All Asset Panda Reviews

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Paul

51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

New Client to Asset Panda

User Profile

James

Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2018

Asset Panda solved the impossible.

We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

PROS

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

CONS

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Vendor Response

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat. Thank you for the opportunity to serve you.

Replied September 2018

Cody

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

2021 Review

So far I love it, it was allot of work to get it to where it is now but now that its set up its made my life and other IT coworkers job so easy.

PROS

Once setup it is very easy to use and way less paper work envloved.

CONS

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user. So in summary I would love to see a global home page option for users templates.

Reason for choosing Asset Panda

More features and we didn't need to buy any scanning hardware.

Reasons for switching to Asset Panda

System was outdated and we tested the new cloud Redbeam and it was lacking tons of features that Asset Panda had.

Vendor Response

Hi Cody, we appreciate writing a review on the Asset Panda platform. We are sending your comments about global home page to our product team. They will reach out to better understand the comment and the desired functionality. Thank you for the opportunity to serve you.

Replied December 2021

Cherrelle

Computer & Network Security, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2019

Chattahoochee Valley Libraries' (IT) Asset Panda Reveiw

Overall I do enjoy using Asset Panda. It has been a great help with organizing our assets. Some of the cons I listed makes the process a little more tedious to use but the bones of the product are pretty good.

PROS

- there is a mobile app - the attachment tab's options (image, doc, video, voice notes) - change history - timestamps

CONS

- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it. - Clicking on the check tabs don't really do anything. You can't open up the assets in groups. - The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus. - Working with the tag generator can be a little complicated too at times when your first starting out without a template.

Vendor Response

Hi Cherrelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We sent your comments to our product team for review. They will reach out to make sure we know your thoughts exactly. Also, we are in the process of building a new barcode scanning experience and barcode generator. We think you will love the new updates. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

Replied April 2019

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

Keep track of everything!

Overall, this is an excellent piece of software, and I highly recommend it to anyone needing an easy but effective way to manage their assets

PROS

Asset panda is excellent and keeping track of all your IT assets are making sure everything is where it should be and you know when stuff is Jake

CONS

The free limits the number of assets you can have, and then you have to go onto a paid plan, which can get quite expensive

Vendor Response

We appreciate your writing a review.

Replied December 2023

Kaitlyn

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

S&R Asset Panda Review

PROS

We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last. The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!

CONS

We like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation. Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.

Reasons for switching to Asset Panda

ToolHound software was unable to meet our needs and not user friendly. Very old software that wasn't very adaptable and couldn't run reports or have our site staff scanning tools without purchasing multiple scanners.

Vendor Response

Hi Kaitlyn, we appreciate your writing a review on the Asset Panda platform. We love that you are using both phones and tablets on site to keep track of your tools. We have several major projects in the works updating the mobile apps to the latest technology and adding new functionality that will make the experience even better. Also, we will be introducing advanced reservations to the world in December. The new functionality is the result of client feedback and our internal research to help people get must more sophisticated reservation and reporting capabilities. In addition we are investing heavily in the speed and overall performance of the application to make it even faster and more reliable even in the most extreme work environments. Thank you for the opportunity to serve you.

Replied November 2020

Douglas

Mental Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Asset Panda Review from Financial Director / Nerd

We have not experienced any difficulty with the availability of the product (downtime) and think the flexibility is the strength of the software. The import feature works very well and reporting is very intuitive. We still have a way to go with implementing some of the finer points of the software namely bar coding. We were also implementing a new EHR and Accounting software at the time which reduced some of the features we did not implement.

PROS

The ability to customize the fields and change them to fit your needs. It was a SaaS type solution and not terminal based on local servers. We also have accounting software, document management software, and Electronic Medical Record software and we have the least amount of issues with Asset Panda.

CONS

Support is mostly thru emails, but this is true of our EMR software as well, which is the primary software most of our employees use everyday. Therefore, what I dislike a little is more of an industry trend. The positive side of it is assistance is documented. Actually, we haven't had to use support that much.

Reason for choosing Asset Panda

The alternative product offered discount to Non-Profits so it was a more cost effective solution, however, everything being equal I preferred Asset Panda based on features. Asset Panda worked with us on price and removed that as a barrier. I also was impressed with some of the large companies using the product, which I suspect had more complex scenarios than ours.

Vendor Response

Hi Douglas, we appreciate your writing a review on the Asset Panda platform. If anything comes up we can help with please refer to our comprehensive knowledge base and reach out to our World-Class client success team. Thank you for the opportunity to serve you.

Replied February 2020

Josh

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Asset Panda - An amazing asset tracking and inventory system

Overall my experience has been amazing. One of the big selling points for us was the customer service, everyone we have spoken with has been extremely helpful and welcoming. If I log a job someone will respond in 24 hours and that is amazing, I have not been turned away for anything I have asked, and everyone is genuinely interested in what I have to say or ask. The software itself is great as well, so easy to use and the best bit is the software is provided so you as the user can set it up to run the way you want it to. Asset Panda does not force using the software in a particular way onto you - we did not find any other supplier who offered this.

PROS

Customisation is amazing and so simple Replication is extremely simple and covers everything you need Group scanning and changing of asset information Actions to update assets automatically - your options are endless! Reporting is simple and can be set up to check anything you want The support is extremely quick to respond even with the time difference between Australia and Texas All staff we have dealt with have been amazing and extremely helpful

CONS

There are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means! Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating

Reason for choosing Asset Panda

The way it looked, the way it felt when using the software, the customisation available, and the amount of functionality Asset Panda has in comparison.

Reasons for switching to Asset Panda

We needed something better to manage the assets we use within our organisation and it needed to be used across multiple areas with auditing. MS Access was OK however so much harder to customise compared to Asset Panda

Vendor Response

Hi Josh, we appreciate you writing a review on the Asset Panda platform. We love that you are creating the exact workflows and usage parameters that you want. We find that if the platform becomes your configuration your users will use it and your business will become more efficient. If anything comes up we can help you with please reach out to our World Class Support Team. Thank you for the opportunity to serve you.

Replied October 2019

Emily

Research, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Refreshingly easy to implement and use

We are very impressed. Asset Panda has made a once painful annual audit of materials much less painful and much easier to resolve. The development team is amazing and will work with you to set up your installation to match your needs. And, customer care after the fact is great! They have regular check ins and are very responsive to any difficulties you may have.

PROS

Ease of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.

CONS

The app is a little wonky to use. It is not quite as intuitive as the web-based software.

Reason for choosing Asset Panda

While the other systems work well for other organizations, they weren't customizable or flexible enough to meet our needs. Also, the price point allowed us, as a smaller company, to jump forward in how we account for our assets.

Reasons for switching to Asset Panda

Tracking and accountability were a nightmare in our old spreadsheet. The yearly audit became my responsibility and I knew we could not carry on as we had been, especially with greater requirements from our contract sponsors. Asset Panda provided ease of use as well as greater accountability.

Vendor Response

Hi Emily, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to innovate so any comments you have on how we can improve are appreciated. If you need help please check out our knowledge base or contact our World Class Client Success team. Thank you for the opportunity to serve you.

Replied October 2019

Stefan

Import and Export, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed May 2023

User Friendly & Simple Tool

PROS

Great assist management software. I love how easy and simple it is to use and carry out tasks.

CONS

Sessions time out way too fast, while viewing a report the page times out and takes you back to the start

Vendor Response

Hi Stefan, we appreciate you writing a review on the Asset Panda platform. The time our sessions are set by user in the admin portal. You can select whatever time frame works for you. Thank you for the opportunity to serve you.

Replied May 2023

Keith

Religious Institutions, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Review

Asset panda was finally able to solve our teams inability to keep our inventory up to date. The biggest win was the ability to use our mobile phones to update the inventory on the fly. Our old system required using a special device to read the asset tags.

PROS

My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

CONS

My least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.

Reason for choosing Asset Panda

We liked the options of asset panda and the fact it was all cloud based.

Reasons for switching to Asset Panda

The mobile app didn't work well enough to keep up with the inventory while out and about.

Vendor Response

Hi Keith, we appreciate you writing a review on the Asset Panda platform. We are in the process of updating our UI. Be on the lookout out for updates throughout next year. If anything comes up we can help with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Replied October 2019

Rafi

Verified reviewer

Apparel & Fashion, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Asset Panda

Well experience

PROS

Comprehensive reporting and analytics: Asset Panda offers advanced reporting capabilities and analytics for assets, allowing companies to gain valuable insights into asset usage and performance and achieve necessary improvements.

CONS

Cost: Depending on the size of the organization and the specific needs, the pricing of Asset Panda may be considered relatively high for some businesses, especially for small or budget-constrained companies.

Vendor Response

Hi Rafi, we appreciate your writing a review on the Asset Panda platform. Your feedback is incredibly valuable to us, and we truly appreciate your contribution. Thank you for the opportunity to serve you.

Replied May 2023

User Profile

Khalid

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

one of the best ASSET TRACKING tool

My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems : - inventory storage - solved wasteful write-off of assets - provides detailed lsit of assets assigned to the user - aids in hardware refresh - provides straight line depreciation B. i have been able to realize the following benefits with the help of the given app/software/SAAS : - ability to put serial number on all equipments - saved lot of money by asset tracking - put all assets in its place - allows to get back assets from users leaving the country - adding of multiple categories.

PROS

i found the following features as most impactful: - asset tracking -asset organisation - asset location finding using GPS - anywhere tracking based on cloud. - assets marked using e-signature Yes the product is quite easy to use for: - cloud based application - mobile based asset tracking - uploading pictures, documents and quotes of an asset - tracking and adding of non-depreciable assets - Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

CONS

I found the following features that were either missing or could be improved: - search function could be improved - confusing security sign in - configuration of images - mobile bar-coded scanner I found the following features or aspects of the product that are difficult to use: - impossible to know double posting of assets - difficult to setup users - organisation of images gets difficult - problematic setup of SSO - time-out settings No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Vendor Response

Hi Kahlid, we appreciate you writing a review on the Asset Panda platform. We love the depth of the content. We will be sharing the review with our Product team to discuss further. Thank you for the opportunity to serve you.

Replied October 2022

Tiffany

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2021

Customer Review

PROS

We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.

CONS

It would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.

Reason for choosing Asset Panda

We chose Asset Panda for their flexibility and customization options.

Reasons for switching to Asset Panda

Wanted a more modern and smooth experience for both technicians and end users.

Vendor Response

Hi Tiffany, we appreciate your writing a review on the Asset Panda Platform. We are glad the ability to customize your work orders is making a huge difference for you. We will ask a team member to reach out to discuss preventative maintenance as we have a large number of clients configure the platform to accomplish that task as well. We appreciate the opportunity to serve you.

Replied July 2021

Joey

Utilities, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

New Life with Asset Panda

Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.

PROS

Customization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.

CONS

On the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.

Reason for choosing Asset Panda

Had more of what we were looking for in a complete package with the ability to have a help desk /IT Ticketing system also.

Vendor Response

Hi Joey, we appreciate you writing a review on the Asset Panda Highly configurable platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

Replied August 2019

June

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Recently Renewed

Having Asset Panda makes us feel secure in knowing the who, what, where and when of any product in our system.

PROS

Everyone has access to view the same information with pinpoint accuracy of past and future loans.

CONS

Sometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.

Reason for choosing Asset Panda

It's nice to have the ability to create elements to help you do what you need to do.

Reasons for switching to Asset Panda

Because both of the above did not offer the flexibility of use (EZ Office) and automatic reporting functions (Excel).

Vendor Response

Hi June, we appreciate writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Replied December 2021

Jonathan

Entertainment, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Panda Power!

Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field

PROS

Convenence, Easy to use, LOTS of information can be added

CONS

Sometimes its a bit slow, and very dependant on network connections.

Reason for choosing Asset Panda

Lack of additional equipment needed in the field. Everyone has a cell phone. We did not want to purchase additional barcode scanners that are proprietary to just the asset listings

Vendor Response

Hi Jonathan, we appreciate your writing a review on the Asset Panda platform. The speed of your connection does dictate the speed of the application. As part of our product road map, we are working on the ability to work without a connection. Be on the lookout for lots of innovative upgrades in the coming year. We are expanding our capabilities and resources with 24/7 development. If anything comes up we can help with our knowledge base is extensive and our World-Class client success team is available. Thank you for the opportunity to serve you.

Replied November 2019

Jayna

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Asset Panda Rocks!

Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still learning new things it can do. However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email. I've reached out with questions and received a personalized video recorded by my agent back walking me step by step through how exactly to accomplish my goal in my account.

PROS

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.

CONS

It's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.

Reason for choosing Asset Panda

Asset Panda was the best value for the money and we loved that it was all cloud based and extremely user friendly. The customization is phenomenal and the reporting function is better than any of the other products we looked at.

Vendor Response

Hi Jayna, we appreciate your writing a review on the Asset Panda Platform. We love that you are using the configurability of the platform to match your exact business use cases. The ability to continually adapt the workflow to your business as it changes over time is the core idea around the design. Also, we have some good news for you. We are prototyping of-line mode right now on the mobile apps. I would expect to be able to work off-line in the coming months. We would love it if you would join our Bamboo Crew on Facebook and exchange ideas with other clients. Thank you for the opportunity to serve you.

Replied September 2020

Kristian

Program Development, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

My preferred choice for asset tracking and management software

PROS

Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.

CONS

Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.

Vendor Response

Hi Kristian, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Replied April 2023

Patrick

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Asset Panda is an exceptional tool for our company!

Asset management that keeps our operations streamlined and saves us money.

PROS

Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

CONS

The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

Vendor Response

Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Replied June 2018

Michael

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Solid flexible choice

We get a lot of use from the data that we have in the system. We like having access to the data in the phone app, and using the barcode scan options save time. It's been a great decision to move forward with this tool, and it continues to improve and do more for us.

PROS

This software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.

CONS

There are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.

Reasons for switching to Asset Panda

SDE was long unsupported and we were transitioning away from it to Zendesk. We started looking at AP because it can connect to Zendesk, and we like a lot of the features and options with the software.

Vendor Response

Hi Michael, we appreciate you writing a review on the Asset Panda platform. We want to set a call to go through user permission details to help you with changes. Thank you for the opportunity to serve you.

Replied June 2022

Alex

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

The setup process was very painless. Asset Panda helped us to develop the functionality we needed

Easy cataloguing of all company assets and user friendly software that can be accessed by all staff. Allowed a live system of equipment availability to be developed. In future will allow us to perform rapid audits and maintenance of equipment and fleet.

PROS

Easy to view all assets and their availability in an overview page. Group check out function very useful and time saving. Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface. Addition of new assets and use of software very easy. Barcode generation very simple. When searching for a project it was very handy to only have to input part of the project name Addition of new projects and employees very easy. I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.

CONS

Creation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use. On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc. Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier. Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.

Vendor Response

Hi Alex, we appreciate you writing a review on the Asset Panda platform. We love the detailed feedback and have forwarded to our Product Team. If anything comes up we can help with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Replied July 2018

Mark

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Great Inventory Tool

The onboarding process was excellent and customer support has been very responsive so far. Pretty positive experience with Asset Panda as a company.

PROS

We love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.

CONS

I wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.

Vendor Response

Hi Mark, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

Replied June 2019

Ziggy

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Asset Management simplified and cusomized

Overall, I am happy with Asset Panda and its features. I look forward to seeing it grow with additional options for reporting specifically.

PROS

I like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization

CONS

That I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.

Reason for choosing Asset Panda

Again, ease of use, customization of data types and fields.

Reasons for switching to Asset Panda

Cost and features. We moved imaging and patching out of our Altiris solution, so only Asset tracking is needed.

Vendor Response

Hi Ziggy, we appreciate your writing a review on the Asset Panda platform. We are continually innovating the platform. Be on the lookout for improvements designed to make your life easier. Thank you for the opportunity to serve you.

Replied September 2021

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Very robust system that continues to improve as needs come up.

Easier tracking of equipment, ability to note damages to equipment, ability to report equipment as stolen, ect.

PROS

What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.

CONS

As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.

Vendor Response

We appreciate you writing a review on the Asset Panda platform. We have worked hard to continually innovate our platform to meet the needs of our clients. We do not work in offline mode primarily for our clients security. If you have additional ideas on things you would like the platform do please let us know. Thank you for the opportunity to serve you.

Replied August 2018

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