We had implemented Kenyt AI for Chatbot so that 2-way communication can be established with the potential customers. This app is really lite and effective in Lead Generation from various mediums like Whatsapp, Facebook, Instragram etc. We have also run several campaigns on the leads generated in the past.

Till now not found any but I think the user interface of the app can be improved.

It is been more than six months since we have been engaging with Kenyt. It has definitely contributed very much to our business by increasing our funnel. However, the products come with certain glitches that need to be resolved so that the functionality of the bot will be a seamless experience. Also, the UI/UX experience can be made much more interactive.

Kenyt comes with all features that engage with the user. However, I personally like the customization based on our business needs.

The support team can be much more sensible while understanding the product brief from the clients and unexpected glitches

pathetic, no response on chat box not on wahstapp group, i requsted for refund since last 1 month but no response

i did not like services offered when i made payment, when payment was made then tall promises happened but later no support, all features committed was missing, complicated software also

sweet talk before payment and professional prsentaiton

Over all Ok , Need more improvement on webchat bot, whats app chat bot privilege to be given to user to develop own custom flow and support to be improved

Application Dash board , Standard Template Approval Process

Dependency to the Kenyt Team for each request and customisation On own we cant do the flow changes , bot development

Has been a good experience. I deployed it in my previous company and carried it to my new company as well.

Ease of Set up. Pricing Features Customer Service

Should come up with more chat bubble options.

The customer success management has been really reachable and helpful in and overall life cycles starting from deployment of bot to reports generated everything was efficiently automated. Decreasing time hence increasing the business productivity.

Kenya chat bot was customized and deployed on our website, there was and AI assistance for all the services, along with whatsapp has been deployed, hence our customer can have all their queries solved and all the leads recorded so that we can run campaigns on them

Nothing as such to mention, always had a great experience

All in all Kenyt.AI's chatbot solutions and customer support is exceptional.

The chat bots are highly sophisticated which would transform the customer experience.One of the standout feature of Kenyt.AI is its fully automated customer support, that is even the customer support is provided through the bots at anytime. In terms of UI/UX it is very easy to use the chat bots, with just click we can interact with the bot. I also like the seamless integration of the bots with WhatsApp and other social media.In a developer perspective it is very easy to train a bot and deploy the bot in just few clicks without mush effort. Even the developer or admin can customize the chat bot interface.

Kenyt.AI's dashboard is highly sophisticated with all the settings and customizations available, but it can be little tricky of new user from a non technical background to use the dashboard and deploy chat bots.

Over all good experience. Easy to use & all reports sent on mail on time.

Easy to use & issues are resolved immediately. Cost effective

We cannot send bulk whatsapp fro Kenyt. We have to take support of Ghupshup

I really like the easy to use features of kenyt ai products the dashboard is also very informative and helps me in analyzing data very quickly.Their customer support team is helpful and very generous.

The product sometimes faces glitches and bugs but the team fix them very soon so according to me that's the only scope of improvement.

Integration and simplification of leads which gives us only qualified leads

Whatsapp reply back feature which is a must

Good to use

- Product is good and compactable to use

- Noting still not find yet.

Effectiveness, Ease of Use, Sophisticated Technology, Detailed Reporting.

Limited Customization, Complex Dashboard, Potential for Bias and Design Needs Improvement.

Live Chatbot is More Effective in getting Leads

Not Really anything, all the features are good.

With Kenyt chatbot a lot of manual intervention got solved.Chatbot helped in providing the basic project details to the customers which eliminated majority of the junk leads and decreased the call time of the customers.

Kenyt chatbot feature is so useful for both the administrator and the customer.Its easy to use and understand with a very good user interface.Integration was quick and got it delivered within the stipulated time period.

Only a few challenges faced initially in getting platform specific leads into CRM and later got resolved.

Happy with lead management only. Thanks

They have good features for lead management

Need a lot of exposure for operation based customisation for various industries

Great features, user friendly, after hours reports are easily accessed

IT support could be better, understanding of synchronization needs to be done

I have been working with the Kenyt team for the last 2+ years, it is the first assignment to take a call on chatbot, I'm very skeptical about how it works. But the results that we have seen are really good. In terms of services, technical aspects, bot interactions, and mostly the important part is cost-effective. I really recommend it to anyone who wants to try the bot.

The software is really good and the dashboard, reports, analytics selection is very easy to access.

In Siddha We are using Kenyt.ai more than 3 years. We first implemented it in Kolkata and then expanded to Mumbai and Jaipur.Overall product is good and have some amazing customer support team.

Great Product and amazing customer support.

So far we havent came across any short coming from Kenty.ai

we are able to get leads through the bot service.

dashboard provides details of the overall chat. we are able to identify the customer feedback based on the chat.

if the authenticated leads are provided, it will be useful for us. junk leads can be avoided.

We have been using kenyt chat boat services to our website since 2 years, engagement rate is high and we are receiving good quality leads. Kenyt team service is good, they are taking timely feedback from us. satisfied with price and service

Lead capturing speed and sharing the automated emails to customers

Lead quality is poor, capturing invalid data

Their service is good

Real time support, quick resolution, satisified with their service.

Nothing to mention, their products are fabulous

Very good support team. Very transparent and detailed reports.

design of chatbot & whatsapp bot can be improved.

In summary, Kenyt AI Assistant has proven to be an invaluable asset for my project. The combination of seamless lead conversion, friendly chatbot interactions, and a transparent dashboard has significantly enhanced my website's performance. I highly recommend Kenyt to anyone looking for an AI solution that not only drives results but also provides the tools for insightful analysis and continuous improvement.

Kenyt AI Assistant has transformed my website's lead conversion with its impressive WhatsApp chatbot. The friendly and engaging interactions have significantly boosted user satisfaction and, consequently, conversion rates.

The transparency offered by the intuitive dashboard is commendable, providing a clear overview of lead conversations. What sets Kenyt apart is its customizable data charts, allowing me to tailor insights to my specific needs.

The Chatbot is very easy to use and the dashboard is also good. It shows relevant data at a glance and helps us manage a large set of customers easily. The customer support is also good, they are Swift in handling customer queries.

Sometimes the product has glitches, however the customer support team offers quick support at those times. The overall customisation in terms of looks and feel should also be there.

overall its good and helpful

Team supportanalytics toolwhatsapp solution

for every integration cost is involving