All WenDuct and WenPipe Reviews
1-25 of 42 Reviews
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Nathan
Construction, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Excellent software and even better customer service
The experience has been great !! [SENSITIVE CONTENT HIDDEN] is a life saver to start learning this software We set up a few morning meetings for about a month and after that, I was able to get a bid done by myself.. We have really tightened up our numbers and are starting to see ourselves be more competitive in this crazy plumbing bidding world. So a big thank you and a high recommendation to Wendes Software and [SENSITIVE CONTENT HIDDEN] for all your efforts and continued help! Thank you!
PROSOnce everything is set up it’s pretty easy to use Just click and drag and everything is priced within that line
CONSSet up has to be done and then you have to learn it.. as with any software program.
Reason for choosing WenDuct and WenPipe
Seemed to be more in tune with the plumbing world.
Vendor Response
Thanks for working with our team! Gene
Replied October 2020
Ron
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Wenduct & Wenpipe Review
I have used Wendes duct estimating a long time ago. I am so impressed that they have a piping estimating program now.
PROSThe products are very user friendly, the take-off process flows very nicely. The help desk is always ready to help with any questions/problems.
CONSI wish if you were transitioning from one size to another, that it would recognize and keep the size you are transitioning to instead of having to tell it to go to the new size.
Reason for choosing WenDuct and WenPipe
Mainly because Trimble was kind of complicated to use.
Vendor Response
Hi Ron, suggest when you takeoff a transition is just use the large size and the program has formulas to automatically figure sq feet and weights based upon the large size. Then just enter the smaller size when you select the next piece of duct. Support is always available to help you.
Replied August 2022
Mark
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
Could be much happier
the review above is based on Wenduct only, I purchased WenPipe a few years ago but honestly I don't use it. My piping estimator does not like the product at all and has the same dislike of their screen takeoff. I am considering switching to another software.
PROSThe support is outstanding but the program is very outdated and I have bee waiting for the new 64 bit program for years. I have been using the product for 15 years and have become very familiar with it.
CONSTakeoffs tend to take too long due to a number of issues starting with the dislike of the screen takeoff and constantly needed to restart from freeze ups.
Reason for choosing WenDuct and WenPipe
Not Applicable
Vendor Response
Hi Mark, Thanks for taking the time to fill out the review. The good news is we are just finishing up final testing of Wenduct 64 and should be available very shortly. Currently Wenduct will save as you go and will not need to restart. We would love to hear from your piping estimator to find out any issues he has. The Wenpipe 64 Program has tremendous capability and many times just a support training session will very quickly change opinions. Our support team always here to help!
Replied August 2022
Tracy
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Allegiance Plumbing Texas
My experience with wenpipe has been terrific thus far. I am able to pump out bids so much faster than before. And I'm just getting started with it I have been using it for 2-3 months now and i can honestly say it was an excellent decision to switch from McCormicks to wendes or at least it was for me.
PROSEase of use. Im not a tech kind of guy but this thing is so user friendly . Its exactly what i was looking for in a bid program.
CONSHave found absolutely nothing i can complain about.
Reasons for switching to WenDuct and WenPipe
McCormicks was not at all user friendly as the wendes system.
Don
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Wenduct
Since I've been using it, so far it has been a good overall experience. There are always bugs in everything that need worked out but it seems to always work and it gets us job.
PROSIt's accurate, it's quick. Seems to be straight forward on how you use it.
CONSGetting into the program to change pricing is a little tough, finding out what your changes do to the program is sometimes time consuming. Seems to be a lot of windows to get into the system and maybe a few too many duplications. When you make a change it is sometimes hard to tell if it actually worked, especially on the labor / hours.
Vendor Response
Thanks for the feedback. Feel free to contact support for a web session. We are always here to help!
Replied August 2022
Matt
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Need more training
We love the product it is fast and efficient. Just a would like a bit more training as we are old school operators
PROSThis is a very easy to use product. We like ho it separates the labour and material costing from shop lab. to field. The additional material and lab is fantastic and we can compare poundage to actual cost
CONSThe updates could be more frequent and a confirmation of what was updated would help. We are a Canadian firm, so our costs are different from the world market. We deal in sheet stock so we are selling our metal as a 3rd person cost. Adjustments are frequently made with in the system. The system usually glitches and our estimates sometimes do not have the labour costs.
Vendor Response
Hi Matt, Thanks for taking the time to provide a review. Training can be scheduled by calling support at 847-808-8371 to schedule a convenient time. We can also check your program because it can always provide labor hours and costs.
Replied August 2022
Reid
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Great product and outstanding customer support team.
We've been using Wenduct for over 2 decades and have had great success with it. We actually realized about a year ago that we hadn't updated in years, but the product still worked very well. Now that we've upgraded, we have even more functionality. It definitely requires some training, but we've been able to on-board 4-5 employees on it relatively quickly (3-6 months with close training by a seasoned estimator).
CONSThe hardware fails from time to time, but the software has been pretty reliable. That said, setting it up initially takes a lot of legwork.
Tzveta
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
great estimating program
WenDuct and WenPipe material lists are very useful for sending out to vendors when we win a job.
PROSIt is easy to use and customer support is excellent. You talk to 2 different people and they respond right away.
CONSwould like to see an electrical program in the same format
Vendor Response
Thanks for the feedback!
Replied August 2022
Tom
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
WenDuct
We would be a 5 man shop without it.
PROSExcellent Customer Support, and the speed of my takeoff.
CONSThere are features i have not really used or explained to us.
Reason for choosing WenDuct and WenPipe
The original salesman helped us choose .
Vendor Response
Thanks for your feedback!
Replied August 2022
Randy
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy-accurate Estimating
Both programs are easy to navigate through and we can bid jobs twice as fast.
PROSThis software makes estimating so much faster and very accurate, When I have question or need an answer to anything on the program Gene and the whole crew at Wendes are there to help every time.
CONSI haven't found anything I dislike about the software, I was hesitant at first estimating the old fashion way because I don’t like change but I’m very happy we purchased the soft ware.
Vendor Response
Randy, thanks for your feedback. The Wendes Team is always here to help!
Replied June 2020
Keith
Architecture & Planning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
Good Software.
Easy to use. I like the screen takeoff. It saves from having to waste Paper and Ink.
CONSSometimes it freezes up and will try to have you put in all the job info again. There was supposed to be an improved version of WENDUCT 2 yrs ago. I have yet to see it.
Vendor Response
If for some reason your computer freezes the job will now be saved and you will not have to put in the job info again. This was an occasional issue several years ago and has been fixed . Please contact Wendes Support at 847-808-8371 and they will help you get your system updated
Replied August 2022
Brian
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2022
Not Impressed
I wanted to give it another try considering the money we have invested, set up a time to have another employee trained. Training went well, we were supposed to receive on line licensing and never received and have not been able to access the program we are paying for. Desire to put this program to use.
PROSit seemed like it would be a good tool for quoting projects accurately, also saving time during the quoting process.
CONSThe lack of support, setting up the pressure files
Reason for choosing WenDuct and WenPipe
Seemed at the time like the best choice.
Vendor Response
Hi Brian, sorry to hear you cannot access the program. Please call the Wendes Support line at 847-808-8371 Jim Ext 1003 or Tim Ext 1002 will connect to your computer and get this problem corrected today. Pressure files are very easy to set up based upon your construction. Tim at ext 1002 can schedule a web session to help you.
Replied August 2022
Kirk
Utilities, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Easy desktop takeoff of plumbing and hangers
Flexibility of input, material types for the takeoff, and data output for the takeoff in PDF, Excel, etc.
CONSload multiple drawings into the estimating software at once. Currently one at a time, and not a big deal unless I have dozens of drawing to do takeoff
Vendor Response
Hi Kirk, thanks for the review. Please note you can load multiple drawings at once by selecting load drawings and multiple PDF page numbers at one time. Please feel free to call support if you have questions and they can attach to your computer to help
Replied August 2022
Tim
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
happy
great time saving accurate
PROSeasy to use you don't have to be a computer wiz to operate system
CONSi like everything about the system from easy to use to its recap sheets
Vendor Response
Thanks for the feedback!
Replied August 2022
Brendon
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY