--- title: "SalesOutlook CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SalesOutlook CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SalesOutlook CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/salesoutlook-crm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [SalesOutlook CRM](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/) / SalesOutlook CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/alternatives/) # SalesOutlook CRM User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 71 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 35 reviews (49%) - 4 stars: 26 reviews (37%) - 3 stars: 6 reviews (8%) - 2 stars: 3 reviews (4%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It's built with good Security and is excellent with Sales Reporting tool and keeping Sales Management in order and also has good Email Marketing tools. - It improves customer satisfaction, communication, retention, sales, and marketing by using personalization and data insights. - I especially like the fact that you can organize folders to keep mointor on the company’s and customer that is used for your sales for the organization. ### Most mentioned cons - Automation isn’t very rich: Simple workflows and reminders are fine, but advanced, branching automations, multi-step cadence builders, and lead/candidate scoring are limited without add-ons. - The interface could use a refresh—it feels a bit dated compared to newer CRMs. - Some customization and modern CRM features felt missing compared to bigger competitors. ## SalesOutlook CRM customer reviews Showing reviews 1-25 of 71 (page 1). ### OUTLOOK CRM WITH SALES - Overall rating: 5/5 - Reviewer: Patrice C. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience using this platform is that it keeps me organized with my emails, and contacts, tasks, sales deals. I especially like the fact that you can organize folders to keep mointor on the company’s and customer that is used for your sales for the organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Sales Outlook is great for your business communication tool for the beginning of the day and the end of the day. It has so many advanced features to keep you organized. For example, calendar, and being able to mointor your sales performance for the business that you are prospecting for. Your able to track customers data and forecast activity throughout the day, weekly and monthly. This great added feature because this will lead to improved sales and activity and happy customers. The Sales outlook allows you to track sales productivity on a day to day basis.Great tool to use #### Cons What I like least is that needs to be more automation features but overtime I am sure it will improve generally. --- ### Seamless CRM Integration Within Outlook - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SalesOutlook CRM has been positive. It’s a cost-effective solution that works seamlessly with Outlook, making it easy to learn and adopt. I found it especially useful for sales management, reporting, and email marketing, since everything is connected in one place. While it may lack some of the advanced customization and modern UI of larger CRMs, it delivers reliable performance, strong security, and solid value for small to mid-sized teams that rely heavily on Outlook. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked how SalesOutlook CRM combines Outlook with CRM features in a simple, cost-effective way. From a value for money perspective, it’s affordable compared to many other CRMs while still offering solid functionality.In terms of security, integration with Outlook and Exchange provides enterprise-level data protection #### Cons What I liked least about SalesOutlook CRM is that because it is so tightly tied to Outlook, it can feel limiting if your team uses other email platforms or tools. #### Reasons for switching to SalesOutlook CRM I made the switch because I wanted a CRM that worked directly within Outlook, eliminating the need to constantly switch between multiple platforms. SalesOutlook CRM offered a simpler learning curve, better value for money, and strong email marketing and sales tracking features compared to my previous tool. It gave me a more streamlined workflow and improved overall productivity. --- ### SalesOutlook - Overall rating: 3/5 - Reviewer: Mariah L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As far as my overall experience with salesoutlook CRM was pretty enjoyable it was easy to use and navigate. Great for employees #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I thought that the software or website itself was smooth. It seemed easy to navigate without glitches. #### Cons I think that there was a lot of information squeezed together and could have been spread out a little more. --- ### daily user - Overall rating: 5/5 - Reviewer: Brandon F. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered SalesOutlook CRM has boosted our team's productivity and client engagement. It's reliable, easy to use, and perfect for Outlook-centric workflows. Just wish the mobile app was more robust. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SalesOutlook CRM streamlined our entire sales process. The Outlook integration is seamless, making it easy to track emails, schedule follow-ups, and manage contacts without switching platforms. Reporting tools are intuitive and customizable. #### Cons The interface could use a refresh—it feels a bit dated compared to newer CRMs. Limited customization for reports. #### Reasons for switching to SalesOutlook CRM Salesforce Sales Cloud Why switch: Offers advanced customization, AI-powered insights, and a vast ecosystem of integrations. Ideal for scaling businesses that need deep analytics and automation. --- ### Outlook-Friendly CRM That Keeps Things Simple - Overall rating: 4/5 - Reviewer: Cindy H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sales Outlook CRM is easy to use, especially if you already work in Outlook. Setup is quick, and it’s simple to turn emails and meetings into contacts, companies, and deals. The pipeline view is clear, search is fast, and basic reports are enough for weekly check-ins. It’s not great for heavy customization or complex automations, and integrations outside the Microsoft world can be limited. Mobile works but isn’t amazing. Overall, it’s a solid, no-frills CRM for teams that live in their inbox and want something straightforward without a long setup or training. Overall easy on the learning curve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros As a job recruiter what I like best is not having to switch in Outlook: Being able to turn any email or meeting into a tracked candidate or client record without leaving the inbox is the biggest win. It feels like a natural extension of Outlook rather than “another tool.” #### Cons Mobile use, automation and reporting need improvement. Mobile experience is just okay: You can do essentials on the go, but heavy recruiters who live on mobile may find it cramped or slower than best-in-class mobile apps. Automation isn’t very rich: Simple workflows and reminders are fine, but advanced, branching automations, multi-step cadence builders, and lead/candidate scoring are limited without add-ons. Reporting and analytics are basic: Good for pipeline snapshots, but not for advanced forecasting, cohort analysis, or custom dashboards without exporting to Excel/Power BI. --- ### If you use Outlook, its great! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered SalesOutlook CRM worked well for our team that lives in Outlook and wanted CRM features without a full reset. If you’re already Outlook‑centric it’s a smart fit; if you need advanced CRM features you might outgrow it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked how it sits right inside Outlook so our team didn’t have to switch apps and all our emails, contacts and tasks felt connected. The reporting and pipeline tracking got us more visibility without a lot of extra training. #### Cons I didn’t like that the interface felt a little outdated and the mobile experience wasn’t as smooth as desktop. Some customization and modern CRM features felt missing compared to bigger competitors. --- ### SalesOutlook CRM a great tool for people using Outlook. - Overall rating: 4/5 - Reviewer: Mark B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SalesOutlook CRM seems like a good Value for Money and if you are accustomed to using Outlook email the Learning Curve is not too difficult to set up and use. It's built with good Security and is excellent with Sales Reporting tool and keeping Sales Management in order and also has good Email Marketing tools. #### Cons * Limited customization: Not suitable for businesses with complex or highly customized sales processes. * Fewer integrations: Integrations are mostly limited to the Microsoft environment, which can be a drawback for companies using other systems. * Less robust mobile app: The mobile experience is generally functional but less powerful than dedicated mobile apps from competitors. * Basic reporting: While sufficient for weekly check-ins, the reporting capabilities are not as advanced as those of larger competitors. --- ### Evaluation and Effectiveness of CRM Software [Specify the Name]. - Overall rating: 5/5 - Reviewer: Mohammad Pervaiz A. - Verified reviewer: Yes - Industry: Animation - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A holistic, data-driven approach to building and maintaining relationships with customers by personalizing interactions. Helps businesses and manage all interactions and data related to customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It improves customer satisfaction, communication, retention, sales, and marketing by using personalization and data insights. #### Cons Its acceleration reduces the image quality, typically sacrificing some temporal and spatial resolution. --- ### A highly functional must have for your team - Overall rating: 5/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It integrates well with other programs increasing its usefulness and efficiency so that you can feel committed to using it on a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple learning curve gets you up and running quickly and the results are so helpful in managing your prospects #### Cons That we did not start using it soon enough. It is a cost effective program and we assumed early on that it would be expensive like Salesforce. #### Vendor response Thanks Mark! SalesOutlook is very affordable compared to other solutions. We feel other solution charge way too much and stair step you into an even higher price. We have a one price for all solution depending on if you want to pay monthly or want an additional discount for an annual subscription. Replied July 2026 --- ### Streamlined CRM with Great Organization Tools - Overall rating: 5/5 - Reviewer: Kennedy T. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sales Outlook CRM helped me stay organized and keep client communication consistent. It’s a dependable solution for teams that rely heavily on Outlook and want their CRM tightly integrated. With a few UI and automation updates, it could be even more competitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Sales Outlook CRM keeps everything in one place — emails, contacts, tasks, and deals — so I never lose track of customer interactions. I liked how it integrates smoothly with Outlook, making it feel like a natural extension of my daily workflow. The search and categorization tools made it easy to find exactly what I needed.especially useful for staying on top of deals. #### Cons The interface could use a modern refresh, and a few automation features felt a little basic compared to newer CRMs. --- ### Take a Look at SalesOutlook - Overall rating: 4/5 - Reviewer: Leigh G. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered SalesOutlook CRM was great for reports, links to shared documents and keeping track of emails. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I like best about SalesOutlook CRM is that it keeps track of all the leads. #### Cons What I liked least about SalesOutlook CRM is that the site is very busy and a bit hard to navigate. --- ### It works the way our brains work! - Overall rating: 4.5/5 - Reviewer: Mary E. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for less than 6 months - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros We have been using SalesOutlook only for a short time in our business. We decided on SalesOutlook for two main reasons: 1) It is integrated with the Outlook email client which we already use, and 2) It appeared to be intuitive, i.e. it works like the way our brains work … well some of us anyway. The main problems with any CRM software are to do with inputting accounts, contacts, sales opportunities etc. from a previous CRM. However, this is more due to the way the previous CRM dealt with data rather than SalesOutlook. I have to say, though, that SalesOutlook was quicker than our last CRM at inputting our data. We got the Quickbooks integration module. We already used Quickbooks but we thought it would make life easier to be able to use it in SalesOutlook rather than have to go into Quickbooks separately. For this to work there has to be a dedicated computer that would switch on at a given time to download the last days invoices from Quickbooks. This is usually the administrator’s computer. However, because we have to leave it on all the time we decided to use a netbook, which seems crazy I know but it works fine. There will be more challenges as time goes on but as we come across them it makes us more familiar with the process. Each company requires a different way of working with a CRM so there will be changes and updates. That was the same with our previous CRM. Set up is part and parcel of any CRM and it takes time and SalesOutlook is no exception. The technical support team work hard to help you through the process and solve problems. The only fly in the ointment is the training. The time allotted to it isn’t enough. We learned a lot through trial and error, and maybe that’s the better way to learn anyway. Overall, for our business, it works great. I would say to ask me again in 6 months, but when asked if they’d rather go back to the old one, I get a resounding “No!” #### Cons If I had to choose something to dislike it would be the time to set it all up. However, the set up time is the same for most CRMs so it isn't really a salesoutlook problem alone. Training needs more time, but as I said in the full review we learned more from trial and error. --- ### Full integration with MicroSoft Outlook is valualble, but can be offset by the challenges of working as a MicroSoft partner. - Overall rating: 5/5 - Reviewer: Matthew M. - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered I think the overall value is good because we are a dedicated Microsoft Outlook office. I would like to see SalesOutlook lower the cost for the integrated email components and modules so we can do basic email services without much more cost and less learning. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The full, seemless integration into our corporate desktop and office applications is exceptional, and saves us time. #### Cons Lack of full functionality for customized and complete forms in the mobile app are a weakness, and Microsoft itself causes various upgrade problems that get in our way. The system needs some stronger "self-programming" or development tools for customization. --- ### Needed! And Useful. - Overall rating: 5/5 - Reviewer: Ingrid I. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, the system lets you realize it's used since each tab is self-explanatory. The interface is simple. --- ### An invaluable sales tool - Overall rating: 4/5 - Reviewer: Adam B. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Easy to use, with each tab labeled simply and clearly. It is so easy to reach many customers at once and has really helped free up some of our marketing/sales time. #### Cons I do not like how you have to manually enter contacts. There should be a feature to import a list or an easier way to get lists in there. #### Vendor response Adam, We have multiple ways to import contacts. You can use our Outlook contact import routine or our import spreadsheet. We also have an advanced import for bringing in data from other sources such as accounting or other CRM's. Please contact us and we can help you with the import. Thanks, Sales Team Replied August 2021 --- ### Outlook CRM - Overall rating: 5/5 - Reviewer: Rebecca B. - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is a very user friendly product. I like the features it has and it connects well with my other programs. #### Cons I have not really found any cons, this has worked well in my daily routine and I greatly value it, along with the rest of my team. --- ### Buyer Beware!!! - Overall rating: 1/5 - Reviewer: Jennifer B. - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered Customer service is rude and slow to answer. This program requires LOTS of training to use to it's full potential. It's not worth the huge amount of training time. There are no online videos or quick how-to guides. DO NOT buy this product! The company is NOT honest. You are required to have an Office 365 account prior to set up. If you don't have one they will make you one and never tell you. It is a security threat. No interaction with this company since our purchase has built any kind of trust. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 #### Vendor response Jennifer, As we discussed, SalesOutlook requires an Exchange server to operate. We are sorry you misunderstood this. We setup an account for you on Office 365 at no cost to you. Office 365 is not a security threat and we are glad we were able to resolve your concerns. Thank you, SalesOutlook Support Team Replied October 2016 --- ### Great - Overall rating: 4/5 - Reviewer: Daniel B. - Industry: Banking - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use with convenient software and customer friendly features that allow me to know right away what to do. #### Cons the cost of the product can be relevant to other products out there that provide similar service for a fraction like base #### Vendor response Daniel, Base may appear to have a lower monthly fee but they charge extra for storage and you end of paying more in the long run. SalesOutlook gives you 50GB while other CRM's start you out with 1GB and charge more going forward. Thanks, Sales Team Replied August 2021 --- ### Dalcor Real Estate - Overall rating: 4/5 - Reviewer: Anthony D. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very useful and well organized. The contacts information enabled me to contact my clients and helped. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The ease to put my contacts in and get organized. #### Cons The cost and the start up time to load in additional information like Birthday's. --- ### tech review - Overall rating: 3/5 - Reviewer: lori p. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. good experience with your product, thank you for asking me for a review of your product so I can get a gift #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 --- ### My Review - by Dulcie - Overall rating: 4/5 - Reviewer: Dulcie J. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3.5/5 - Functionality: 4.5/5 #### Pros It makes the work flow smoother than many of the other options available. #### Cons There could always be more user support from the vendor. A higher level of attention, so to speak. --- ### It's OK waiting for another option - Overall rating: 2/5 - Reviewer: David G. - Industry: Telecommunications - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 1.5/5 - Functionality: 2/5 #### Pros It works for us right now and we will start shopping around next year. #### Cons Need more options since we are a sales company in the communications sector. --- ### So far I am loving your SalesOutlook program. By far the best I have seen. Nicely integrated! Simple! Powerful! Fast! - Overall rating: 5/5 - Reviewer: Tim M. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Nicely integrated! Simple! Powerful! Fast! The Systems Engineer that helped with our implementation is super knowledgeable and I like knowing I have support. #### Cons No issues with the implementation so far. We are still customizing the fields, pick list values and Crystal Reports. --- ### Use of SalesOutlook - Overall rating: 5/5 - Reviewer: Cheryl B. - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered As I work with it, I am starting to appreciate the potential. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros 1) User Friendly; 2) easy to address information generated in opportunities; 3) contact information is very valuable #### Cons It is sometimes hard to create appropriate summary reports, especially actions of account managers. --- ### Familiar interface and easy to use CRM - Overall rating: 5/5 - Reviewer: Anthony C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10 experience using SalesOutlook CRM, would highly recommend. Nothing beats a streamlined solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How familiar it feels from using outlook for so long. It’s great not having to learn an entirely new system. #### Cons A CRM built directly into Outlook? What bad can I really say? No complaints from me, this have been a fantastic CRM to use ## More reviews [Next reviews](https://www.softwareadvice.com/crm/salesoutlook-crm-profile/reviews/?page=2) --- SalesOutlook CRM Reviews, Pros and Cons - 2026 Software Advice