All Frontify Reviews
1-25 of 65 Reviews
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Beatrice
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2020
Great tool to digitize your brand guideline
We used Frontify to digitize our brand guidelines and to provide access to it for all our colleagues around the globe. It's a great tool to present all aspects of your brand and to guide everyone through your brand. It is also a great asset tool for your images/photography and videos, icons and documents. You can also easily personalize your content. The support and training provided by Frontify is a great help even if the tool is very self-explaining. It's the perfect software to digitize your brand standards.
Pros
It's an easy-to-use software, self-explaining and almost endless option to use. The content are easily maintained, changes and updates are done immediately. The management of the user groups, user rights and the targets are very smart. It's a great software for all the needs of a brand portal: for guidelines as well as icon, media and document libraries. And it's perfect for all those who have multiple brands to manage.
Cons
Some functionalities in the presentation of the content can be improved, e.g. using tables
Reasons for choosing Frontify
Frontify is very well known and leading in the market and works with great brand together (very good reputations)
Response from Frontify
Thank you for the review!
Replied July 2020
Fredrik
Company size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2022
Frontify enables brand engagement
The overall experience is great. With Frontify, we have made a large portion of the organisation brand ambassadors that keep our brand expression consistent, accessible and engaging.
Pros
Frontify has enabled us to work consistently with our brand across the entire organisation. It has simplified all aspects of our brand management, while at the same time increasing internal brand engagement and commitment a lot, from understanding and emotionally connect to the brand core identity to finding the right assets at the right time. The Frontify support function is also very responsive in every stage of the process, always friendly, agile and helpful regardless of the matter.
Cons
Some parts of the Frontify set up process and administration are somewhat unintuitive and hard to grasp. The backend UI is also not the best from an admin user perspective, with some processes being a bit unclear and overly complex. There are also some bugs within some features, but nothing that can't be worked around.
Reasons for choosing Frontify
Personal commitment and support, in combination with functionality, user interface and price.
Luke
Company size: 5,001-10,000 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
May 2021
Enterprise Level CMS and Guidelines
Good solutions that are being improved upon. Also pretty great customer support when you need it.
Pros
That anyone on the team can use the software to update guidelines, control the CMS system, and deploy updated content.
Cons
There is a bit of a learning curve, especially on the admin side.
Reasons for choosing Frontify
Cost and features.
Response from Frontify
Hi Luke, thanks for taking time to leave a review on both Capterra and G2 Crowd. We're grateful for your feedback.
Replied May 2021
Tara
Company size: 51-200 employees
Industry: Cosmetics
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2022
Great data asset management platform
Our Customer Success Manager [SENSITIVE CONTENT] was very helpful and prompt in responding. He went out of his way to accommodate our implementation training sessions or answer any questions we had.
Pros
Easy for clients to use and navigate. Great quick access and search functions.
Cons
There were a few software restrictions on some of our functionality requests however there were work arounds provided. These didn't affect our overall usage experience.
Reasons for choosing Frontify
We upgraded from our basic Frontify account after it was identified that Frontify was still the optimal DAM solution for us - we just needed to unlock additional features!
Gabriella
Company size: 51-200 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2020
The Publisher is my hero!
I think Frontify is a great software. It's very helpful to have one link for all brand elements and that we are able to personalise it. While building our own style guide, the customer success manager was very helpful with full detailed trainings and keeps me up to date with new features.
Pros
There are many departments in my company that need a lot of banner designs, so I made templates that are easy to use and saves me a lot of time. My colleagues are very happy with this and it gives them the freedom of making their own banners when they need it. Also with the approval feature, I can check if the brand guidelines are respected.
Cons
Hopefully one day we could be able to implement Adobe illustrator files instead of sketch. Our company uses a lot of vectors and illustrations, so it would be nice to be able to change/edit those in the publisher.
Reasons for choosing Frontify
The biggest reason that we went with Frontify is that we can personalise our own style guide and I found the publisher more advanced than the competitor. I felt that Bynder was more of a sales pitch than a company solution.
Response from Frontify
Thanks for taking time to leave a review. We're thrilled to hear that you're having so much success with the Publisher feature. Keep being a brand hero!
Replied October 2020
Wilson
Company size: 10,000+ employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
August 2022
Brand Management and marketing material creation for the rest of us!
It is indeed, a pleasant experience. Currently we are using this tool in only one segment of our business. But since we are seeing a lot of potential and scalability in this tool, which might eventually expand to our whole organization!
Pros
It is extremely easy to use, very intuitive and allows any normal lay person to create breathtaking marketing materials online!
Cons
Font Management: For marketing templates, there should be a 'central, font server type approach' to font management with selection allowed every time to user as opposed to inclusion of fonts in every InDesign package. This makes the InDesign packages heavy every time when we need to include font scripts for different languages.
Reasons for choosing Frontify
Due to many reasons. The main being its capability to integrate with many platforms that our organization is already using. Second, it crunches InDesign files like they are some salt pepper chips! :-) It reads them so beautifully when we follow the guidelines to pack them. Third, the usage is very intuitive and user friendly and as I said, even a non-designer, normal lay person can create useful marketing material online.
Jose
Verified reviewer
Company size: 10,000+ employees
Industry: Utilities
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2020
Empower your brand!
I highly recommend Frontify to all companies who need to boost their brand and marketing materials. I dont want to miss the oportunity to thank [SENSITIVE CONTENT HIDDEN] (our Guest Experience Manager from Frontify) for her continuous help. Overall, since its implementation Frontify has had a positive impact in our company and how our employees interact with our brand, which each day is being used more and more.
Pros
Frontify helped us to better organise our brand materials throughout the company. It's a platform easy to use that alows you centralize all your content virtually.
Cons
It has been a great experience so far. No problems at all.
Response from Frontify
Many thanks for the review, Jose! We're thrilled to hear that you've had a positive experience with empowering your brand so far. Keep going!
Replied October 2020
Victoria
Company size: 5,001-10,000 employees
Industry: Publishing
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
October 2022
A user-friendly, intuitive platform that has transformed our asset management
Pros
How user friendly and intuitive the back end is. It is as simplified as possible whilst still retaining the functionality that we need.
Cons
There could still be improvements to the interactivity of the guidelines and flexibility with customisation.
Reasons for choosing Frontify
The Frontify team were accommodating, understanding, and flexible with our needs as a business, and have been fantastic partners.
Sari
Company size: 1,001-5,000 employees
Industry: Automotive
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2022
My Review
Exciting experience!! we can't wait to publish the portal and see the employee's responses.
Pros
I love the ease of use and editing, and the clean and simple result. I'm sure a lot of employees will like the new portal and find it useful. I like that there are dedicated features for a brand book like Do's and Don'ts and more. I love the technical support provided by the chat which also includes the support of a Customer success person on your behalf, and many useful articles in the academy.
Cons
I am missing the option to hide certain parts within a page and not just the entire page. I lack the ability to copy and paste parts I have designed and based on them in other places. Sometimes you need to refresh the page for a particular action to be a ceiling (like deleting headings below an image) I'm missing the ability to upload a PDF as a format in the Logos library.
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
5
July 2019
I wish I found Frontify sooner
Pros
Super easy to create the source of truth for your orgs branding and share with others. I plan to continue to use or encourage using Frontify in all of my future workplaces, as every place needs structure and organization for their design systems.
Cons
I wish there was a way for users who aren't admin members to invite others within their organization to their style guides. It makes it tough when only one person has admin access and you need to request everytime you want to add somebody.
Hendrik
Company size: 5,001-10,000 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
October 2020
Totally recommended
In general, I am very happy with Frontify, it is super friendly and quite intuitive for the end user, it has also provided us a tool that saves us a lot of time by simplifying the search processes for photographs as well as having all the brand manuals updated and available 24/7
Pros
The best functions that we use with this platform are the digitized brand manuals as well as the media library, both fully functional and very easy to use.
Cons
Other aspects that could be improved: include other languages or improving / updating the tutorial videos as well as the statistical reports of the platform.
Response from Frontify
Thanks for your review! We're happy to read that you're finding the platform "super friendly". That's important to us! And thanks for the feedback on languages, tutorial videos, and analytics. We're constantly working on improving the platform. Feedback like yours help us make Frontify all the more friendlier for the people who use it.
Replied October 2020
Michael
Company size: 10,000+ employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
September 2020
Our unified platform for everything around the brand and its design
Pros
With our Brand Portal (frontify), we have one global platform for everything around our brand and its design. The platform has been implemented in August 2019 and is globally available for our 30k employees. They have access to all style guides, an asset library with more than 60k assets, as well as many other important brand topics and elements. The platform is managed by our global Brand & Corp. Design as well as UX team. Maintaining, adapting and updating the platform is as easy as 123. The system is pretty self-explanatory, easy-to-use and to navigate.
Cons
At the moment, we're only using the Style Guides and Icon Library products. Both products work very well and comply with our expectations and needs. The two products Publisher and Media Library are currently tested and reviewed. Compared to other products in the market, the Publisher feature from Frontify is not as sophisticated as expected though. Other than that, we're really satisfied with the products and service from Frontify. Also, we've received fantastic feedback from all around the world - our regional and local Brand & Design team are very happy with the platform.
Response from Frontify
Hi Michael, thanks for taking time to leave us a review. We're glad to hear things are going well. As for our Publisher feature, we have some exciting updates in the works.
Replied September 2020
Carla
Verified reviewer
Company size: 201-500 employees
Industry: Design
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2022
Frontify: un gran gestor marca y creación de material de marketing de calidad
Hasta hace unos meses estuve utilizando Canva para la creación del contenido visual de mi marca, pero decidí darle una oportunidad a Frontify, y me ha sorprendido que puedo conseguir la misma calidad del contenido a un precio más bajo.
Pros
Me gusta Frontify porque es muy fácil de usar, tiene una plataforma muy intuitiva que permite crear material de marketing sin necesidad de grandes conocimientos de diseño y con resultados de calidad.
Cons
La experiencia con Frontify a sido muy bueno y no he tenido inconvenientes durante el flujo de trabajo.
Reasons for choosing Frontify
por su fácil uso, una plataforma con secciones muy bien distribuidas que facilitaban mi flujo de trabajo.
Denisa
Company size: 1,001-5,000 employees
Industry: Human Resources
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2021
Frontify powers our design system
Pros
Frontify is very easy to set up. In no time we had our structure for our product design system up and running. It's very easy to switch between edit and view modes. The text formatting options and the blocks offered make it very simple to create the specifications for components and share them with the development team.
Cons
What I am missing is a way to collaborate in real time with others on the same page in Frontify. I would also like more block options to help explain more detailed interactions in a more visual way (for example I really like the Dos and Don'ts block and would like more options like that). A comment function would also be interesting as well as more sub-navigation options within pages.
Response from Frontify
Thanks so much for your feedback, Denisa. We're glad you're finding the product so easy to use. Also, I love your ideas for the additional blocks (the Do's and Don'ts is a favorite block of mine, too). I'll pass them along to our product team.
Replied April 2021
Hannelie
Company size: 10,000+ employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2020
Awesome brand tool
Very happy!
Pros
User-friendly and looks current! Not getting complaints from agencies.
Cons
Unable to upload all types of files, but there's a good selection that works.
Response from Frontify
Thanks for taking time to leave a review. We're thrilled to hear that you're having success. Cheers!
Replied November 2020
Jonathan
Company size: 1,001-5,000 employees
Industry: Mining & Metals
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE