All Jira Work Management Reviews
1-24 of 24 Reviews
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David
Verified reviewer
Biotechnology, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2023
JIRA - best project management software I have tried
Successfully implemented several enterprise-wide software packages using this tool as the primary point of coordination.
PROSOver the years, I have worked on teams that have utilized many different project management tools. JIRA is the best in my experience for large projects with many team members.I have used JIRA for several large-scale software implementations and found that it was the most effective tool for easily tracking project progress, identifying tasks to be completed, and facilitating group discussions on outstanding issues.
CONSI do wish there was an easier way to prioritize tasks. There are times where I've had to scroll through multiple tasks to determine what needs to be tackled first.
Rishad
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best tool for managing projects
When the number of staff is increasing, we faced challenges to manage staff. Because we don't have a clear idea about who is free. Also the same time, we are forced to work from home because of the pandemic. So we discussed different project management tools and decided to use Jira. That was one of our best decision.
PROSIt is very easy to create tasks from Jira. The task creation option is always visible on top. Also there are multiple project types for different kinds of companies.
CONSIn some areas, it has steep learning curve.
Reasons for switching to Jira Work Management
Not all features are available. Also we were hosting MantisBT on our server.
Catalin
Information Technology and Services, 2-10 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
A product with some space to improve
Interesting tool quite immature in this stage of evolution.
PROSTask management is working very smooth and nice.
CONSReporting and filters needs improvement.
Laxman
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Jira review
It was great able to manage the tasks efficiently of me and my team
PROSStory and Task creation and updating the task is simple and user friendly
CONSFor new users it is not user friendly. No collaboration to interactive with the team members
Amar
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Best Work Collaboration Tool
Jira Work Management is a collaboration tools, by using Jira work management - project tracking and maintaince becomes too easy. - best part i feel wow in calendar view and Timeline view. - Report analysis is the great feature which help user to analyze their project. - Task management , bug tracking , bug reporting, time tracking quite easy.
CONSJira work management is doing great in its area, but sometimes i personally feel that notification got miss if there is any changes or updation in particular ticket.
Sabina
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Tool for task and project management
Positive experience, in project oriented business its very useful tool and I can not imagine to work without anything like this.
PROSIt brings clarity into management of tasks within our team. Since we are project oriented, we need to track time which we spend on certain project, and Jira makes it very easy for us.
CONSNot that intuitive. For someone who came across the software of this type for the first time it can be overwhelming, but it only takes time to learn. Since it works on license basis, it can be time consuming to manage the licenses in quickly changing environment.
Manjunatha
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
Jira software and it's interaction with other tools like Confluence, Crucible/FE, Jama, etc is excelent to build Requirements v/s Development, Test Traceability.
Jira software is very flexible and collaborates well with other tools used in our product management. Helping us to get the overall project management view sprint on sprint at both Scrum team level and project management teams level.
CONSSome tools like XRay, etc are integrated inside Jira software instead of keeping it as separate server and forcing us to buy the add-on tier should match the maximum tier of the licensed JIRA applications on our instance, as Test team size and development team size varies in any organization and simply doubles the number of users in a license cost even though same number of users using both Jira and Xray.
Lizzie
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Jira is a great tool to manage your projects and tasks!
It's been a good experience. It includes all the necessary features for work and project management. It gives you visibility of everything and you can have numerous widgets or dashboards that make your job easier.
PROSTasks assignment are good, mentions or tags on comments and you can edit all of your changes too, in case you missed anything or in case something has changed, then everyone involved in that task will receive a notification about the latest modification.
CONSIt would be great to be able to assign comments.
hasini
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Jira help me every day
I use this tool to manage projects and connect with the project team. I'm really satisfied with this when it comes to project management.
PROSIt is really easy to track projects and its tasks and it specially help me to organize my works. Easy issue tracking, roadmap tracking and reporting are some of the features that I use.
CONSConfiguration part was somewhat difficult for me when I started using this but with the time I was able to handle it.
Natalie
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2019
Jira Does It Again
Its great that everyone from different departments can use the same software.
CONSAt the same time this can sometimes cause confusion on ticket assignment.
Andres
Machinery, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
One of the best tools to manage digital product development
100% RECOMMENDED, It really helped to do my job faster and better
PROSI used it to manage development and testing of emails, banners and website
CONSmaybe a hotsheet part can be added, but it's a very complete tool
Reason for choosing Jira Work Management
BEST REVIEWS, functionalities and integrations
Brian
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2017
Easy software to use for projects, with slight confusion
We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing. I wish there were more labels. Also it can be slow to tag someone if you have many users
PROSEasy to use and connect people together
CONSSlow with tagging people at big companies, Lack of labels on iconogrophy
Karthik
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed March 2017
JIRA for coding
The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.
CONSGithub integration not as friendly as Waffle.io but more powerful application across multiple projects
Jeffrey
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2017
JIRA for Product Management
It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup
CONSWork flow management is difficult to get working and reporting seems a bit archaic. User administration can be complex
Charlie
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed March 2017
Best team management tool
My tool of choice
PROSYou can get started in various forms of issue/team management quickly. Great integration into Confluence for documentation.
CONSAdvanced features can take a while to learn. Licensing can be limiting as it's on a per-user basis.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2023
Truly Amazing Tool for Project Management
The best part about Jira software is it can integrate with many other tools like Gitlab, Google Docs, Slack, etc. Also all the teams in the organization can smoothly manage their tasks efficiently with the help of this tool.
CONSThis tool is a bit complicated for first time users. So, it is time consuming to learn operating the software.
Jason
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2017
Jira for issue tracking and task assignments
It is built the way teams work. Using this to work agile and manage sprints has improved organization and tracking.
CONSInterface require a little learning curve. Organization of what tools are where could be better.
Chiao
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2017
Easy to use - straight forward
I enjoy using jira and all of its integration capabilities.
Marco
Legal Services, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
2
Reviewed October 2023
Flexible but dispersive
Some features such as task management or document cataloging of contents are really useful. As regard as documents, the product's interface allows you to create tree structures where you can track documentation to be written in specific web pages (which can be created as you wish) using a special integrated editor or by attaching a file to the page.
CONSThe search functionality should be improved because it is not always easy to find contents (having the product a free text editor, a content can be written in countless different ways)
Olivier
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed March 2017
Simple product for tickets
Overall pretty good
PROSWe use Jira to handle our bugs and it works pretty well, easy to use and no bugs detected so far. It's ok for our small 25 people team
CONSUI could be more exciting, we're not aware of new features - there is no integration with Slack and reports are really not good and clear enough
Anonymous
10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
"Business friendly and very much suitable for management tool to use."
- It is very much business oriented tool. And it has also unique features for increasing efficiency of business, which does not exist in other tool similar to it.- It provides integration service with many other tools and platform.- Separate section for report generation.
PROS- Jira Work Management is tool which helps us to running any business very smooth.- It helps us by keeping and showing proper track of everything like work process, activity etc.- It also helps in generating reports which shows the actual fact about stage of project.- We can also extract reports in any file format and name.- It gives full access control and also mobile friendly tool.
CONS- Jira Work Management tool is very expensive in market as compared with other similar tool present in the market.- It is not so much scalable.- User Interface can be made user friendly i.e. easy to use and learn.
Joel
Financial Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2017
Not intuitive
This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience
PROSIt's wide spread use
CONSThe UI
Anonymous
5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
Useful for workflow management, but would not consider a "must have"
I like that I can keep track and prioritize my projects and workflow
CONSWould like more functionality with shared tasks and tagging co-owners
Reasons for switching to Jira Work Management
New company offering
Corinna
Hospital & Health Care, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2022
Jira work management
Good usability. Friendly support staff
PROSAble to assign work to others quite easily. Can monitor status and send taks back and forth to collaborate
CONSColor changing so each person could quickly identify their own task