--- title: "STAAH Channel Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of STAAH Channel Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if STAAH Channel Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/staah-channel-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Hotel Channel Management Software](https://www.softwareadvice.com/hotel-channel-management/) / [STAAH Channel Manager](https://www.softwareadvice.com/crm/staah-channel-manager-profile/) / STAAH Channel Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/staah-channel-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/staah-channel-manager-profile/alternatives/) # STAAH Channel Manager User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 247 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 181 reviews (73%) - 4 stars: 56 reviews (23%) - 3 stars: 6 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (2%) ### Most mentioned pros - This channel manager has all the basic features needed to make daily revenue management a lot easier. - The ease of use and real-time update of pricing and room allocations are a plus. - Overall I am very happy with Staah and can definitely recommend the tool, especially for hotels who are looking to make managing OTA rates as easy as possible. ### Most mentioned cons - System has horrible limitations such as it doesnt allow guests to change dates and we are forced to cancel the booking and put in a new one everytime a guest requests change on dates. - Its really concerning that they put such a poor product out there and market it as a full solution which is very far from being. ## STAAH Channel Manager customer reviews Showing reviews 1-25 of 247 (page 1). ### Best All In One! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We recently helped a 20year old Inn go digital with Staah and it was perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its everything you may need to manage an Inn. #### Cons The InstantSites have many glitches at times. #### Vendor response Thanks for the awesome feedback. We will pass on your inputs about the Instantsite Websites to the tech team. Cheers. Replied April 2019 --- ### Excellent Staff - Overall rating: 4/5 - Reviewer: Alex Y. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered Staff Experience: Jamie has show her enthusiasm & professionalism in booking engine & marketing strategies, she was expertise on IT knowledge such as communication tools, HTML coding & etc. She also a good tutor & take initiative to follow up client regularly. I have learned a lot valuable knowledge, it is good to know & discover the latest market trend from her. She has success show STAAH is a part of valuable & trustworthy of channel manager Group Admin Login experience: 1) Home page -Profile icon doesn't show logout annotation while others page such as properties & group stats was appear. 2) Settings - It kinda weird if home are insert to selective section, display setting not sure what can do for it. Also it doesn't have change password function. 3) Category merging - Search property & properties category merge it together if possible, search property are very useful but if it can display all properties at the first then sort out, it will be more convenient for us to manage properties. 4) Properties category - Properties overview looks good, but appreciate if can add a button which is login to specific property admin page instead of click the properties to login would be more perfect. Admin Page Experience: 1) Simplify the words more efficient for us to navigate the right category, such as instant - Channel Manager, Convertdirect - Hotel Website. As you know, Our staff knowledge & reading language are limited & prefer make it ease/simple for them to navigate the right category. 2) Channel Email Format - I would like to request if the voucher that sent to us are breakdown the commission that charge by Online Travel Agent so it easy for my account department to monitoring. 3) Event Calendar - Add Insert the date range to the calendar instead of click 1 by 1 to the date, we do have promotion if such as chinese new year promotion, we would like to remark say whole week, however we have no choice click 1 by 1 to the date. Imagine if the promotion long running for 1 month, hence we have to click 31 times to set the event flag. 4) Inventory grid - I have try copy across, it works well but it just can begin from the current date, unless bulk update from the date range you desired. Copy & paste function not sure is my problem or system problem, because i try copy & paste but it doesn't show the amount that desired rectify, same with Bulk Update > Rates> Update rate. Availability also do not have copy & paste function too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Centralized, Manage & Monitor availability & rates on Online Travel Agent in one click with channel manager - STAAH. It also come with mobile apps, this is the thing i need to admire & praise. #### Cons I do like the improvement, but appreciate if you can announce the new features through email so i can present to our staff. I have do manual guide for them but if it's major changes, it would be consume time for me work out on manual guide. Other than announcement, i also suggest if STAAH can provide every section of up-to-date features for my staff review. #### Vendor response Hi Alex, thank you for your detailed feedback. We will review this with the team and make improvements. Replied December 2016 --- ### Helpfull software but can be improved - Overall rating: 3/5 - Reviewer: Harald E. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered Extremly long setup time some employees have not been trained well at time of setuo, BE translation not complete and not sufficient, sometimes reservations do not arrive to PMS #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros when working correct it saves some time and manual work #### Cons multi language feature full of bugs #### Vendor response Thank you for your review Harald. We are naturally sorry to hear of the problems you¿ve encountered. We worked to setup your property as quickly as possible but there were unfortunately some issues with the PMS connection initially, most of which were out of our control and all we believe are now resolved. We have checked our updates to your PMS and can confirm they are immediate. We acknowledge the shortcomings of translation on our booking engine and we are working to improve this as part of our continuous improvement program. And whilst we are a New Zealand company we have support teams around the world, including India. When a support ticket is raised, we assign staff to help customers based on staff expertise, location and time zone. For any further queries, please contact support@STAAH.com and we will help in every way we can. Replied June 2016 --- ### Amazing support team - Overall rating: 5/5 - Reviewer: Stela S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Before Staah we used to have many overbookings and contacting the previous channel manager was really hard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Staah channel manager software to manage our multi listing vacation rentals. Easy, simple and very efficient to use, no more problems with overbookings. As a bonus they have an amazing costumer service always ready to help with whatever you need. Not to mention that they are very kind and patient when we need to contact them with a problem that is tottally technical and we are not very knowledgeable. Before we used other channel manager which support team used to reply days after our request. With Staah everything is sorted out in the same day. Plus we have an account manager who calls from time to time to know if their service is ok or if we need any help. We couldn't be happier with the whole service they offer and highly recommend them to anyone who is looking for an excellent channel manager! #### Cons At the beginning, dealing with the software seemed to be difficult because we are not technical people but in a very short time we get used to it as it is very simple to use. #### Reasons for switching to STAAH Channel Manager One year ago. #### Vendor response Many thanks for the 5 star rating and this great feedback :-) look forward to only bettering our offerings. Replied July 2019 --- ### Instant Web-Site - Overall rating: 5/5 - Reviewer: Sameer K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm the user of Staah from past 6 years, I have used Staah Max Channel Manager & Web-site which very useful for 5 Star property its has all facilities which a Revenue Manager required. Since past 3 year i'm using Staah Instant Channel Manager & Web-site. Its very user friendly. Staah Instant also getting the most of the features which Staah Max has. With the help of Staah Instant Web-site our Direct Booking has increased by 5%. We can modify as an when required & update the details on web-site which hardly take few mints to go live. Thanks to Staah & His Excellent Support Team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Staah is the Services Provider who give complete access to build your own Web-site in 10 different design. We as the user always required full access to keep on adding the creative, POP, New Packages as per the Market demands, With the use of Instant Web-Site we can do alot... #### Cons Instant web-site required few updation base on Staah Max Web-Site.. #### Vendor response Hello Mr. Khan, Many thanks for such a great review. We immensely appreciate it. Will pass on your inputs about InstantSite Website to the technical team. Thank You. Cheers. Replied April 2019 --- ### Crucial part of the Puzzle - Overall rating: 5/5 - Reviewer: Mike G. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered In today's business climate, to Succeed you require the right tools and people to make this happen. STAAH delivers on both. Working with smart people that delivers a standout online presence is crucial but even better is the STAAH channel manager. If you are from the hotel and accommodation sector you will understand the variable's and challenges that you are faced daily with bookings, pricing, availability and managing OTA sites. STAAH channel manger is the tool to stream line these tasks to take advantage of increase direct bookings which increases revenue and allows saved time to spend in other areas of your business. It doesn't stop there! STAAH is continuously investing in development producing smart tools to improve processes. These guys really are smart! In business, sure you need the right solution but it's also about the people and support. STAAH makes you feel like they are on your side and part of your team. Certainly STAAH is an important part of the puzzle at the Arista Group. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows you to stream line your business and increases your chances of making a success of it significantly #### Cons Nothing negative to say. #### Vendor response Thank you for your kind words Mike. We really appreciate your review. Replied August 2016 --- ### Support is number one! - Overall rating: 5/5 - Reviewer: Troy C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered Having worked for large, hotel chains my requests for system functionality, and looks and response time are complex sometimes. The team from STAAH have been outstanding to solve everything and exceed my expectations. Working day and night to get things done. Also the non-STAAH related contact, whats happening in the industry, or hints to do things better is invaluable - more than just a channel manager; a business advisor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No major issues, and when there are (as there almost always are) the communication is very clear and timely and fixed as soon as they can. Good and easy to use, and always updating the software to make things easier to use based on our needs, and the changing market needs #### Cons Could connect to more PMS systems but they are also working on these as a whole and also on requests when needed #### Vendor response Thank you Troy for your kind words, your review is greatly appreciated. Replied June 2016 --- ### Stable and Reliable - Overall rating: 5/5 - Reviewer: Boban B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am greatly pleased and satisfied with the features of Stahh. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of use. Being user friendly is the best feature of Stahh. Being able to do the required reservations without any hassle is paramount for any channel manager and Stahh has nailed it by being just that with the bonus of being easy to work with. #### Cons None that i can think off. All in all a solid channel manager. A good companion in this competitive tourism market. #### Vendor response Hi Boban, Many thanks for this wonderful review. Appreciate it immensely. Replied January 2020 --- ### CPG Hotels New Zealand STAAH Review - Overall rating: 5/5 - Reviewer: Chris S. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered From the start the process was easy, and the system easy to navigate around. The support staff are always on hand to answer my simplest of questions. We transferred 5 hotels from another system to STAAH and required this to be done within a 2 day window, given it was a Friday at 4pm we asked for this to be processed, and STAAH did it, without question or complications. We continue to add hotels to our group, and STAAH always come to the party with the set up and link them up very quickly to OTA's. The ease of the system is great, and quick. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its quick and easy to understand. All too often in this industry we are left to "figure stuff out", STAAH have made this very easy to "figure out", although, they actually have people on hand to help you, on the phone, some system providers are email only, STAAH is on the end of the phone, which makes a huge difference in this day of "instant communication" #### Cons cant think of any to be honest. #### Vendor response Chris, thank you for your feedback. It is always a pleasure to work with one of New Zealand's leading Hotels. Replied July 2016 --- ### One Shop Stop for managing all your online bookings ! The best a hotel Can Get ! - Overall rating: 5/5 - Reviewer: Vinod C. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered It has been a wonderful experience dealing with Staah and especially with the representative. We have been using Staah from the past 4 years and the results that are driven out have been excellent. Of course it is a channel manager but it doesn't end there, lot of features that would actually ensure that your hotel does the best of revenues and also helps in keeping a tract on what competition. Staah also help in ensuring that your website also produces revenues and with the new features like watch my rate it ensures that conversion happen on your website. Product ofcourse is great but the service team is excellent, give them a call and they are there to solve any problems. So just to tell you Staah is wonderful channel manager to opt for and I vouch for them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Vinod, thank you very much for your review! We're happy to hear that our products helped your business. We will continue to roll out more features to help properties increase their revenue. Replied March 2017 --- ### They go the extra mile - Overall rating: 5/5 - Reviewer: Gregg S. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered I am able to manage rates and inventory with a simple bulk update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy and simple to use. The screen layouts are self explaining and you can navigate with few clicks. Booking engine is combined in same login so very easy to manage. Mapping is dynamic with channels and rate comparison tool as well as review tool are included in same login. System can handle multiple pictures for property and rooms. You can even use this information to build your own website. Booking engine is completely dynamic and like the PROMO code features. --- ### Brilliant Customer Service - Overall rating: 5/5 - Reviewer: Hilde W. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Great software and it's easy to update prices. Absolutely brilliant customer service (especially Shaila & Cheyenne). They are always quick to respond to questions, however little or large and so happy to help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to update your pricing and the software is very trustworthy. So far we've had very few glitches between Staah and our reservation programme Smart Fx. #### Cons Now that the lay-out has changed it's a little tricky finding your way around the site. I'm sure I'll get used to it soon enough. #### Vendor response Hilde, thank you so much for your kind words. Your review is much appreciated. Replied July 2016 --- ### Great Software - Overall rating: 5/5 - Reviewer: arsalan r. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. i have been easily managing all the websites where i need to upload the prices and inventory #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Staah has been the cheapest software in market to handle the inventory and the prices. it has reduced an immense amount of workload of my employees. #### Cons the software look could have been better in our latest tech world which is not i would suggest to have a look at the recent softwares. #### Vendor response Many thanks for the feedback Arsalan. Well noted on your inputs. Happy that you find our products helpful and convenient. Always there for you. Replied October 2019 --- ### Colonial Lodge Motel - Overall rating: 5/5 - Reviewer: Marris B. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very easy and straightforward to use. The reallocation of rooms makes life easy, it saves logging into multiple sites. with a simple click you're on business review allowing you to compare business revenue with the previous year. Staah is always looking forward and improving with regular updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons The only negative i have experienced is contacting help during the weekends. Having trouble adding more stars on the review form. #### Vendor response Many thanks for your review Marris, your comments make us strive harder. Replied July 2016 --- ### USER FRIENDLY - Overall rating: 5/5 - Reviewer: SHANTANU K. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered I joined in St Laurn Hotel Pune from 2014 . Staah was there earlier . Last three years consistently i am using Staah . Very easy to access and very easy to learn for new user of our new staff. Every year implementing new things to update our self to increase revenue . Complete details of OTA generated room nights ,revenue etc . Channel manager and entire team who are in touch with us have put at most support for our two hotels. Thank you so much .. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Shantanu, we appreciate your review and happy to hear that you've enjoyed using STAAH through these years. Thank you for choosing us, I will pass your feedback to the team. Replied March 2017 --- ### Grand Residency Bandra - Overall rating: 4/5 - Reviewer: Ovais S. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy Navigations Clutter free screens User friendly Customer service Connectivity #### Cons Report needs improvement Mobile app needs improvement Live connect with PMS #### Vendor response Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released. Replied June 2016 --- ### Great channel manager - Overall rating: 5/5 - Reviewer: Maggie M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The customer support team is very helpful and great with training. The channel manager is easy to use and has all of the basic functions to manage the property and rates. #### Cons Setting restrictions wasn't as straightforward as I thought it should be - you couldn't really tell if they were set up or not. --- ### Staah Review on 16/06/2016 - Overall rating: 4/5 - Reviewer: Saravana K. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered Good working with them. They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good. Keep it up!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros At one go we can update rates and inventory on all channels #### Cons Should have more flexibility in terms of co ordination with portals. #### Vendor response Thank you Saravana for your review. We are always looking for ways to improve our service. If you have any specific suggestions regarding flexibility of co-ordination with portals, please email marketing@staah.com. Thank you. Replied June 2016 --- ### The features of it has improved over time and the team support is always reliable and on time! - Overall rating: 5/5 - Reviewer: Lydia C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Saves time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy features-user friendly, just like using a nokia phone. It also eases your work to get datas from all OTAs-everything information needed is displayed in STAAH extranet. The price is also affordable. #### Cons So far so good. The only downfall is that, sometimes when technical issues arise, we are not able to control the room availability on ur own. We would need to contact our market manager and they will do it for you. But Overall, this is nota major disturbance for us. #### Vendor response Thank you Lydia for your review! We appreciate your comment and look forward to maintaining our great relationship. Replied October 2017 --- ### GREAT AND WONDERFUL - Overall rating: 5/5 - Reviewer: KHANG SHEONG F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Channel Mapping from all channels Linked to my PMS Inventory Automatic booking flow 24/7 Booking Inventory management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to map multiple channels Able to integrate with our PMS inventory. Allow to update rates to all channels at once Allow to receive all bookings from every channel Great support team #### Cons Unable to map to a channel with two account Unable to support some channel Unable to delete rate plan Not flexible for user to manage or map rate plan with other channels #### Vendor response Thank you Khang Sheong for your review. We will pass your feedback to the team. Replied June 2017 --- ### Expanding our reach with Staah - Overall rating: 5/5 - Reviewer: Glenn B. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, functional. The software automatically updates our room availability and that saves time daily during busy periods. Great back-up service from the Staah team is also a plus. #### Vendor response Thank you for your feedback Glenn. Your review is much appreciated. Replied July 2016 --- ### Best App ever . - Overall rating: 5/5 - Reviewer: Mihir B. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered One App gives all the information you need. Can login from laptop and syncs with your phone too...... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can update Pricing and occupancy the move. #### Cons Every time you login from your phone it asks for a password. #### Vendor response Thank you very much Mihir, we really appreciate your review. Regarding the mobile app, it's important to us that your data is secure so, like many other apps, we have set it to require your password each time you login. Replied June 2016 --- ### Best in Class Product backed by Best in Class Support - Overall rating: 5/5 - Reviewer: Apurva K. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered From the time we have started to use Staah Channel Manager & Booking Engine our online channel bookings have grown exponentially. Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to Use Very Fast Updates Excellent Support Intelligent Reporting #### Cons none so far #### Vendor response Thank you Apurva, we really appreciate the kind words and you taking the time to leave a review. Replied June 2016 --- ### Wow!! - Overall rating: 5/5 - Reviewer: Parul C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to Handle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very friendly. Services are very quick, I usually connect with customer service agents are very professional, hard working and have proper knowledge about software. #### Cons New updates, although that's for betterment., Few times technical issues in connection with other channels. #### Vendor response Thank you Parul for your review. Appreciate it. Replied July 2017 --- ### Staah Channel Manager - Overall rating: 4/5 - Reviewer: Gaylene C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered When starting out with Staah, we had a problem with the connection between Staah and Callista. Both blaming each other. Staah was the one that came forward and helped put things right, even though it wasn't there fault. Admired them for that and have had no problem since. Ever since then Cheyenne has been most in a helpful, patient manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use #### Cons Probably training. Although I am about to test this out in a couple of weeks. #### Vendor response Gaylene, I'm glad the connect issue has been sorted. It was our pleasure assisting you and getting you connected. I will pass your comment to Cheyenne as well. Replied February 2017 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/staah-channel-manager-profile/reviews/?page=2) --- STAAH Channel Manager Reviews, Pros and Cons - 2026 Software Advice