5
4
3
2
1
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.8
Functionality
4.7
"Lumina has been using Agiloft (and its predecessor SupportWizard) for 7 years, for issue tracking, and customer support. We have found it outstanding in its flexibility, ease of use, and reliability."
"The folks at Agiloft go out of their way to understand your business process and where their product would best fit in. Agiloft Customer Support is Outstanding."
"Having a system that fit our business model was important, and I went through a lot of tools before I settled on AG. By far the strongest aspect of Agiloft is its ease of customization."
"Understanding the relationships between tables when setting up new fields and revising user permissions can be confusing."
"Because the software is so customization, it can be difficult to make any changes on your own."
"Some errors may occur when merging several operations together."
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