All Wellable Reviews

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User Profile

Samantha

Verified reviewer

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Love It!

I have been working with Wellable for over a year now and everyone has been so very professional, they're very flexible, they work with you no matter what. The experience has been wonderful and the perks are great!

PROS

Absolutely everything. I love the diversity of the challenges, I love how well thought out the health content is, the virtual health coaching is very well put together, the webinars are very informative, there's not much bad I can say about Wellable.

CONS

The only thing I do not like is up here in Canada we cannot get the text message health content.

Reason for choosing Wellable

Every reason possible. Price, diversity, prizes, health content, everything.

Lindsey

Banking, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Great Health & Wellness Tool

We wanted to increase the usage of our wellness application amongst staff, thanks to Wellable's easy to use platform we have increased usage up 70% from our previous application.

PROS

The product functionality is extremely easy. We have increased usage amongst staff 70% compared to previous application ( Wellable is user friendly). We opted for the challenge type that instills healthy habits, like clockwork our account manager sends the information and it is uploaded. Compared to other wellness applications, the cost of Wellable was 50% less than competitors and you get a better product (and service!)

CONS

There are really no cons. If I am being picky, it would be great if each month the upcoming challenge that is assigned by Wellable automatically loaded. This takes all of 3 minutes to complete, therefore not really a big deal.

Reason for choosing Wellable

Ease of use. Engaged account rep.

Reasons for switching to Wellable

Hubbub was no longer supporting businesses with less than 500 users, we average 200 employees.

Julie

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Getting Wellable!

I am very happy with the program. I appreciate the predesigned wellable challenges and the ease of all communications to the team via the website/app. Very nice!

PROS

Super easy to use! motivational and and inclusive

CONS

I wish we could add exercises Ad Hoc. there are only about 10 exercises to choose from and it would be nice to have the ability to add our own i.e. Boxing, Cardio Dance class or Turbo Kick

Reason for choosing Wellable

I chose Wellable because of the user friendly App

Brooke

Business Supplies and Equipment, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Excellent Service. User Friendly

PROS

They are user-friendly, which is huge in our company. Alot of our employees don't use a lot of technology, which was my biggest worry when I was searching for a wellness platform. When I came across Wellable, and then got the demo. I knew they were going to be the one to go with. Also when I have to a question, [SENSITIVE CONTENT HIDDEN] always get back to me quickly. I enjoy getting [SENSITIVE CONTENT HIDDEN] monthly wellness newsletter. We also like how we were able to customize our employees dashboards, and able to add our own logo to the pages. Another perk I enjoyed about Wellable was their communication tab. We were able to send emails to our employees with updates every week, and are able to do them ahead of time and schedule them to go out at a certain time. Then lastly their prizes they are able to supply us for our challenge winners are great. We love to get the Amazon egift cards for our employees that way they can the gift card via email and get whatever they want.

CONS

There isn't anything I would change about Wellable.

Reason for choosing Wellable

When we were first considering doing a wellness program, we knew we were not going to get a lot of people that wanted to be involved. My biggest worry was the user friendly part, and would people want us to see what they do daily. When we first started we were at around 20 people, now we are almost at 40. I have been able to walk everyone through how to use their Wellable app, and sync their devices (which was also super easy). Its fun to see how people have changed their daily activities, pushing themselves to be at the top of our leader board every week.

Michele

Health, Wellness and Fitness, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

STELLAR PLATFORM!

We are getting forks moving AND involved. This platform allows for folks to be engaged even if they have physical limitations.

PROS

The ease of use is what drew me to this platform but the customer service is quite frankly, the best. The WELLABLE software offers many levels of wellness and fitness and can incorporate their communications roll out with ease.

CONS

I do not have anything negative at this point.

Reason for choosing Wellable

Their "team" is literally second to none! They exude professionalism as well as being approachablel. They are accessible via email AND PHONE! And folks at WELLABLE answer their phones!!! A rarity these days.

Reasons for switching to Wellable

We felt that WELLABLE was more state of the art at that time. More web based vs hard copy paper results. WELLABLE had also just introduced "wearables" which have totally been a game changer. Now they have launched their app...SUPER IMPRESSED!

Jonette

Mental Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

So glad our company chose Wellable!

Much more engaging than the previous fitness only platform we used for our employee wellness program. Customer service is amazing.

PROS

The onboarding was amazing and the site is very user friendly. Focus is on over all wellbeing not just fitness.

CONS

We have had not issues. The help and support of the Wellable team is on point.

Reason for choosing Wellable

The overall wellness focus was key. Financial , emotional, health, etc. They offer a wide variety of options for challenges and health content to keep people engaged.

Reasons for switching to Wellable

The cost was super high, the support of the devices we purchased was poor, customer service was very unreliable.

Jessica

Wholesale, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great Wellness Site

PROS

The website is easy to use. Wellable has great analytics on the admin side. The site makes it easy to see where you are in the competition. Wellable is constantly thinking of new ways to engage employees. They also take employee feedback seriously.

CONS

We have had a great experience so far, but sometimes it is hard to motivate employees. The client service rep is always coming up with great ideas for challenges.

Reason for choosing Wellable

The product fit our company, budget and program to a T.

Christina

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Wellable - Highly recommend for any sized company

Overall Wellable has been very easy to work with and has been accommodating throughout the years we've been clients with them. They'll send us news of system updates/upgrades ahead of time and are constantly asking how our experience is. Our reps [SENSITIVE CONTENT HIDDEN] are very attentive and well prepared for all of our challenges. They truly make our experience effortless.

PROS

It's extremely easy to use on both the User and Administrator side of things. I'm able to run reports when I want and check on the status of different Users.

CONS

Sometimes we are looking for more variety or out of the box ideas, and the extent of the challenges with Wellable or step tracking. They do offer different ways to track such as nutrition tracking through various apps, but for other fitness tracking such as yoga or weight training, they must be entered manually which is less convenient, but unfortunately, there really isn't an easier way.

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Wellable Wellness Ap - Awesome Product

I am a very big fan of Wellable. They make the roll-out of wellness initiatives a breeze and they are very cost friendly. I also like the diversity of their wellness challenges. They have physical health, mental health and even philanthropic wellness ideas within their many, many possible challenges. The support team at Wellable is very responsive and very knowledgeable.

PROS

I love that I do not have to think through when what to do and when to do it. Once I pick a wellness challenge, all the details are handled from communication examples that are perfect, to the timing of when to send the communication pieces, to even examples of what incentives to use. That's just the administrator side. The end-user side is great too. It tracks points and updates the leaderboard instantly. Our employees love this product. Oh and the on-demand videos are amazing and the support team is outstanding.

CONS

We had one small glitch during one of our wellness challenges where one of our competitors lost a bunch of their wellness points. Wellable support was able to identify the issue (it was due to an upgrade version implementation) and get it corrected right away.

User Profile

Carter

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2020

A Motivating Tool for Teams

I really enjoy using Wellable and would definitely recommend it for others. It is a great motivating tool for changing habits and inspiring teamwork and comradery.

PROS

I find this type of challenge and gamification of healthy habits very helpful. Our organization uses this as a tool to help inspire teams to create healthy habits and stay active. Each user is ranked by their participation and each team is collectively ranked by the individuals average. This allows individuals to strive for personal habits as well as team habits. It's very motivating for many people.

CONS

This app does not automatically sync with your device (or at least not mine) which means I have to manually sync. That bit is annoying, but not enough to knock off the positives.

Heather

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Wellable-grow your wellness program

We have more employees participating on our Wellness Program because Wellable is so easy to use. This portal is easy for every employee to sync their devices with, when there is a glitch (which is rare), Wellable support fixes it very quickly. The reporting feature is also easy to use and very useful. We send out 2-3 Wellness emails each month and I use Wellable's templates and emails to send them out. It is great to have an archive of the Wellness Emails.

PROS

Wellable is so easy to use. The interface for administrators and for employees is clear and clean. Whenever I have an employee who has a question, I can refer them to the Wellable support team for quick and kind assistance.

CONS

No complaints. We like Wellable, the people at the company have all been friends, billing is easy and support is great.

Debbie

Oil & Energy, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Wellable Review

This has been a great tool to introduce wellness to our employees.

PROS

This platform was easy to implement and very user friendly. The challenges have been fun and our account manager is great to work with.

CONS

My suggestion would be to add more content so that users log into the program daily for information and updates.

Reason for choosing Wellable

The pricing was more in line with our budget

Ariana

Hospital & Health Care, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Wellable Review

When we first started using Wellable, we introduced the Step Challenge, and we recently just finished the Move More Challenge. We are trying to promote a healthy lifestyle by getting our employees active and thinking about their well-being, hoping that it continues after the challenge is over. Overall, the challenges were successful and based on the feedback received, I can say that our employees had a great time participating.

PROS

I liked how easy it was to use the app and website, as well as the ability to customize it to our brand. There were templates to use that you could edit however you needed, and excellent customer service who could help quickly with questions we had. Explaining how to use this program to our employees was not difficult, and most were able to register, link their devices, and be placed on a team with no issues. My company has used Wellable two times now, and there are still so many other programs to choose from other than the Step Challenge and the Move More Challenge.

CONS

The only thing about Wellable that caused an issue was syncing data from the device to the app. Some employees did not have their devices sync automatically at the end of the day, and the app/website does not allow you to retrieve that data and receive the points later on. Also, I recommend not having these challenges go on too long because about a week in, you already know who the winner will be, especially if they get the maximum amount of points possible each day - no one else ever has a chance to catch up.

Sh'eli

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Wellable - Fantastic Tool for Corporate Wellness Challenges

Our staff found the benefits of wellness and being accountable. A majority of the users found having a tool that tracked what they were actually doing helped them properly understand just how healthy their lifestyle was and helped them improve in certain areas.

PROS

Our company liked the ease of use for our users during our wellness challenge. They all found the app and the website very user friendly and the fact that fitness trackers integrate with it was great.

CONS

Some of our staff just doesn't like tracking anything period. Some also don't like the fact there is a competitive leaderboard so if we did another wellness challenge, we would most likely remove those.

Victoria

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Absolutely love Wellable!

I'm completely satisfied with the overall impact of Wellable on my organization. Not only has employee engagement been addressed but my staff has been excited about the different initiatives.

PROS

The ease of use is really important especially because my organization had never used a wellness program/software before.

CONS

Nothing! I love everything about Wellable, from the appealing interface to the engaging content offered to my staff.

Reason for choosing Wellable

The cost and the ease of use.

Jessica

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Highly Recommended

Wellable has helped our employees to shift from a sedentary lifestyle to a more active one!

PROS

As the administrator for Wellable at my firm, I am very happy and satisfied working with Wellable for the past three years! Our project manager, [SENSITIVE CONTENT HIDDEN], is very prompt on returning phone calls and emails and extremely passionate for what she offers her clients! My employees here love using Wellable as a motivator for physical activity. The rewards system is a great perk to encourage participation!

CONS

I have no criticism for Wellable's product.

Leonie

Construction, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Thank you Wellable

We looked at a number of different providers before selecting Wellable to support us with our corporate health and well being challenge. The team at Wellable were so incredibly helpful and responsive. They enabled us to deliver a program within a very condensed time frame and worked with us to develop a very reasonable fee structure. We are also really excited about the opportunity to use Wellable now to encourage well being amongst our people as we face the unprecedented coronavirus situation. Big thank you to [SENSITIVE CONTENT HIDDEN] who have been an outstanding support. Customer service is second to none!

PROS

It's easy to use, able to be tailored to your specific business goals, and the team have outstanding customer service. The cost is also extremely reasonable.

CONS

Nothing so far - it's a great product and offering.

Reason for choosing Wellable

The team were very flexible, and worked with us to design a bespoke program specific to our needs. They were also incredibly helpful and understanding and worked long hours to help us quickly implement.

Reasons for switching to Wellable

The other product we were looking at was inflexible, costs seemed to continually go out with any tailoring and there was no willingness to meet us in the middle

Clair

Law Practice, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Fun to Get Fit

It has been great to encourage wellness within the office and get people inspired to take better care of themselves - especially during the pandemic. We all like prizes, so I think there is some motivation beyond wellness, but getting into the habit of paying attention to what we eat and exercising is always a benefit, no matter what the driving force behind it.

PROS

I like the challenges and educational opportunities. Also really like the dashboard so I can see where I'm at compared to my colleagues. It pushes me to work harder!

CONS

There is very little non-step related credit. I'm not a runner. If you see me running, you should, too, because something awful is chasing me! However, I am a Beachbody coach and in the best shape of my life despite not walking or running miles every day. I wish that effort was reflected.

Melissa

Security and Investigations, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Great Addition to Wellness Program!

The entire experience has been great! From the start, the Wellable team has been very welcoming and helpful when things weren't making sense or there was an issue. From using the software as an admin and an employee, it is very user-friendly, sleek, and modern. Wellable is definitely a worthwhile investment for any company that wants to implement new wellness challenges to their employees.

PROS

The platform is very easy to use, it's very easy to set up, and the challenges are unique! My employees love when a new challenge is announced and can't wait to log in to see a new dashboard.

CONS

The only issue I have with the software is how it will lag from time to time. It wouldn't prevent me from continuing with Wellable, but there is a noticeable lag at times.

Rebecca

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great Customer Experience

The customer service has been phenomenal. They are always prompt to answer any questions and have been able to resolve any issues that have popped up.

PROS

The platform is easy to use and it fit well within our budget. All of our users, regardless of the type of device were successful in connecting to the platform.

CONS

Some of our users found that when they synched their information it shorted their step count, this however was not a common experience.

Reason for choosing Wellable

The cost, ease of use, and customer service were the top reasons for choosing them. The fact that they're a Massachusetts based company (my home state) was a bonus also.

JoAnna

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2020

Just right for us

Very good.

PROS

Very user friendly which made training my team a breeze.

CONS

Changes early on with vendors for products (smart devices for tacking activity - steps) presented some issues that did eventually get resolved.

Reason for choosing Wellable

Wellable was/is a good start to building Wellness program. It met our needs.

Tarra

Information Technology and Services, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Easy to use holistic wellness platform with great customer service

We have been able to hold several fitness challenges and it has been so easy, our Wellable team is always responsive and so helpful! Implementation was a breeze and our employees love the fact that they can hook up practically any device.

PROS

There are a lot of pre-made challenges to easy to continue to keep our employees engaged, but allows customization to make sure the challenge fits our population's needs.

CONS

They are working on adding an opt out we can send to our employees, but it is not yet in place - however, we want our employees to participate and be reminded of upcoming challenges, so I don't see this as a big take away.

Reason for choosing Wellable

Wellable had the most flexibility while still offering the holistic approach, not solely focused on steps, but there are sleep challenges, gratitude challenges, etc.

Kaitlyn

Facilities Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Wonderful Employee Incentive!

PROS

I love how easy it is to set up and manage our companies wellable account. Wellable helps send out communication and manage our challenges with very little for us to have to do.

CONS

We have not had any issues with our wellable software and its implementation.

Rebecca

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Great System, Great price

PROS

Easy to use, customer service is very responsive.

CONS

It would be great to find ways to be able to compete in more than one challenge at a time.

Reasons for switching to Wellable

The last system was all manual. We had low participation. Needed a better platform.

Rosline

Pharmaceuticals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Easy to Navigate

The customer service reps where very helpful and friendly and responded in a timely manner for concerns

PROS

It was user friendly and easy for employees to go into and see their team's standings.

CONS

There wasn't anything that I didn't like

Reason for choosing Wellable

There were no others considered

Showing 1 - 25 of 50 Reviews