Backstop vs Verizon Connect

RATING:

4.3

(46)

Backstop has 46 reviews and a rating of 4.3 / 5 stars vs Verizon Connect which has 877 reviews and a rating of 3.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (46)
3.2 (877)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3 / 5
Customer Support
4.5 / 5
2.5 / 5
Functionality
4 / 5
3 / 5
Last Review Written
April 13, 2023
May 13, 2024
Pros/Cons
  • Pros

  • Very easy to use product and transition from legacy applications has been quite easy for all our Advisors and Admins. Their training program and help tools are excellent.
  • The flexibility of the software is a great feature - the ability to customize reports and layouts to suit our business has proven very helpful.
  • Cons

  • The flexibility of the software can also make things incredibly complicated and difficult to use at times.
  • More standardized risk and return performance reports.
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  • Pros

  • The platform is great- easy to use. Smooth online and app experience.
  • It is pretty use to use once it is installed and up and running. Website interface is user friendly.
  • Cons

  • That after the contact was signed, support is non-existent and the product is horrible and non-compliant.
  • Have to use a stand alone tablet; Hard to integrate with other software (fuel tracking).
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos