All folk Reviews
1-18 of 18 Reviews
Sort by
Konrad
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Straightforward
It is streamlined and intuitive. It doesn't overwhelm with options and is just highly specialized in having the functions we needed. No overwhelming need for customization or onboarding.
CONSIt's still a bit rough around the edges (e.g. no option to undo an action)
Reason for choosing folk
better UI, simpler, better customer support, team functions
Reasons for switching to folk
Having a highly specialized tool just beats the can-do-anything tools.
Dieter
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
One of the best CRM & contact database with integrated email on the market
I tested many CRM's and contact management apps but Folk is the best for my use as venture capital, real estate & family office investment
PROSCRM & contact database with integrated email on the market Linkedin integration Individual mass emailings Excel like database and kanban view for pipeline
CONSOnly 500 massages for professional version need to add a email signature feature like with Mailbutler
Reasons for switching to folk
Linkedin integration Individual mass emailings
jihad
Verified reviewer
Glass, Ceramics & Concrete, 201-500 employees
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
not ready for prime
It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them.It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the UI is very easy to use.It's collaborative. You can share contacts, deals, and tasks with other team members.it easy to integrates with a variety of other tools, such as gmail, outlook ... etc
CONSit doesn't have a mobile appalso ther are some bug that makes it not ready for primeas you can see in the following videos i recorded :1- [sensitive content hidden] can't choose birthday from the calander modalalso when use autocomplete for phone and email it write it twice
Olivier
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
CRM as simple as it should
Folk is improving the product on a weekly basis... Client service is the best I have seen for such product - they are building a community around the product and listen to clients..,
PROSIntegration with Linkedin is fire New Enrich feature is very efficient Email tool is very efficient and easy
CONSNo Master group with all contacts No cross-group custom fields No Mobile app
Reason for choosing folk
Simply Notion is not a CRM we are using both and will explore how to best integrate both...
Reasons for switching to folk
Product became too expensive Hard to manage and VERY slow
Steven
Human Resources, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Ease of use
Excellent experience so far with the product and I must say that the customer support team are exceptional too.
PROSI was searching for a way to manage and track my sales outreach activity and to automate email sending. I tried multiple products and I found folk to be by far the most intuitive. I've really enjoyed using it so far and the cost is great too.
CONSThe only thing I've encountered is that on my subscription package I would like more email sends per month.
Reason for choosing folk
folk is just much more intuitive and easy to use
Paul
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX
Great and great customer support ! Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX
PROSFolk the only one CRM with Linkedin Integration, Data enrichment & Great UX
CONSThere is no Statistic about Mailing (Opening rate, etc...)
Reason for choosing folk
Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX
Vishal
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
A friend I deserved to meet soon. Its so Simple, yet Effective
Deal Management, Contact Enrichment, Integrations etc
CONSNo mobile app and Mobile Web app will take more time to be as seamless as the desktop and web tools. Some issues with the upgrade payment links. But the team sorted it over emails.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
1 Click Enrichment
Customer service is AWESOME - super fast and helpful. It's a light weight solution with a great price and perfect for a start-up getting its feet under them.
PROSLove how easy it is to use and set up. The 1 click enrichment is awesome and has saved me a lot of time searching for contacts. I also love that I can customize almost any set up I want or need. Starting to plat around with the magic field to help with organization.
CONSNo revert function yet - have deleted a couple of contacts by accident and have to go back to the source to find it. While easy set up is a + it's also a slight draw back bc the folder creation can get out of control.
Thomas
Investment Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Second to none when it comes to CRM
-Constantly improving -Easy to use -Pricing -Integration with gmail
CONS-Contact status not indicated at the company level
James
Broadcast Media, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Storipod - Microblogging Start up
investor contact plug , i like that it was very easy to bulk message investors
CONScapped messaging, it was not clearly stated in the offerings about the capped messaging used case. we saw unlimited where unlimited shouldnt have been
Verna
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2024
Folk Review from NewCampus
It has been great, but it really could be better with more features. I think the beauty of Folk is it's simplicity and not overcomplicating the contact management, but I feel there are crucial features still missing to make it truly the best!
PROSWe appreciated the ease of use of the program. How easy it is to import contacts and segment them.
CONSI feel that there are still a lot of features missing: - Campaign management, using tags and folders [or even archiving completed campaigns] - A better template system for emails - Change log/history - Being able to export notes from contacts on a bulk csv - Deals pipeline for companies instead of contacts
Reasons for switching to folk
Airtable has become too complicated for us.
MIke
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Folk is Amazing
Easy to use and customizable. Low cost
CONSWe would like to be able to see all of our emails.
Reasons for switching to folk
Easier to use and customizable CRM system.
Sean
Entertainment, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
How to deal with Folk
Folk is simple. This is what first drew me to it, and it's what has kept me around. Other CRMs try to do too much, but Folk knows what it needs to be, and it executes it well!
CONSI think if in future updates it automatically moves contacts through a pipeline, as you have to do it manually if you're batch contacting people, it makes it a long process.
Tarik
Fund-Raising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2024
Remila Tarik
Overall, as I started to use in the early stages, there was a lot of improvement and it's very useful for my business
PROSI can manage, track and automate my mails and send them to a group of people with a lot of ease. It saves a lot of time.
CONSSometimes, it's not as fluid as I'd like. Some features have to be amended, like cc'd in mails. In messages, I have to dig in past messages to find messages I've sent . Also, the sequencing works only with certain mail address
Ben
Nanotechnology, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great CRM for Personal or Small Business Use
Easy to use, flexible and a clean UI. Love that it connects to my Google account so can track all communication, and also send emails directly.
CONSNo major issues. Would be nice if it was a bit cheaper, but that seems to be the price of CRMs now.
Lance
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2024
Simple and easy to set up
Relationship based contacts and messaging. Nothing complex.
CONSNot enough reporting and analytics, such as tracking sales pipeline, or interactions.
Charlie
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Love working with Folk
It is a great little CRM for small businesses and associations.
PROSFolk is a great option for a small business or non-profit looking for a "no-frills" CRM at a reason able price. Tools such as sales force are much too complex and expensive considering our needs. I like the way you can upload contacts into Folk. I also appreciate being able to set up emails in Folk and track details about them.
CONSThe user interface takes some time to learn.
Maryam
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2024
Folk is a powerful platform that facilitates efficient time management
Very good to date and I am still learning.
PROSFolk allows me to optimize my time usage by leveraging its integrations and templates. I can efficiently send out multiple emails in a short span. Additionally, the feature that lets me import LinkedIn contacts into the database is a significant time-saver.
CONSIt took a little while to understand the features but there was help available to guide me through the processes.