Overall I love the way Wingmate allows me to excel at my job. I am able to connect with my Frontline co-workers and have them feed me new and exciting leads, in order for me to be successful in my role. Feedback is quick and easy to review, as I get email notifications any time the app is updated.

I like the user friendliness of the software. Even if your not the most computer literate person, the software is easy to learn and use. I also like how it's easy to navigate through the different pages with just a simple click of button and how easy it is to stay connected to other users within the app.

The one flaw I would say the software has, is the lack of confirmation when changing the status of a lead. For example if I wanted to change the status to a lead back to its original status, I don't have access to do so myself. Other than that, I really enjoy the software and all its functionalities!

My overall experience with Wingmate is very positive. I have pocketed a good amount of income that I would have otherwise not received and helped my company sell more equipment. With my earnings, I like to treat my family, so the incentive is there for me to continue to put in more leads.

What I love about Wingmate is that it takes a very dubious task and turns it into additional income for people at the ground level of any company. What would usually take 5-10 minutes out of your day to add a single lead, can now take seconds. You can then track those leads through an online dashboard. The design of the dashboard is very well organized and easy to read. Because of the ease of use, Wingmate extends to all companies no matter how small.

What I like least about this software is that my company is currently not using it to its advantage. With a lead tracking dashboard that is catalogued beautifully and an app that is widely available, everyone in the company has the ability and should be more focused on pumping the system full of leads and generating more sales.

Instant address recognition is pretty useful. Not too complicated to use.

Buggy. Constantly get the 422 error message.

I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true.

The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team.

The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done!

A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM [SENSITIVE CONTENT]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people [SENSITIVE CONTENT] are also very easy to get a hold of and extremely responsive and helpful.

Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better.

I wasn't available or I didn't start using it sooner!

I have had a pleasant experience since we launched this program. I have spoken to all members on the Wingmate team and received excellent customer service from all.

Easy to use on a mobile device and desktop. Greatly improves communication amongst departments and teammates. Prompt and efficient support from the Wingmate team. Removes the need for paper documentation of a prospect or lead.

Quite some time ago, I would have said I least like the inability to search existing leads. Prompt attention was given to this issue. A solution was implemented fast. At this time, I do not have a "con" related to this program.

Everyone we have worked with has been pleasant to talk to, quick to respond to any issue and very helpful.

The product is very user friendly and is very quick. Time is always pressing on the route and this tool assists them in giving sales great leads quickly while making some extra flash cash for themselves.

The reporting tools are something that needs work. When picking a date range, the leads shown per person seem to be what is being worked in real time instead of what was submitted. The total sales made can not be broken down by a date range, just a total.

Field repair and quote turn around. Tracking of repairs needed.

Incentive for the field to pass on repair information and allows the office to quickly turn around quotes.

Does not integrate with Jonas ERP software. It can be redundant to our Pipedrive CRM so it's not always used to the end of a process. I would like to be able to use it as our sole CRM software but it isn't at the level of Pipedrive or Salesforce

Contacts entered are only as good as the information collected by the csr. They should have better training.

Ease of entering information Ease of moving between leads

Simple graphics Limited options with regards to entry fields

the team feed. the ability to connect with team on the ground and post update visible to all. overall the technology and the visibility that it creates is amazing

would be great to be able to integrate to other business application that I use on daily basis such as Salesforce or MS office

The ease of use is amazing. The layout is so straight forward and can do quick on the fly

The process of waiting and the timeframe from start to finish of a lead

Overall it's had a positive impact on my day-to-day

It's nice that our delivery drivers can snap pictures of leads for us who then get qualified.

My sales territory is primarily Montreal (I also cover Toronto) but apparently our Wingmate rep does not speak French so I end up having to qualify my own leads. My "issue" (minor) with this isn't that I have to qualify the leads myself as much as it is that since May, it's more that if you plan on doing business in Montreal/Quebec, you need to have employees who are able to service this area.

Good overall

Ease in download and usage. The picture option made it easier when driving to and from work to capture roll off containers and other services we provide in the area without having to pull over.

Follow ups as by email as I am not in Sales. I am in Accounting.

Submitting leads through wingmate.

I am submitting leads through this wing mate app and it is very easy to use. It is good to have the camera and recording option.

So far nothing to complain. Easy to download and use this app. Recording option sometimes lag and the address portion most of the time pick up the wrong location.

The employees at Wingmate are really easy to deal with - they do everything they can to help!

Connectivity to CRMs - it's a minor con, but would love if everything was all in the main app I'm using.

I can follow up these prospects on a regular basis. I target more precisely my territory.

It is effective for business development. Prospect search, qualifying the prospect, approaching and quoting the prospect and closing the sale.

Nothing i like it. It is perfect for our work.

good web meeting to demo product..and flexible

taking pictures of signs business cards saves time

keep it simple fields company name contact person phone email mobile job title notes

user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.

there isn't anything I like least about.

It makes it easier for the Sales team as the pre-qualification questions have already been asked.

The software is easy to navigate and ensures the correct information is submitted.

Easy to train my team so they can submit leads.

Easy to use / enter data

Ease of use. Captures lead info including pics.

Nothing . Is easy to use. They fixed any bugs that were problematic

I do all my work activities with Wingmate

Because is very friendly. It has a very good interaction with the user.

I am really totally satisfied with the software.

A great product, we sorely needed a crm solution and Wingmate has worked great so far.

The ease of use, especially the app. The picture taking capability is something that was lacking from other apps we looked into.

So far there does not seem to be a way to connect directly with Power BI to do our own analysis.

Makes communication quicker, easier to keep everyone in the loop on leads, expands my support network directly

Keeps me organized and saves time on weekly reporting to my manager

The app does not have as much options as the website dashboard

Take a photo and just like that you can generate a lead. It's as easy as opening the app taking the picture and clicking submit

So far I Haven't run into anything negative.

Good tool to communicate with rest of team

Accessible quick Good info Easy to share

When we download on the computer Better accessibility to the tools or option