is very user-friendly.
CONSStilt is probably better suited for a larger company but they cut us a deal on pricing.
Vendor Response
Hi Zachary, we're so glad that you are seeing the benefits related to contractor management with our software. Communicating with anyone, let alone 3rd parties, can be such a hassle and it was a big reason why we developed this software.
Replied April 2023
Jacob
Construction, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Good contractor management
Big fan. Like the customer service a lot
PROSWe use a lot of contractors for the different jobs we do and stilt is much better than call, text, email, spreadsheets, and pen and paper like we used to
CONSI need to work with the stilt guys to build more kpis. They’re helpful but they don’t have out of the box kpis for our industry yet.
Vendor Response
Hi Jacob, thanks for your review. We can't tell you how many times we've heard customers exclaim their satisfaction with finally being able to ditch the excessive calls, texts, emails, spreadsheets, and notes that they once relied on. Looking forward to growing with you and your team in the futrue!
Replied April 2023
Nate
Education Management, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Stilt is great!
Simple to useDashboard is easy to readKPI's
CONSImplementation is tedious but worth it.
Vendor Response
Hi Nate, thanks for your review! We're glad you are seeing benefits from our reporting functionalities, it is one of our most powerful features!
Replied April 2023
Thiago
Management Consulting, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Amazing useful and easy to use
Makes keeping track of things much easier.UI is very easy-to-use and quick to learn. Great KPIs and metrics.Extremely friendly staff and customer service.
CONSThere is nothing negative to say from my experience.
Vendor Response
Hi Thiago, thank you for your review! We're happy to hear you like our user interface and reporting functionalities. They're super helpful for many of our other customer too!
Replied April 2023
Eric
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Love Stilt!
Ease of use, customer support, user interface
CONSProduct integration could be better, does not work well with other apps.
Vendor Response
Hi Eric, thank you so much for your review! You've been a pleasure to work with too.
Replied April 2023
Eric
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
highly recommend to all my colleagues.
very easy to use, effective interface. great communication from the stilt team.
CONScould probably improve the look of the app more.
Vendor Response
Hi Eric, thank you so much for your review.
Replied April 2023
Alex
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Stilt Review
Stilt is extremely efficient and user friendly, and was easy to integrate. It includes plenty of features that are all very useful, and does so at a reasonable price.
CONSIntegration with more systems such as excel
Vendor Response
Hi Alex, thank you so much for your review. Integration can often be tough, we're happy to hear you found it smooth, we did too.
Replied April 2023
Kevin
Human Resources, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Stilt
Good product, easy to use, fits needs. They designed it with the user in mind
CONSI don't have any issues with it. It works well
Vendor Response
Hi Kevin, thank you so much for your review.
Replied April 2023