All SimplyPayMe Reviews
1-25 of 39 Reviews
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Kalina
Verified reviewer
Primary/Secondary Education, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Simply PayMe Review
Overall, I've had the best experience using Simply PayMe. I'm solving payment processing problems by using a great app that works great for my clients and myself.
PROSThe best features that are most useful are in person payments, credit / debit card processing, invoicing, and the use of Mobility. Being able to use this while you are away from your place of business or home right on your smartphone provides an abundance of relief and makes it a lot easier to view any payments being processed or have been.
CONSThe only thing I would like to see is better alert and notifications being up today for any account activity going on. Other than that it has worked great so far.
Stephen
Information Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Simply pay me is simply splendid
I loved it personally and I will refer to some of my friends
PROSI love the east of use and the just overall user friendly interface
CONSSome of the speed of the transactions were a little bit slow but overall it was decent
Reasons for switching to SimplyPayMe
Simply pay me just simply had better interface
Patrick
Alternative Medicine, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
Great until it breaks down
Absolutely awful, so not recommended, avoid at all costs. Plenty of other options which actually work.
PROSThis was an easy to use product until it stopped working, when that asked for a subscription which I paid, it has not worked since. Customer support was useless. Cancellation was the obvious choice.
CONSGreat until it stopped working then the nightmare began. In spite of repeated reporting the fault I was ignored, given plenty of false promises but no action.
Vendor Response
Hi Patrick, we're sorry to hear that your experience with the platform had been negative after such a positive start. Our customer support team are intent on supporting you. I've alerted them directly about your query, if you could follow up with support@simplypayme.com we will investigate further. Thank you for your patience and understanding.
Replied September 2022
Robert
Wireless, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Fast secure easy to use
extremely happy
PROSpaid daily easy to understand and navigate
CONSshould have been around longer make business run smoother
Reason for choosing SimplyPayMe
gave it a try on a whim
Sterling
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Satisfied Business Owner
Great!
PROSThe entire system would be an total upgrade coming from past software
CONSI would like to see some fun animation during option selection and processing
Reasons for switching to SimplyPayMe
Complications from other company processing
Alisha
Package/Freight Delivery, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
No complaints from me
It’s a straight forward process with no issue’s. I need a fast and safe option for my customers that works 24/7 and this provides that service 100%
CONSSlow integration at first but successful
Vendor Response
Thank you for your feedback Alisha! We are happy to hear that you've had no issues and after a slower start that you're up and running 100% :)
Replied August 2022
Christopher
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Owner
GH to be available on Saturday to the end of 3 and the kids and the kids and the girls are you guys
PROSEverything works out for me to 3 the phone with the equipment is
CONSIt's still available for the building is still in the morning and I have to do a
Aaron
Verified reviewer
Financial Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Simply pay me it's better than square stripe and any other if it's competitors
Invoice management would have to be critical because I use invoices spot regularly and I have a lot of trouble out of the other apps that he's honestly
PROSHopefully the east because all the other apps are extremely difficult to use
CONSThe fact that I didn't know it was out there ready for me to just come and snatch it up
Reasons for switching to SimplyPayMe
Invoice management would have to be critical because I use invoices spot regularly and I have a lot of trouble out of the other apps that he's honestly
Jeffrey
Commercial Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
A true Easy billing solution
A much better and easier Billing software then others on the market.
PROSVery easy to use not loaded with bunches of extras to confuse the user.
CONSSome of the writing could be bigger and how to could be a little more straight forward.
Reasons for switching to SimplyPayMe
Wasn't so complicated.
Michael
Entertainment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
micky
everthng isbgreat run how itbsud great overall
CONSim not sure as it all works great tp be fsir
Vendor Response
Thanks Michael. We are glad that the app is working great. Your feedback is appreciated.
Replied August 2022
Karen
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent and easy to use
Excellent
PROSQuick and easy to use Not complicated
CONSSometimes Doesn’t read the card dependant on which card is being used
Vendor Response
Thank you for your review Karen! We really value the feedback. We're glad you're enjoying the application and find it quick and easy to use :)
Replied August 2022
Tyler
Construction, 1 employee
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Simply the Best!!!
This had best interface and user-friendly
CONSCons that I cane across for this product were not found
Reason for choosing SimplyPayMe
There was no comparison
Reasons for switching to SimplyPayMe
Better service and easyier interface
Anthony
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Perfect for new entrepreneur endeavors
I will continue to be using these services
PROSThe ease of use and functionality perfect.
CONSPayment transfer delay the first time was a bit but after it went smoothly...
Reason for choosing SimplyPayMe
Functionality
Vendor Response
We really appreciate the feedback Anthony! Hope you continue to have an excellent experience with our platform.
Replied August 2022
Kathryn
Retail, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2022
Mixed feelings
It was fast to set up and easy to use after my payment terminal broke at a show
CONSIt took for too long to access my money. Other products are much faster
Reasons for switching to SimplyPayMe
My terminal broke
Maisy
Entertainment, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Awesome free software for taking payments
It was free and was easy to setup and allowed me to take card payments
CONSThe lack of support for contactless.....
Reason for choosing SimplyPayMe
Free app and allowed card numbers
Shelley
Legal Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2022
Great App for accepting payments on the go!
My overall experience has far exceeded my expectations. Very easy from set up to application took minutes.
PROSI absolutely love how easy it was to get set up and start taking payments. Seamless....
CONSThe only thing that would make the app better is if it could drive me to meet my clients.
Christy
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
love
one of the easiest platforms to use it's simple
CONSnothing to complain about I love everything
Vendor Response
Thank you very much for the overwhelmingly positive feedback Christy. We hope you continue to have a wonderful experience with our platform :)
Replied August 2022
Chris
Financial Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Wonderful
Taking payment @ the point of sale is such an advantage, particularly when you consider cash flow of a small sole trader, such as myself
PROSAll features of Simply Pay Me integrate nicely into my working business model
CONSCard payments take a little too long to process
Jose
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
Too slow on payouts
Not great other faster options should be considered before this system
PROSEasy to take payment fast and simple easy user face
CONSTook way too long to get payout needed to speed this up immediately
Reason for choosing SimplyPayMe
Didnt
Clara
Arts and Crafts, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Best eco product
Easy to use, means I don’t lose sales and customer service answers promptly.
PROSAbsolutely love that you don’t have an external machine. Much better than single owner machines by other companies. Love that there are options for ways to take payments
CONSSometimes a little slow and sometimes doesn’t read the card
Reason for choosing SimplyPayMe
Not having an external machine and the payment fee.
Andy
Professional Training & Coaching, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Unrivalled payment acceptance for small business entreprenuers
Very easy to deal with
PROSEase of set and use, no card reader needed. Up and running very quickly.
CONSI have every thing I need to get paid through this software
Vicktor Krysthoph
Verified reviewer
Consumer Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Got to try
I like how easy it is to work with. It's user friendly.
CONSHad a lot of things that were not related to what i used.
Robin
Computer Hardware, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great for small businesses
Easy to sign up to and use, once you got used to it. Makes take payment by card over the phone straightforward
CONSThey don't tell you you need to have a Stripe account
Vendor Response
Thanks for your feedback Robin! We take all positive and constructive feedback on board and hope you continue to have an amazing experience with the platform.
Replied August 2022
Dylan
Hospital & Health Care, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2022
Hit and miss. Just a bit vague on fees
Not very frequent, not very useful as a sole independent self employed casual worker who already charges pennies for my work to help people right against paying ridiculous fees some cowboys charge. So this app would be better suited for a CEO to run his accounts through paying his accountant. But again maybe I haven't used it enough yet. This is the opinion of a casual odd jobs worker.
PROSMobile contactless payment device seemed appealing.
CONSThe surprise fees that were all in small print until you're about to charge them.
Danyelle
Consumer Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The real boss
I love all the software and customer service is exceptional and fast and efficient
CONSNa I don't have too many things I do not like
Vendor Response
Thanks Danyelle! We are happy to hear that you are loving the software and we appreciate your comments on the customer service :)
Replied August 2022