Great reports, versatility to create stories, schedule posts to facilitate the daily lives of those who deal with social networks.

Price is affordable even for little business. Support is quick and efficient.

It has been quite good so I do recommend mLabs.

It has many features that are not found in other apps. Like integration with Google and Whatsapp.

I like it a lot and I use it a lot because it is very easy to use and I recommend it to all my friends.

Easy to deploy, easy to use, and the pricing was great for start-ups.

Perfect for anyone who wants to organize social media posting and closely follow the results and metrics of their followers. With detailed and easy-to-read reports.

Tool allows you to organize the posts and allows a complete view of all accounts on the calendar. Its approval processes greatly facilitate the process between manager and manager.

I like it a lot, because it makes daily tasks easier and has everything to improve even more.

MLabs was perfect for our hosted MongoDB requirements. Easy to set up and maintain.

The fact that the interface sometimes failed to respond properly, forcing one to start the post scheduling from scratch - especially when it comes to IG stories.

I disliked the fact that many times I lost all work when trying to set up a post due to the need to make an adjustment and because of that the whole process had to be started over.

Transitioning our existing workflow was seamless, and our engagement has also increased as a result of this software.

I miss more suggestions or tracks to plan and reach this or that business objective.

It organized the management of the clients' media a lot, enabling a better organization and an approval process without bureaucracy.

It is really easy to connect and to post on Facebook, Instagram, LinkedIn, google business, Pinterest and Twitter. It also connects with your site and shows the progress in each of these channels.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

Brazilian Real

mLabs was born connect the micro, small and medium business and help them succeed, through a smart and easy social media management platform.

Schedule posts for Facebook, Instagram, TikTok, LinkedIn and more.

Make your management simpler and smarter with mLabs to plan, create and approve posts, reply messages, and generate unique and unlimited reports. 

It is available for free to boost your social media results.

LongDescription

Multi-Account Management

Automated Publishing

Content Management

Customer Engagement

Reporting/Analytics

Social Marketing

Lead Engagement

Multi-Channel Campaigns

Sentiment Analysis

Campaign Tracking

Multi-Campaign

Digital Asset Management

Social Listening

ROI Tracking

Campaign Planning

Email Marketing

Social Media Monitoring

Multi-Channel Data Collection

Performance Metrics

Channel Management

Data Discovery

Marketing Automation

Social Media Integration

Review Monitoring

Data Visualization

Customer Social Profiles

Brand Guidelines

Dashboard

Post Scheduling

Campaign Management

Marketing Calendar

Calendar Management

Landing Pages/Web Forms

Workflow Management

FAQs/Forum

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

mLabs

Live Online

Videos

US Dollar

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Progress Tracking

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Project Management

Lead Distribution

Pipeline Management

Communication Management

Customer Accounts

Customer Database

Team Assignments

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Activity Management

Churn Management

Content Library

Sales Trend Analysis

eCommerce Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Email Tracking

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Contact Management

Customer Experience Management

Help Desk Management

Sales Approval

XML/RSS

Opportunity Management

Configurable Workflow

Lead Management

Multi-Currency

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Sales Activity Management

Wiki

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

mLabs vs Zoho CRM

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