VYPER

RATING:

4.6

(84)

About VYPER

VYPER is a customer loyalty management solution that helps businesses conduct contests, set up reward programs and manage giveaways on a centralized platform. It allows team members to use the pre-designed templates to create and customize landing pages with the brand logo, colors, themes, text, images and videos. VYPER enables staff members to embed custom sign-up forms and intercom-style contest widgets across landing pages to capture lead details. It allows employees to distribute bonus points and rewards based on campaigns and referral links sharing by customers across social media platforms, such as Pinterest, Instagram and Facebook. Additionally, it offers a built-in cheating prevention algorithm that enables users to identify fraudulent activities and disqua...

VYPER Pricing

Pro: $34/month paid annually or $49/month paid monthly. Enterprise: $104/month paid annually or $149/month paid monthly. Agencies / big brands: $209/month paid annually or $299/month paid monthly.

Starting price: 

$149.00 per month

Free trial: 

Available

Free version: 

Not Available

VYPER header area

VYPER Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for VYPER

1 - 5 of 84 Reviews

User Profile

Ryan

Verified reviewer

Sporting Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

A++++ Product

5 stars. Love it. Great for acquiring new users.

PROS

Very simple and User-friendly, couldn't ask for a better giveaway product.

CONS

That I didn't know about it until a few months ago!!

Vendor Response

Thank you so much Ryan :)

Replied September 2018

Richard

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

CameLife's Early Experiences With Vyper

Easy to use, works straight out of the tin.

PROS

Vyper is easy to set up; we had our first competition going within 3 days of purchase. We've added just under 1000 new names to our list and are already seeing sales come through from that list. Its the best "top of funnel" marketing we have ever used; we get great cost of acquisition. I love the flow of ideas from [SENSITIVE CONTENT HIDDEN] by email and on the FB group; very well presented and motivating.

CONS

The branding options are limited; I'd like to be able to get the landing page exactly on brand in terms of colour, imaging and ratios of colour to white. Not sure if this affects results; it might just be that I own our brand guide. A native integration with our omni-channel marketing solution would be helpful, although we now have a Zap in place. The help articles aren't easy to search and sometimes its hard to see whether they refer to Vyper 1 or 2.

Reason for choosing VYPER

Your marketing was very good; great retargeting that presented solutions rather than shout about your product. The ability to run multiple competitions concurrently appealed; most only allow on at a time or per month. Great reviews.

Vendor Response

Thank you so much for the feedback Richard. Will be sure to go in and clean up some of those support articles.

Replied May 2021

zach

Computer Software, 51-200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2018

Vyper was not a good contesting platform

I didn't really get any benefits. It ruined my campaign and I couldn't be more displeased with them. It was pretty awful to be honest.

PROS

I honestly liked the most how easy it was to set things up. However, that is about where it ends for my likes.

CONS

I didn't like pretty much everything about Vyper. They had horrible support, their software was slow to load and was buggy. It was an eye opener how bad they truly were.

Vendor Response

Hi Zach, so sorry to hear that this downtime affected you, we would be more than happy to refund you of course. Unfortunately this issue was out of our hands and an issue with our hosting company, we had no control over the downtome and tried everything possible to get this back up as soon as possible! Again so sorry for this having an effect on your experience.

Replied February 2018

Anonymous

10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2018

Amazing Software for Contest Giveaways and Promotions

PROS

Although I’m a graphic designer, I also help the marketing team in getting the word out about our latest projects. Since we all worked together to create something so amazing, it’s ideal that we use our efforts to help make the launch successful. This is where Vyper comes to the picture. Vyper is a very useful tool for managing contest giveaways. We discovered that people love freebies and upon organizing this marketing strategy, the marketing team were able to gather contact info and leads of potential clients. We gained more followers in social media and it soon caused a ripple.

CONS

Unfortunately, you won’t get much support from the customer service department and this is one area where they should. You can’t have a good software without excellent customer service. They go hand-in-hand.

Vendor Response

Thanks for the feedback, would love to learn more about your customer service experience with us (email jack@vyper.io). We are always looking to improve.

Replied November 2018

Anonymous

2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best in class contest software

This helps me build my marketing list and create a verified enthusiastic list of buyers.

PROS

Vyper is the best of the bunch. It has all the bells and whistles: Pop ups Contest wheels Social Like encouragement Custom CSS Content Upgrades Multiple ways to score winners Cheating Protection Leaderboard contests And more... They have thought through everything you need to run viral contests and they spare no expense to make sure you get all the features

CONS

Its a bit on the pricey side, but I would rather it was exclusive than priced for the masses.

Vendor Response

Thanks for the review, glad you like the tool :)

Replied February 2019