When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my scattered processes into one location, and the ability to manage all aspects of a freelancer's work cycle, from on-boarding to assignments to payment, has shaved countless hours off my work day. I think my absolute favorite part of working with Shortlist though has been the amazing team of people devoted to helping ensure that we have the best product to work with. The sales team wasn't pushy, the tech team is always available for help or improvements, and our customer success rep has been an absolute pleasure to work with. I can't say enough good things about Shortlist, and how vastly it's improved and streamlined our processes, and in turn, our own work flows.

*Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team

Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.

Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist.

I really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me.

One improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team.

It's improved some processes but is frustrating to use.

Worksuite seemed like it was going to be a system to make it easier to onboard freelancers and contractors. It has eased the process a little bit by inviting the worker to provide information and upload documents directly, rather than another department requesting them by email.

The implementation is confusing and lacks transparency. A few times I have had to reach out to customer support for clarification on something that didn't make sense. The reply was that I had to do something unintuitive (copy and paste the freelancer or contractor's email address into some random text field) to move to the next step. So it feels like we still have some workaround to fix, despite having the tool for almost a year now. I also don't like that Worksuite has an air of "greater transparency" but when it comes to actually being able to see who is supposed to take the next step in an approval process for a new worker, I cannot.

Customer support is very responsive. Allows for end-to-end contractor management, from onboarding to payments to task assignment.

Some of the functionality takes some getting used to in terms of understanding how it works, but I wouldn't say it's much more difficult than other software platforms.

My overall experience is great! Its truly helped manage my contractors and all their work.

Worksuite is easy to use. The features like creating projects and tasks is easy to use. I also know its being used to onboard certain people which is great. It's really easy to approve hours and generate invoices. It has the option to share files, but I don't really use that.

The features that are missing include formatting in the description box. I would like to be able to add links, have multi layer bullets, numbered bullets. It would be great to paste into the box with included format (right now it paste as plain text, which is annoying to fix). Also, under tasks, where we see all tasks, it would be AMAZING to filter the list by contractor.

Not good. No customer support. Send an email and await a response. Not acceptable.

The cost. Inexpensive for a basic database.

It is a manual system which needs overhauling to suit the needs of contractor management.

The overall experience has been a good one. Freelancers appear to be happy with the visibility they now have and we are happy with the onboarding and payment process.

Ease of use, timely customer support, an efficient onboarding process, and a dependable payment process.

I would like to have more reporting capabilities without the need to upgrade to the business analytics tool.

Shortlist.co is a fantastically versatile platform that allows easy locating, engagement, contracting and payments of freelancers, consultants and vendors. Very quick and easy to onboard preferred freelancers / consultants / vendors or use their database, a logical user friendly workflow to engage with your preferred for new service or product needs, then compare, rate and award. During the project or engagement period you can even manage to budgets and pay them.

1. Super easy to onboard freelancers, consultants and vendors. 2. Database of over 20,000 vendors if you don't have a preferred. 3. They provide templates for marketing briefs, contracts and response questionnaires. 4. Reminders sent to participating people and or companies to keep things moving along. 5. Easy comparison of responses for a quick award. 6. Budget / financial analysis provided when move into project. 7. Payment through the platform also possible. 8. Service centre to help along the process or add support where needed (covering when you are away on holiday etc).

Requires some change management to get people to use the tool, but is about 1% of the change needed verses other eProcurement or eSourcing tools, given how clunky and difficult they are to use!

I've been using Shortlist for over a year now, and have found in extremely useful tool for managing our agency's workforce. I've recommended Shortlist not just for my own company but to other teams that I now consult with. What it comes down to is that it solves a major issue for me when it comes to managing your workforce in one central location. Before Shortlist came around, there wasn't really any decent options to solve this. I notice also that the Shortlist team has made major steps forward with the UI/product design over the last few months. It's looking great and the new clean dashboard design will be a welcomed addition for our team.

- I think value for money - you cannot go past this. It's priced extremely well for software in this category. - Nice design. Lets face it - most of these tools look like they've been design and built by the finance team! Shortlist looks more like an Apple product. - Great customer service. When we first tried it out we were having some small issues onboarding , but Shortlist got straight back to me and helped us immensely.

Logjam on contracts and payment seem to be improving.

Ability to organize contingent workers and see clear process stages, ask questions, share feedback, and get clarity to realize solutions around contracts and then sign those in a central place is an amazing tool to have in place.

No option to extend contract without having to submit an entirely new request. A click to extend that allows you to keep the same terms and forward to legal for an addendum without waiting would be great.

The TeamBoard feature allows for easy communication between the requestor and HR/Legal Dept. The ability to chat within the platform/request eliminates additional emailing and confusion.

When drafting agreements, you are not able to save your work in the preview and go back to the original request to review. In addition, all workflows show in the stage view even if they do not pertain to that particular workflow. I wish this view was cleaner to avoid confusion on stages. Lastly, there are two TeamBoards, which result in missed messages.

We set out to build our own solution but were fortunate enough to come across Shortlist before we made a decision. Shortlist solved our immediate need as well as gave us features we heavily utilize but had not previously considered, let alone had the budget and runway to build our own features such as Talent Pools. There has not been much need for customer support based on our experience, but the few times we have needed to get in touch with Shortlist we've been impressed and our needs quickly met. In short, you'd be crazy to build your own software because Shortlist has already built the features and functionality and offers their solution for a monthly subscription.

Simplicity to get started, consistent updates, improvements, and new features are released. Software has the look and feel of a proper enterprise application.

It requires some effort to maintain your database and keep things current but this is to be expected if you have a lot of activity.

I like that you can search the contractor database for people who have already been onboarded.

Ensuring you've hit complete and tagged the right person across many projects can be confusing for our users, which sometimes results in payments going out late.

Managing resource and tasks in one place is very useful in Worksuite

Reporting can be quite difficult and restricted, also the limitations on users is a challenge for us

Endless issues with payments and keeping track of the status of payments (some payments marked as paid even when the contractor doesnt actually have funds). Most of all, very unsatisfactory customer service. Often no support at all.

Lots of functionality. But poor use of features

Payments are incredibly slow, and never on time. Takes 2-3 weeks to process and with holidays can delay payments longer. Customer services is UNREACHABLE at times, only a chat function with NO phone number to contact. Very frustrating and disappointing.

Overall i highly recommend shortlist for any contractor!

A user friendly website. While alot of people overlook this aspect I want to point out just how important it is for a site to be userfriendly. In a business there are several aspects of the workflow that need to work together and when you use a program that isn't designed to be used by all members of staff things can get bogged down very quickly. Another pro is definitely the template selection that is baked into the software so it can be detailed to a specific project you had in mind.

Maybe creating a system that allowed for certain reminders to be sent to staff that would be helpful. Overall I cannot think of any certain con's for this site.

Worksuite is easy to use and figure out.

There are occasionally issues with requests and projects/ people not being able to see what is sent out or see attachments. Sometimes there are formatting issues that are impossible to fix.

1. Easy project setup. Get a project ready to be shared with vendors in no time. - with a possibility of setting up deadlines for proposals and final submissions. - Templates included in the software makes it easy to find the type of project you will use it for. 2. Super easy to onboard freelancers, consultants, and vendors. 3. Payment through the platform also possible. 4. Great Customer Support to help during onboarding and while using the product.

Can't think of any Cons. Reminders sent to participating people and or companies to keep things moving along.

I use Shortlist.co to screen, contract and source out my freelancers in my promotional marketing agency. The app is extremely versatile and easy to use. The set-up was tailored (somewhat) for my marketing company. I am very happy with the software and when there is a concern or issue, customer service was very quick (via chat and email) to respond.

They do not have a mobile yet. I am being told it is coming soon in 2018. It's difficult as most of my users are on mobile and I am ecstatic for the launch of the mobile app.

Meets our business needs. Gives us a good database to store out contract workforce and makes hiring from that database easier. Allows us to automate payroll management, contracting, and onboarding.

Can be sort of clunky. Sometimes it takes a lot of clicks to do something or save information. Some bulk features that we need are not there.

Okay, I've seen a lot of similar types of software, but I love how shortlist does things! They are a true class leader

I don't like the support but that seems to be the norm with SaaS companies - other than that they're good, they have a good help desk as well.

The design is clean and easy to navigate.

Integrating with our payroll process could be a bit easier.

good for organization and storing documents

Easier navigation and ability to locate documents better

Intuitive, easy to use, respectful of the actual needs held by those buying the tool. It actually solves the problem I had, and it allows me to go places I wasn't sure I could when solving the vendor management problems with which I was struggling.

Shortlist is a great way to manage all aspects of the freelance and vendor management process. From screening and on-boarding through to sending a project (and all the communication in between) and payment. It will save time on the administrating the sourcing process and make sure no good partners slip through the cracks.