--- title: "Anaplan Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Anaplan. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Anaplan is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/anaplan-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/) / [Anaplan](https://www.softwareadvice.com/crm/anaplan-profile/) / Anaplan Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/anaplan-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/anaplan-profile/alternatives/) # Anaplan User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 33 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 3.9/5 - Value for money: 4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 16 reviews (48%) - 4 stars: 11 reviews (33%) - 3 stars: 5 reviews (15%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Most mentioned pros - Overall, Anaplan has been an easy to use, consistent, accurate tool in tracking my Sales Attainment as an Account Executive. ### Most mentioned cons - Without expert knowledge it is really difficult to make changes or improvements. - Anaplan was a necessary evil but I did not enjoy the complexities of uploading data sets into the tool. - Admitted to having product not functioning for multiple weeks, but instead of refunding, waited for contract to run out. ## Anaplan customer reviews Showing reviews 1-25 of 33 (page 1). ### simple product to use - Overall rating: 5/5 - Reviewer: Nicolas C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered overall, i recommend this over powerBi as it is so much easier to use and find what you are looking for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros platform is super user friendly. everything youre looking for is right there at your finger tips and has so much more info that you probably didnt even know you had access to #### Cons exporting data to excel from Anaplan can be a little frustrating because it sends over way too much info and never looks clean and easy to read #### Reasons for switching to Anaplan price per user and accuracy of the data being puled from sales history --- ### Anaplan for Sales - Overall rating: 5/5 - Reviewer: Joshua J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Anaplan has been an easy to use, consistent, accurate tool in tracking my Sales Attainment as an Account Executive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the intuitive design of the dashboard and the timeliness of the updates. I can count on Anaplan being consistent and accurate. #### Cons The dropdown menus took a while to master/commit to memory but, now that I've done that, I can quickly navigate through the tools. --- ### Complex software - better for larger companies - Overall rating: 3/5 - Reviewer: Sophie F. - Verified reviewer: Yes - Industry: Information Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I found that Anaplan was a complex and expensive tool that was too difficult to use for the purposes we needed it for. It was not easy to create meaningful outputs and it became someone's full time job to manage it. I imagine it would be great for large corporates but maybe not smaller companies. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Anaplan is a very complex software. It is good for companies that have multiple dimensions that need to be considered such as multiple revenue streams, entities, costs etc. The excel add in was quite good with Anaplan, it was easy to extract data into an excel directly from Anaplan itself and this would usually be done in a matter of seconds. The ability to create multiple versions was also good and relatively easy to do. #### Cons It is relatively difficult to use. In order to get a successful output from Anaplan you need to be an expert in the field in my opinion. Without expert knowledge it is really difficult to make changes or improvements. I found that using Anaplan was over complicated for a business with less than £50m turnover. While the ability to have multiple dimensions etc was good, the building of this was time consuming and without expert knowledge I found it was easy to make a mistake. --- ### Best CPM tool in the market ! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Go to financial planning tool in the market ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Cloud based planning tool to run business team and plan/achieve the goals . The data modeling made easy with Anaplan . The inbuilt calculation engine works incredibly well. #### Cons The functionality of getting to see the objects under a connected source system will definitely help ! --- ### Anaplan is a huge time saver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Before Anaplan, we were on excel documents that required many versions and iterations. We started with financial planning as a model and have since expanded into other solutions for issues that have arisen. The goal is to continue to plug new models into this tool, like many power users I've seen at Anaplan conferences, in order to get all of our data on one platform. #### Cons Initial set up requires a lot of learning and time. Their training session is several days and still requires additional follow up work and communication with their implementation team. Graphs and data visualization is also far lacking compared with Tableau or even Excel. --- ### Anaplan can manage large data but lacks the new bells and whistles - Overall rating: 3/5 - Reviewer: Pat D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Anaplan was a necessary evil but I did not enjoy the complexities of uploading data sets into the tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Anaplan has the ability to support a very large data set for an enterprise level organization with multiple users #### Cons The code base is hard to master, making uploading changes into Anaplan difficult and time consuming. Other products have allowed for more direct input into the tool itself without code. --- ### Good tool but has some drawbacks - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Agile! Near-real-time update - in-memory calculations #### Cons Not enough integrations; high implementation investments --- ### Transform Your Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered I have nothing but good things to say about this software! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud connected forecasting software that takes businesses to the next level by replacing their old Excel files and manual updating processes, and provides them with a window into the future. This tool can do (almost) anything when it comes to analyzing large data sets and providing fully transparency and connectedness in your business. #### Cons Some small functionality issues when you're in the tool, but so minor you hardly notice. --- ### Anaplan for TMC - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our clients have shifted share due to our reporting being above our competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I support a TMC team within the hospitality space. We use Anaplan for our performance metrics and to manage our programs. Anaplan lays the data out in a visually pleasing way and allows for graphs that can easily be exported for the client. #### Cons I have been overall very pleased with the product. From the administrator perspective it would be nice if the uploads worked a bit faster. --- ### Demand Planning Tool - Overall rating: 5/5 - Reviewer: Kunal P. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is great for demand planning. My company uses it across all of our categories. #### Cons None at the moment fairly new user to this program --- ### Anaplan Daily use - Overall rating: 5/5 - Reviewer: Soby A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I sometimes check it daily so I am a big fan of Anaplan and I find it easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the way it sets out all the data regarding commissions and other important employee info #### Cons Sometimes the loading times take long and the graphical data is not aesthetically pleasing --- ### Good tool for monitoring expansion + churn objectives - Overall rating: 4/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Anaplan is a very complete and robust tool that lets us access all relevant financial information about our accounts. #### Cons The user interface is not very user-friendly. It's a very IT-style interface. We can't give access to our ICs because the interface is too complex --- ### Adaptable CRM software. - Overall rating: 4/5 - Reviewer: Andrea G. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I have had an amazing experience with the software. The product is very effective in leads tracking and management. Customer support services of the platform are worldclass. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The product is multipurpose and has valur for money. #### Cons Ineffectiveness of the software in data and reporting analytics which reduces its userbility. --- ### Anaplan scalable and intelligent platform for business! - Overall rating: 4/5 - Reviewer: Hussain H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is an easily affordable tool and has powerful computation features. Additionally, you can run various inventories, planning, scaling, and auditing functions here without any trouble. You can get maximum customer support while encountering any issue. On the whole, Anaplan is leading the way in success and many features are improving day by day. I would highly recommend you to give this tool a chance and you will love working on it. Try it out and enjoy the easy operational strategies. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros There are enormous advantages that this software provides. The best thing about this software is the real-time calculation. It is easy to set up in the system and operate. Moreover, it shows instant results and offers every degree business a good accommodation. There are multiple customization options available for the user's facility. #### Cons Anaplan doesn't support reporting analytics and there is a need for large collaborative organizations for carrying out the execution. Thus, there comes lots of problems while storing data and scheduling plans. The creators should look upon these issues and update the features. Anaplan shows many buffer issues while editing cells and there come lots of problems while computing large data. It is quite easy to install in the system but not easy to operate for an average user. Complete training is required to understand and execute functions here. --- ### Anaplan for your business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered very good tool I suggest it to users #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software offers a great deal of advantages. The real-time calculation feature of this software is the best feature. It is simple to integrate into the system and use. In addition, it provides a satisfactory accommodation to every degree business and provides immediate results. #### Cons There are a few minor issues with the tool's functionality, but they are so insignificant --- ### Anaplan sales premium cloud computing software - Overall rating: 5/5 - Reviewer: Rachel N. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The best thing about Anaplan software is that it offers multiple services to the larger establishment to develop the features according to their needs. So, this tool provides immediate and hassle-free results. Even though, you can design a whole model within a few hours using this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros First and foremost, this software is very easy to understand and it is exciting to work on excel using this system. So, the drill-down property makes it easy to troubleshoot the errors while operating functions. In addition to this, Anaplan sales also offer the “fat fingering” key to remove the data easily. It is easy to integrate with other systems and build the best product development team for users. #### Cons Anaplan is a good tool to work with but it has some limitations which make it less demanding. This software doesn't go well with the high integration functions and doesn't offer a wide range of event workflows. Moreover, even at high granularity, this tool doesn't facilitate good report analytical services. --- ### Anaplan as a SAAS tool for Planning - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Supply chain , Sales performance, Opex #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Business-friendly platforms with multiple use cases #### Cons The learning curve is slightly high and administration team is needed to manage the apps #### Reasons for switching to Anaplan cloud migration --- ### Functional but not ideal. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s not super user friendly, updating actuals in a task and is my least favorite program we use. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros It’s a large company so it has all the features to flow data through and analyze which may be right for others but with the limited budgeting capacity I use it in its not ideal. #### Cons Functionality of the budgeting and costing areas are clunky and manual. --- ### Anaplan is a game changer, but not without flaws - Overall rating: 3/5 - Reviewer: Joe B. - Industry: Management Consulting - Product usage: Used unspecified for more than 2 years - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 1.5/5 - Functionality: 4/5 #### Pros Product - it's adaptability...you can build almost anything you want with the platform. Simple replacements of existing excel models take only hours to replicate. Vendor - the constant upgrades to the system. 3-5 upgrades every year, and I have had a few of my personal requests added to the road map and eventually included in an upgrade, so they definitely listen to their customers on what to work on next. #### Cons Product - Metadata management. Within a single model it is great, but when you share the same metadata across models, it is really cumbersome to build the models to talk to each other constantly. Vendor - the pricing model is bad, they get you in the door with a small workspace that quickly runs out due to not accurately estimating the size you would need, and then charge thousands of dollars per GB of extra space to fit what you wanted to do in the first place. --- ### Terrible Customer Service - Overall rating: 1/5 - Reviewer: Tony T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Dishonest company. Clueless internal communications. Company is completely disorganized. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, company is dishonest, disorganized, and charges for services unfulfilled. #### Cons Anaplan turned off product without informing us. Admitted to having product not functioning for multiple weeks, but instead of refunding, waited for contract to run out. --- ### Great software overall - Overall rating: 4/5 - Reviewer: Tyler T. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It makes resource planning very easy. It streamlines everything and is highly efficient. #### Cons There are some functions like using sum and lookup which significantly slow down the performance of the model which is not ideal. --- ### Great product! - Overall rating: 4/5 - Reviewer: Alexis F. - Verified reviewer: Yes - Industry: Events Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros This software is great for companies looking for what-if scenario planning, forecasting and budgeting, workforce planning and tracking competitor data. It really has the all in one functionality for companies looking for a clean overview of their business. #### Cons Dashboards sometimes are not as user-friendly as they should be. --- ### Surprisingly powerful, and if data scheme designed carefully very easy to use - Overall rating: 4/5 - Reviewer: grant w. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once built - incredibly quick to model business scenarios. Allows shared access to central data -avoiding version conflicts and different business numbers being circulated #### Cons Might be argued that it is relatively costly for what might effectively be seen as a spreadsheet - though it is much more --- ### Great planning tool - Overall rating: 5/5 - Reviewer: Neeraj V. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SaaS based model for hosting and pricing perspective great use cases for finance and supply chain planning #### Cons Some of the Enterprise features are limited but mostly required features are there.Web based so some user who are used to desktop based reporting may find it difficult to use initially. --- ### Easy to use Planning tool - Overall rating: 4/5 - Reviewer: ken y. - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Cloud focused, Helps us connect data and plan across different teams. Allows us to custom tools. Information and changes are available instantly. #### Cons Not in love with the reporting tools. Hard to format different areas of the tool. It needs to copy some of the useful excel functions. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/anaplan-profile/reviews/?page=2) --- Anaplan Reviews, Pros and Cons - 2026 Software Advice