All Verature Reviews
1-25 of 43 Reviews
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Daniel
Verified reviewer
Security and Investigations, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
security review
great product which gives the team the adequate data that we need to keep our site safe
PROSeasy interface easy to find contractors and review who should or shouldn't be on site
CONSi dont find it difficult at all to use and manage , no issues from me or the team
Reason for choosing Verature
i wasnt part of this process
Vendor Response
We love to hear from happy users - thank you Daniel. Really great to hear you're enjoying Verature's intuitive interface and finding it easy to track who is approved to be on site.
Replied June 2023
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent customer support, flexibility for development and easy to use
The benefits of Verature have been brilliant, we have a one stop central Contractor Management system that is adaptable to meet our needs. Support is excellent and implementation of the system has been straightforward.
PROSThe system is easy to navigate around making it easy to use for the multiple levels of user IT knowledge in our business. We like that it is cloud based so it can be used on mobile phones. The customer support is excellent, response to queries is very quick and most issues are resolved first time. The administration of the system is straightforward so its easy to add users. The system is flexible which we like, we have had various modifications made to it to meet our needs.
CONSThere is very little to dislike, however I would like more reporting options in the standard reports that are in the system. Nothing negative to say at all really.
Reason for choosing Verature
Lack of flexibility in Alcumus, didn't have the features we liked.
Reasons for switching to Verature
Out dated solution
Vendor Response
Thank you so much for your excellent detailed review. Really good to hear Verature's mobile compatibility and the easy-to-navigate user interface are proving helpful. We're thrilled you're enjoying our fantastic customer service, and so good to hear the product is proving a good alternative to Alcumus. Customer experience is our top priority at Verature so we love to hear these positive outcomes!
Replied June 2023
Geo
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Excellent choice for Contractor Management.
It's easy to use and a clear/concise system. It helps us to monitor contractors on site as well as upcoming bookings insuring that we have the relevant documentation to allow safe working. As well as automated reminder emails for when insurance is coming up for renewal which our contractors love.
CONSThe Verature system does sometimes update and an area may change it's appearance but we are not always notified of these upcoming changes.
Brogan
Hospitality, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
2
Reviewed January 2023
Not Suitable in some aspects
I am not sure how it works for other departments but for catering it doesnt really help us. I understand why it needs to be in place for safety reasons etc, but it stops us getting things fixed with clients dont upload their documents quick enough.
PROSFor me there isn't any, i understand why we have to have it in place and i guess for knowing who is on site at all times is handy.
CONSThat if a company has already been on site, we still get them to add the RAMS before they can visit and we have had to pay out call out charges when they get turned away at the front desk for now uploading the RAMs in time. As i work in hospitality, if our Freezer goes down, we dont have time time to wait for an administrator to upload all the details and then approve it our end, the company could be with us within minutes. there should be a way if the person has already been on site, they can turn up and sign in and all the documents can just be uploaded there and then.
Vendor Response
Hi Brogan, Firstly thank you for your review, we appreciate all feedback. Completely appreciate where you're coming from regarding reactive maintenance. There is a functionality available to 'Book on site now' that's used by some clients, as well as the ability to select from previous RAMs which can help speed things up, if your company has chosen to make use of this functionality. We'll ask your account manager to get in touch with your project lead and share these options.
Replied June 2023
leslie
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2024
user review
over all this has been a really helpful tool for the safe working of contractors across the site, its email notfication systems is great
PROSthe Permit system is great clear and works well on a laptop or tablet based device
CONSlack of ability to provide feed back or portal to request changes
Mark
Higher Education, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Verature system implementation and use
Very good. Very easy to implement with the Target Team, a very responsive support team and a very intuitive and user friendly system. With minimal training, a person can find their way around the system fairly easily.
PROSThe support from the Target team is readily available and able to make the requested adaptations at relatively short notice, and promptly, where possible. If not immediately able to implement suggested changes, options are provided for development of the software. I like how adaptable the system is to our needs.
CONSThe permissions for users - i would prefer it if specific permission groups were built, with people moved into those groups, instead of individual permissions applied to specific users. It still works well, but would be easier to put similar types of people into similar permission groups, if it was the other way around.
Reason for choosing Verature
Verature provided most of the functionality we required (if not all) at a competitive price. The onboarding/implementation team were engaged, professional and listened.
Vendor Response
Thank you very much for your positive review, great to hear that the system meets your needs. We really appreciate your feedback and it provides the opportunity to continually improve the product. Thank you for the continued support Mark!
Replied August 2022
Jennifer
Food Production, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Contractor control database
Very good service
PROSEasy to navigate around the system and the expiry dates relating to insurance, questionnaires and return of data is excellent. Very easy to show your peers where we are year to date.
CONSCost, quite expensive particularly if you want any add ons
Vendor Response
Great to hear Verature's automated reminders to contractors around questionnaires and indurances and other documentation is proving helpful! Great to hear the reporting tools are making it easy to share management information within and between teams.
Replied June 2023
Michael
Events Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2023
Useful information data tool
Very good
PROSThe system is fairly easy to use from the start.The dashboards are well laid out and information under each subject easy to access.
CONSEach contractor area, when going back from some info gathering, means you have to keep scrolling down to the bottom of the page through the workers to get to the info. If you have a large number of workers there’s sometimes a lot of scrolling.
Ben
Construction, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed March 2024
Feedback on RAMS and competencies
Has good sections but needs improving to be a good project tool
PROSThe above is not user friendly or compliant
CONSThe above as is not suitable for managing projects
Vendor Response
Hi Ben, We really appreciate your feedback and would be great to gain more insight on how the RAMS and competencies may be improved for your purposes; a lot of the workflow around them can be customised, so would be great to learn more.
Replied March 2024
Dan
Events Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Easy access, accurate and user friendly
Hugely beneficial tool which is reliable and lows me to achieve what I need to.
PROSBeing able to access my dashboard 24/7 wherever I am in the world. Allows me to manage my workload and easily monitor progress.
CONSNothing substantial so far. The software is intuitive and always evolving.
Joanna
Facilities Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best on the Market
Overall experience is highly satisfying. It's so easy to use, all staff are happy adopters.
PROSIntuitive user friendly platform and ongoing customer service
CONSi really cannot fault the product, nor the service
Reason for choosing Verature
user friendly intuitive mobile access induction funcitionality Reporting workflow notifications and alerts quality of submitted RFP's
Reasons for switching to Verature
the system did not allow for development and was not user-friendly and many staff continued to communicate via email as path of least resistance.
Vendor Response
Thanks for the excellent review Joanna. Great to hear Verature's mobile and remote inductions are proving helpful and all the team have adopted the system happily too!
Replied August 2022
Mark
Food & Beverages, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Verdure why not
Great people to work with and fantastic passion to deliver your vision.
PROSCan be developed and adjusted to end users individual requirements
CONSVery hard to say what you least disliked when you selected the product but perhaps to many options to think about when first looking at what your business requirements are.
Reasons for switching to Verature
Previous system had no escalation and reliability was down to individuals.
Vendor Response
Love hearing these positive remarks about our system and the people behind delivering it! We absolutely want to help our clients gain the ROI and, ultimately, peace of mind that contractors arrive safe, work safe and stay safe on their sites; realising our clients' vision and goals is key for us!
Replied June 2023
Iris
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
When it works, it works really well as long as everything has been arranged in advance
We are now much more aware of who is on site, where they are working and who is responsible for them.
PROSWhen the system works, it works really well. If people have arranged their visit they can arrive and sign in quickly and easily. It's easy to make bookings and add new contacts. The process of doing most things on Verature is quite logical.
CONSThe issues we have are more to do with our personnel rather than the software but it is tricky always having to arrange everything in advance (obviously I appreciate that is part of the nature of compliance!).
Vendor Response
Thank you very much for the positive feedback Iris! Cultural shift is often the most difficult thing when adopting software, we hear you! We offer additional training, documentation and video tutorials via your dedicated account manager to help.
Replied August 2022
Natalie
Higher Education, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
Verature Review
On the whole it has made contractor management much easier and transparent on Campus which is great.
PROSEasy to use, great for tracking and also for supporting other colleagues too. Great for recording safety information for each project too.
CONSThe main thing I believe should be improved is being able to add multiple companies/individuals on one booking. We have many instances where we have an individual working as a sub-contractor on one booking and the main contractor on another project booking resulting in duplication of individuals on the system which is not ideal.
Vendor Response
Great to hear your contractor management process is much easier with Verature's help! Thanks for the additional feedback too, very helpful!
Replied August 2022
Terry
Maritime, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Information responce to query
Good
PROSEasy to Navigate around the pages and understand the information presented.
CONSAs a team we continue to modify the system to allow ease of use for staff
Reason for choosing Verature
Allows improvements to system
Vendor Response
Thanks for the positive review Terry. It's also really important to us that Verature is easy to get around and presents key information in an easy-to-digest way! We continue to strive to improve usability for all the various types of Users who access the system, and it's great to receive feedback so we can continue to improve. Thank you for your continued support.
Replied August 2022
Amy
Events Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
Goodwood Verature Review
Overall good, customers support is great so any issues get fixed quickly. Does what we need from it
PROSwe can create different projects for all of our events and easily track our contractors progress
CONSwe have teething issues with documents not being uploaded, refresh links not sending. Some of our contractors don't think it is very user friendly
Vendor Response
Thanks Amy for the positive review! Likewise for the feedback, always looking to improve the user experience for all types of user so we're grateful for the intel!
Replied August 2022
Vicki
Mining & Metals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Verature
Overall verature is a good system to use, and provides a good service sending auto emails to contractors
PROSThe software is easy to use and can be tweaked to suit business needs
CONSIf there could be an app version of the software to provide easy access
Vendor Response
Thanks so much for your positive review - it's great to hear you enjoy Verature's flexibility and auto-reminders to contractors to maintain their compliance record!
Replied June 2023
James
Glass, Ceramics & Concrete, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2023
Verature review
We are more streamlined now due to being able to send out inductions and requires before there arrival
PROSEase of use when inducting with the table allow more portability
CONSThere isn't a dedicated back button. after you have viewed a persons details you go back it looses the filters you had applied
Vendor Response
Excellent to hear you're enjoying the induction capabilities within Verature and accessibility from any device! Excellent feedback, this has been added to our product roadmap to improve your UX!
Replied June 2023
Christopher
Higher Education, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Massive Improvement
Massive improvement in our contractor control. No contractors can now access or work on site without completing an induction, and without the company submitting RAMS, ELI, PLI and H&S documentation.
PROSVery easy to use cloud based system. Gives great visibility of contractors on site, and we also use for issuing permits for high hazard activities
CONSnot the cheapest on the market, but does perform well
Lee
Higher Education, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
Verature
Verature is relatively user friendly and intuitive
CONSThe software runs quite slowly and often needs manual refreshing
Vendor Response
Hi Lee, Thanks for leaving a review, we're glad to hear Verature has been user friendly and intuitive. Can you get in touch and let us know which areas/reports you've found slow to load. We can ask technical to look into this and make upgrades as necessary.
Replied October 2022
Anna
Higher Education, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Verature usage
Easy to use, clearly set out.... Contractors can be notified remotely
CONSWould be good to add multiple contractors to one booking (for a project for instance)
Vendor Response
Hi Anna, great news that you enjoy Verature's remote tools! We do have another module available that can handle that, we'll ask your account manager to get in touch.
Replied August 2022
Stephen
Packaging and Containers, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Gatehouse Management
great loved the software since its introduction
PROSThe system / software is : User friendly The system / software is :Quick The system / software is :Over views The system / software is :Auditing
CONSI cant think of any issues to be negative on the software or dashboard its all really good.
Reason for choosing Verature
n/a
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Verature review
Simple, user friendly, makes business life easier
PROSEasy to use even for beginners without any prior knowledge
CONSSome features are not obvious from a get go
Vendor Response
Thank you so much for your review and pleased to hear Verature's intuitive user interface is proving easy to navigate for beginners!
Replied June 2023
Georgie
Higher Education, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Simple yet effective
keep track off bookings. Very straightforward and easy to use. Allows you to manage who is onsite for health and safety reasons. simple and effective
CONSI don't like that for FX Plus users it automatically goes onto Falmouth Campus rather than Penryn campus and it was be slower than usual.
Vendor Response
Thanks so much Georgie for the positive review as well as detailed feedback!
Replied August 2022
Alice
Automotive, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Verature Business Review
It's a positive experience, helping to control all of our exhibitor and contractor health and safety documents.
PROSThe software is easy to use and user friendly. It has plenty of features to help keep you in the loop, i.e through tracking statuses. Verature has helpful search features and it's a great hub for keeping documents safely in one place.
CONSThat there isn't a huge amount of freedom to change some of the features once they are set.
Vendor Response
Excellent review Alice, thank you and great to hear Verature's user friendly reporting and search tools are providing value!
Replied August 2022