It displays information quickly and clearly. The training links are helpful and the site is pretty user friendly.

Badger maps gives you a visual of all your customers and prospects and helps you map out a route quickly and easily.

The ease of use is wonderful. This was a quick and easy transition from MS streets and trips.

I love the routing feature. I can alter my routes on the spot while sitting in my car.

Great customer service and over exceeded my expectations. I wish I knew about this 10 years ago the amount of time and money this saves us from doing it manually is unreal.

For mapping and visualizing accounts and for creating routes, this app is the absolute best.

But, that functionality would be 1,000x more useful if it tied to a CRM for small teams, whether they integrated with CRMs or had one built in.

It's been better than other cms software I've used. The customer service is great when emailed.

If I don’t remember to contact you monthly I don’t get a receipt. Receipts should be automatic once customers are charged each month.

The customer service is AMAZING and  I love that it connects with Waze. I have t used it to its full capacity.

Not anything that I would say was bad  about it.

The customer service is top notch one of the best. Great value for Mapping services as well as CRM.

It's a great time saver and organizer. It's great for the money.

I can enter call notes from the great phone app. Badger's support and customer service has been excellent.

The greatest App ever, it makes sales easier and more refundable.

My overall experience with Badgermaps was really amazing and I would definitely recommend to all the sales reps.

I could not have gone into this experience with the sense of confidence that I had without this platform. It is terrific for organizing your time along a route.

Badger resolves it with maximum efficiency. The customer service is awesome and prompt.

Easy to re-route based on traffic. Great integration with Waze or Google Maps.

A godsend for a newbie in a brand new territory.

Great app for my small and medium business. Saves a lot of time by fixing routes, also keep documents, notes and other related things altogether.

It's easy to use, and it gives outside salespeople an organized, effective way to save time and money. It's thorough and provides great information.

Web-based, integrated with Salesforce, color-coding of time since last visit, ability to create and optimize routes.

I love having the ability to view my check-ins quickly and easily. Also, the lasso feature really helps me chart my course easily every day.

Frustrated,  disapponted, angered, and now indifferent.

Just working smarter is the key for me. It has improved sales, time management, contact frequency, customer relations, I love it.

I used to get so confused and annoyed at the beginning of my day because I had so many different applications that I relied on.

It's a little confusing, lots of layers, really should have used it for a bit then scheduled some secondary training to pick up what I might be missing.

It syncs perfectly with Google maps. I love that I can optimize my route and determine how many stops I can cram into a work day.

First, they use google maps. Second, its user friendly and easy to use.

The only downside is it is cloud-based and you can't host the database in-house.

I love the easy to use software, I think that my nona could use this software.

Yonyx is one of the best Knowledge Management Solutions with comprehensive Analytics and Ease of Use both from a End user and Authoring prospective.

This tool is so efficient that it helps the agent with getting through the calls quickly but accurately which is a boost to our Quality scores.

Yonyx is extremely functional and provides a bug-free experience. Decision trees are useful and I am happy Yonyx is there to support.

They are very helpful and receptive. Very capable people and knowledgeable.

I like the feedback option in Yonyx. Overall - great tool to help optimize operations.

I am Extremely happy with Yonyx, it helps me in so many ways, I really loves to work with Yonyx day by day, It teaches me so many new things, So I am extremely Happy.

Yonyx provides a user-friendly solution to interactive, step by step guides that are perfect for technical support professionals.

Its easy to use and very helpful, anyone can use it. Would recommend to everyone looking for a great program that is clear, simple and effective.

It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.

It would be great if it could be integrated with our in-house product so that whatever we choose on Yonix auto-populates on our product's window.

Editing can be buggy or at times and tree production time estimates (as reported by Yonyx) are largely under-estimated for complicated products.

So far with Yonyx, everything has worked as we expected it to, and the resources provided to integrate from start to finish are very complete and easy to work through.

Yonyx has from the start been super easy and quick to use.

Easy to use and it is used friendly, best customer service , Worth for every penny.

Great Support Team Enhances the Greatness of Yonyx.

But that's scarcely a problem given we embed these in our own site and use that navigation instead.

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.

It's very reliable and easy to navigate. It really helps in a time of need.

I have had a great experience with our account manager at Yonyx as well as taking advantage of the various training videos to help teach new authors how to use the software.

I would definitely recommend to others looking for some sort of decision tree solution, with support for completely custom integrations.

I have no negative reviews (yet). Sometimes it has a little lag, but with all technology comes some occasional difficulties.

My experience has been incredible. It solves all of my issues.

Integrated beautifully with our CRM tool. Customer support through the whole process was stellar, very responsive and helpful.

The lack of accessibility features could deter some users.

Excellent product and customer service both before and after the sale. Monthly usage report sent out automatically to show you details of how your product is being used by customers.

Hard to automate reporting tasks. User profile management is a hassle.

Yonyx is super easy to use. My company makes a lot of data driven decisions in order for our success and time we spend here to be maximized.

I believe overall it is definitely a positive experience and does improve our productivity but there's obviously always room for improvement.

Yonyx is the good platform for all the beginners in coding and billing field, we can learn more and it will guide us and give correct solution where we lack /stuck from denials.

The pricing structure can be confusing and the customer support could be improved, but overall Yonyx is a great choice for anyone looking to create decision trees.

Yonyx for me was very easy to learn and and being able to have something like this is amazing and to me makes my job so much easier.

US Dollar

Badger Maps is a field sales management solution that offers planning, routing and scheduling features, combined into one integrated application. Badger Maps is cloud-based and also offers Android and iOS mobile apps for using the service on the field.


The map-based interface offers several filters for helping sales reps manage customer relationships in their territory. Badger Maps also supplements new lead generation by displaying prospective clients on their filtered map. Field users can select prospects by industry, overlay them with current customers and explore new leads for their business.


Badger Maps allows users to schedule and deliver optimized sales routes with recommended driving directions and live traffic. It can also connect to customer relationship management (CRM) platform to track check-ins and changes with clients while in the field.


Along with the solution, the Badger Maps team also offers product and roll out training and weekly training sessions following implementation. It is available on either a per user per month or per user per year basis and is suitable for businesses of all size.



LongDescription

Content Delivery

Meeting Management

Performance Management

Route Optimization

Goal Management

Contact Management

Content Management

Lead Management

Mobile Access

Sales Activity Management

Territory Management

Training Management

For Sales Teams/Organizations

Driver Management

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Badger Maps

In Person

Live Online

Webinars

Documentation

Videos

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platform includes decision trees, which enable organizations to design and visualize customer interactions using multimedia flowcharts.


Yonyx enables authors to design custom guides for agents using images, hyperlinks, videos, data sorting, and other attributes to streamline customer service operations. It offers various features such as automated guide authoring, user defined commands embedded in guidance steps, analytics, integration with CRM systems and more. Additionally, administrators can invite users, provide role-based permissions, and update tags to facilitate search functionality.


Yonyx lets managers gain insights into account usage, incidents, author/user activities, compliance and other metrics via reports and analytics. It supports integration with various third-party applications using REST and JavaScript APIs. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.



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