--- title: "Mobile Text Alerts Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mobile Text Alerts. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mobile Text Alerts is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/mobile-text-alert-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [Mobile Text Alerts](https://www.softwareadvice.com/crm/mobile-text-alert-profile/) / Mobile Text Alerts Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/mobile-text-alert-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/mobile-text-alert-profile/alternatives/) # Mobile Text Alerts User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 86 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 59 reviews (69%) - 4 stars: 19 reviews (22%) - 3 stars: 5 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (3%) ### Most mentioned pros - Aaron is fantastic, always available and ready to help whenever I needed something, and with smooth, reliable platform features plus personal, responsive customer support, it boosted our workflow and even increased our conversion rate by 100% - Mobile text alerts have been great for our sales and marketing team to keep in touch with potential buyers. - I ended switching to a competitor software that offered a better user experience and had better pricing. ### Most mentioned cons - The Mobile Text Alerts do not always send to our guest, especially if they have a poor connection. - It was a frustrating user experience and very expensive for my needs. - They are rude and curt. ## Mobile Text Alerts customer reviews Showing reviews 1-25 of 86 (page 1). ### User Friendly Text Marketing Strategy - Overall rating: 5/5 - Reviewer: Keith D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mobile Text Alerts is the ideal SMS marketing solution for businesses looking to reach their customers at the correct time. With its user-friendly interface, businesses can easily communicate with their customers, employees, and audience when it is meaningful. This platform is perfect for generating sales, announcing notifications, and maximizing engagement in a reasonably priced and efficient way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I found nice was the integrations. They have options such as Salesforce, Facebook, Constant Contact and many more. Another good thing is live support chat feature in case if you experience any trouble during the integration process. We built a nice landing page with the goal of building a subscriber’s list. We can now set up a welcome message to send out to our subscribers. #### Cons I wish they had a file attachment built inside the platform. #### Vendor response Hi Keith, Thank you so much for your kind review! We're glad you've found it useful for engaging with your customers. We would be interested to hear more about your suggestion of a file attachment - you are able to attach files within the platform on your "Send a Message" page, if it helps. Let us know at contact@mobile-text-alerts.com if you have any questions about that or any more details about what you're looking for. Thank you again! Replied August 2023 --- ### Great for places with multiple groups - Overall rating: 5/5 - Reviewer: Leslie F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We got this program to use for our trauma alerts. We have ended up using it for so much more. We regularly communicate with our staff anything of an urgent nature. The program lets you know who has opted out so you know exactly who gets the messages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that we can have multiple groups with different members. People can be in one or many groups. We can message some or all and its super easy. #### Cons When member reply it only goes to one administrator. We have a nursing admin team of 5 and it would be great if all 5 could get the reply's that the members send. #### Reasons for choosing Mobile Text Alerts This program was a better value and met all of our needs. We love it! We are considering going hospital wide for all areas as an urgent messaging system in our Emergency Preparedness plan. I highly recommend this product to any team with multiple members. #### Vendor response Thank you so much for taking the time to submit a review! We appreciate your thoughts and are glad the software has worked well for you, and appreciate the feedback on what could make it better for you. (There are customizations available for a customization fee that would be able to accomplish what you described if you had any interest in that - Feel free to reach out to contact@mobile-text-alerts.com if you have any questions about that.) :) Replied January 2020 --- ### Mobile Test Alerts should be avoided. - Overall rating: 1/5 - Reviewer: William C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I tried talking to them. They are rude and curt. Avoid them. I paid for a years worth of messages but they doled them out to me one month at a time. When I asked to use my remaining credits all at once, they refused. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They have one employee, "Taylor" who is very cordial and tries to be helpful. She has no power however to solve problems. #### Cons They sell you message credits and, one assumes that the credits will count toward a fair value toward each client you message. NOT SO. These credits are like 'airline miles'. If your message are not kept exceedingly short or if you add a pic; they will whack you so hard it will hurt. I strongly recommend avoiding this company. #### Vendor response Hi William, We are sorry to hear your experience wasn't to your satisfaction! We definitely want to provide friendly and helpful support and it sounds like things didn't come across that way. If you reach out to contact@mobile-text-alerts.com we'd love to hear more about your experience and try to make things right for you. As a clarification in case it is helpful, it is standard in the SMS industry to count message credits per 160 characters and to count more credits for images, due to the way that text messages are processed by the carriers (messages more than 160 characters are technically processed as more than 1 message by mobile carriers, and messages with images are processed via MMS which is more costly than regular SMS). It is also standard to have annual subscriptions which provide monthly allotments of messages. But we certainly want to communicate all of that in a way that is clear and cordial. We hope to hear from you soon and to partner with you for the long haul! Replied August 2025 --- ### Coinpot - Overall rating: 5/5 - Reviewer: Alnetter V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered alot I dont spend all day on my phone any more #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of having multiple message 1 click #### Cons its been reliable and it cuts hours off #### Reasons for choosing Mobile Text Alerts Gives me more time to conduct my business development less time writing ads #### Vendor response Hi there, Thanks so much for the nice feedback! Glad you've had a good experience thus far! :) Feel free to let us know if you have any questions - you can reach out via live chat or email contact@mobile-text-alerts.com. Best, Sam Pelton Replied October 2020 --- ### Reliable Platform That Delivers - Overall rating: 5/5 - Reviewer: Victor M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing tool! It’s been extremely helpful, and I’ve already recommended it to several people. The support is top‑notch, the platform works great, and it genuinely improved our results. With a few more discounts, it could go from excellent to unbeatable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aaron is fantastic, always available and ready to help whenever I needed something, and with smooth, reliable platform features plus personal, responsive customer support, it boosted our workflow and even increased our conversion rate by 100% #### Cons Discounts are limited. Could offer more savings options to maximize performance. --- ### Did not meet my needs - Overall rating: 3/5 - Reviewer: Crystal H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this software was not a good fit for my needs. It was a frustrating user experience and very expensive for my needs. I ended switching to a competitor software that offered a better user experience and had better pricing. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked the Dashboard the most with Mobile Text Alerts. It offers a birds eye view of many topics in one space. You can quickly view Engagement, Newsfeed, Used Message Credits, Subscribers, Messaging Speeds, and Recent Messages. #### Cons I did not like the pricing for the software or the user interface for the messenger component, which is the main reason I subscribed to this tool. Also, the subscribers feature is confusing and very time consuming to add users/numbers to the software. My assistant spent a lot of time trying to get it set up the way we needed it to be. #### Reasons for choosing Mobile Text Alerts I actually cancelled my subscription with Mobile Text Alerts and switched to Textmagic. #### Vendor response Hi Crystal, Thanks for your review! Sorry to hear you had a frustrating experience! If you send the words "Capterra Free Months" to contact@mobile-text-alerts.com, we'll apply 2 free months for the hassle + a free coaching call to help work through any difficulties you're experiencing (and to offer coaching on any SMS strategies or tactics you might be able to implement for your business). And we would love to hear more about how your experience could have been better! Thank you for giving us a try and we'd love to continue working together if possible. Replied January 2025 --- ### My church has been using MTA for two years and we are continually adding new features. - Overall rating: 5/5 - Reviewer: Wardell J. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered It a simple and very effective mode of communication. Love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow! #### Cons They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg #### Vendor response Hi Wardell, Thank you for the nice review! We're glad you've had a good experience! :) The character limit for MMS is actually still 1550 - If you're having issues with that or your dashboard isn't reflecting that please let us know at contact@mobile-text-alerts.com and we can look into it for you! Replied August 2018 --- ### Mobile Text Alerts is the perfect text marketing tool for our needs. - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered I have been using Mobile Text Alerts for about a year and the features have continued to grow. It has been a perfect way for us to keep in touch with our customers without having to depend on the reach of our social media accounts, which waxes and wanes with each algorithm update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value, ease of use, and the features that make it perfect for a direct network sales business. #### Cons I really don't have any complaints. I think it does what it is intended to do very effectively and efficiently. #### Vendor response Hi David, Thank you for the kind review! We hope you continue to find great success! :) Best, Mobile Text Alerts, LLC Replied October 2018 --- ### Mobile Text alerts is great for text marketing - Overall rating: 5/5 - Reviewer: Todd F. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We're very satisfied #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Free trial let's you truly test drive the product #### Cons messages can't be too long or they will count as 2 messages #### Reasons for choosing Mobile Text Alerts magazine article and customer service call sealed the deal #### Vendor response Thank you so much for your review and feedback of the free test account! We appreciate your thoughts and feedback and are glad you've had an overall positive experience (even in light of the 160 character SMS limit). Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.) Replied January 2020 --- ### Group Texting App Above. Others - Overall rating: 4/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros great intergrations easy to setup use multifunctional #### Cons pricing ability have more database info #### Reasons for switching to Mobile Text Alerts by far better accords board #### Vendor response Hi Scott, Thank you so much for your review and for the high rating and comments! If you want to discuss pricing and the ability to have more database info you're welcome to chat with us to see if we can work something out, just let us know! :) Best, Mobile Text Alerts, LLC Replied April 2020 --- ### Been using for a couple years now - Overall rating: 4/5 - Reviewer: Camille M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This helped me give my customers an immediate message that I know they'll see faster than an email (if they even check their email). It helped me connect with them and offer deals to help me generate income quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is for people to opt in and how fast I can send a text alert out. #### Cons I can't really think of anything specific. #### Reasons for choosing Mobile Text Alerts It was more reliable and delivered the texts better #### Reasons for switching to Mobile Text Alerts The other service didn't let me download my subscriber info and seemed to cost more. #### Vendor response Hi Camille, Thank you so much for your nice feedback!! We're glad to hear you've had success with your text alert system :) We appreciate you taking the time to share your thoughts! If there was anything you needed on our end don't hesitate to reach out - Let us know if there was anything you needed from us to make your experience a 5 out of 5 :) (contact@mobile-text-alerts.com) Replied January 2020 --- ### Great Business Tool - Overall rating: 5/5 - Reviewer: WANDA M. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great to be able to reach the majority of my customers with one text message. Saves so much time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like the fact that you can reach so many people at one time. Because the fact is that 9 times out of 10 people will check they text messages before they read an email. Also, I love the fact that any unused messages just roll over into the next month. #### Cons I just wish I could type more in my message before it runs over into the next page. #### Reasons for choosing Mobile Text Alerts because I saw the success that one of my Paparazzi Sister was having with her business by using this tool. #### Vendor response Hi Wanda, Thank you so much for your nice feedback! :) Glad to hear you've had a good experience overall! As far as being able to type more in your message, there is the option to send your message as an MMS which allows you to include an image in your message and have up to 1550 characters, if that helps. (You can select that option when sending a message if you would like but note that it does count as 3 messages per recipient toward your messaging counts instead of 1.) Feel free to let us know if you have any questions or need anything on our end! :) Replied February 2020 --- ### Love Mobile Text Alerts - Overall rating: 4/5 - Reviewer: Missy S. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts #### Cons The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice #### Vendor response Hi Missy, Thank you for your feedback! Glad to hear you've had an overall good experience. If you have any issues with messages/links feel free to reach out to contact@mobile-text-alerts.com and we can try to help troubleshoot! Replied November 2018 --- ### Excellent - Overall rating: 5/5 - Reviewer: Kimberly H. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to integrated our social media is exactly what we need. #### Cons Not being able to fully understand when you are approaching your limit on usage. #### Vendor response Thank you so much for taking the time to leave a review and for your feedback! On your main Dashboard page it will show you a graph of how many messages you've sent in the month and how many messages you have remaining, if that helps! Feel free to let us know if you ever have any questions. You're welcome to reach out via email to contact@mobile-text-alerts.com. Replied January 2020 --- ### Good App - Overall rating: 5/5 - Reviewer: Joy C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great way to communicate with our parents for the day care and staff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to navigate and has several good features that make it user friendly. #### Cons Some of the features could be streamlined. For example, when add a subscriber and it saves it should populate a new blank screen to add the next one. The mobile app isn't as easy to use. #### Vendor response Thank you so much for your review and feedback! Glad to hear you you've had an overall positive experience. :) Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.) Replied January 2020 --- ### Phenomenal - Overall rating: 5/5 - Reviewer: Heather W. - Industry: Automotive - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We absolutely love this mobile text alerts. Not only does it reach hundreds on people to alert them what we feature for the week but it gives them the ability to click on the link that we attach to preview our lists. Very happy with this service and highly recommend it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very Very easy to work with, if i ever have any questions they are quick to respond with a solution. #### Cons Sometimes something goes a tad bit wrong but its always a easy fix. #### Vendor response Hi Heather, Thank you so much for the nice review! :) We appreciate your feedback and are thankful for your business! Replied October 2018 --- ### Works great! - Overall rating: 5/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have really enjoyed using Mobile Text Alerts. I think that the price is amazing for the service that we receive. We use it at least once a week. #### Cons I wish that the software would send us an email when we receive a text reply. I know this option is available if you have a higher cost service though. #### Vendor response Thank you for the feedback, Jennifer! :) We appreciate you taking the time to give us a review! Replied February 2018 --- ### My first time using this company. I will allow you to know later what I think of them. So far. So g - Overall rating: 5/5 - Reviewer: Diane W. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I don't have to announce my own business or my friends business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features I like best is that it is so easy to join. So far I love the ease of using the software and getting my friends to become a part.of the team. I'm looking forward to using the company's advice for my company. #### Cons I am new to this and I am just trying to get in there. But, so far you seem to be awesome. I #### Vendor response Hi Diane, Thank you so much for your nice feedback! Let us know if you have any questions. :) Best, Mobile Text Alerts Replied February 2021 --- ### I LOVE IT! Mobile Text Alerts has helped us so much. - Overall rating: 5/5 - Reviewer: Andrea H. - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so easy to use. They help me right away when I have questions. I have a team of over 1500 ladies, and through this system I am able to communicate and update my team through alerts. I am also in love with the personalize tab! I am able to use their First name when personally congratulating them on hitting a milestone! is amazing! So much time saver, and my sales through customers have rise! I am also able to personalize the language! I have Spanish and English team members and customers. I absolutely LOVE the Unlimited text messages! #### Vendor response Hi Andrea, thanks for the kind words! Please let us know if we can ever help with anything Replied June 2017 --- ### Love mobile text alerts! - Overall rating: 5/5 - Reviewer: Leigh W. - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is great and it’s easy to use! #### Cons The interface is kinda boring. But still useful! #### Vendor response Hi Leigh, Thank you for the nice feedback! :) We're glad you've had a good experience thus far. Let us know if there was anything else we could do to improve things on our end! Replied November 2018 --- ### Pretty good - Overall rating: 4/5 - Reviewer: Kayla M. - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We like it but are considering canceling because the price is so high. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros The software is fairly easy to use and seems to work efficiently. #### Cons The cost is far too much and there shouldn't be an extra charge for a keyword. --- ### I love Mobile text alerts to help support my Lularoe business. - Overall rating: 5/5 - Reviewer: Kelly B. - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered I like being able to notify customers when I go live or have a sale. Definitely helps fill the gap from missed FB notifications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out. #### Cons This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can. #### Vendor response Hi Kelly, thanks for the kind words! Replied December 2017 --- ### NOT GOOD - Overall rating: 1/5 - Reviewer: Eldon S. - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered nothing #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far. #### Cons Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program #### Vendor response Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of? Replied October 2017 --- ### needed something like this to communicate with employees and customers - Overall rating: 4/5 - Reviewer: Linda B. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Communication with customers and employees quickly. Also enjoy reminders I'm able to send out! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next. #### Cons not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't? --- ### texts - Overall rating: 5/5 - Reviewer: kastle s. - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great and if i ever have problems its fixed quickly and im always able to get someone on the phone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros that im able to get a plan based on subscribers not by amount of texts i send #### Cons dont really have any dislikes i really like the app ## More reviews [Next reviews](https://www.softwareadvice.com/crm/mobile-text-alert-profile/reviews/?page=2) --- Mobile Text Alerts Reviews, Pros and Cons - 2026 Software Advice