The software's customization options are very flexible. It integrates into other functionalities that are needed.

The only thing I don't like is that custom modules are not included like other modules.

Good

Easy to use clean interface with customisation

Dashboard and tracking mechanism for leads

User friendly .Easy to access CRM.. More convenient to track the calls

Little bit slow... Shows lots of errors ....Update more features

It was refreshing to find a simplified solution but with still great features and a price that matches.

The pipelines make it easy to keep track of our progress in client admissions. It gives a vibe that you won’t mess up often in the values you’re putting in.

So far, I’m pleased with all the features it offers me and my team.

Overall very good to use.

Enhanced Customer Insights: AI CRM systems can generate detailed customer profiles by consolidating and analyzing data from various sources. This helps businesses gain a comprehensive understanding of their customers, enabling targeted marketing campaigns, improved customer segmentation, and more effective cross-selling or upselling opportunities.

systems can streamline workflows and improve collaboration across teams. They can automate task assignments, provide real-time updates, and facilitate communication among team members, enhancing overall productivity and coordination.

User friendly . We're glad to have met our expectations. Our team has worked diligently to incorporate advanced features and functionalities.

User friendly feature rich platform to engage with our customers. We can manage contacts, send mass emails, notifications

Personalization, Efficient data management, Predictive analytics and Enhanced customer service

Automation and workflow optimization, Privacy concerns, AI CRM systems can automate repetitive tasks like lead scoring, data entry, and email responses. This frees up time for sales and customer service teams to focus on high-value Potential biases and ethical concerns: AI algorithms are trained on historical data, which may contain biases and unfair practices. If these biases are not properly addressed, AI CRM systems can perpetuate and amplify

it was a good experience using AI CRM as it has all advanced features in managing the client related activities effectively.

It is a good and effective crm platform which supported us in managing all client related activities effectively as it has advanced features along with the AI.

not any, robust platform with advanced features.

It helps our organization to response faster to customer queries & automate the processes. Helps in Maintaining the customer with AI CRM effectively. Integrating with third party application is easy.

The automated response to customer queries needs to be improved, Sometimes the automated response is inappropriate.

The Lead flow management, missed calls, CRM

Nothing specific. Most of the features are user-friendly.

One of the best marketing automation tool available in market at an affordable price.

User friendly dashboards. Lead records / data maintained properly along with team / action inputs.

Sometimes delay in updating call recording and status.

The software is user friendly and provides user with bulk upload facility for promotional and transaction SMS. The user can use the account as prepaid account to have a control on the usage limit.

The software change timelines to meet the regulatory change can be improved

was good

easy to handle and operate. Overall it was good

Mostly when mails are sent from Teleduce there comes a error which is to be considered

Good, i am satisfied.

Lead generationCustomer data saving because it help us to follow up the customers.Easy to use.

There is no editing option, when we edit its not change,Search optimisation is very poorTracking lead is poor.

helps businesses better organize customer information and access that information more easily

Time saving, improves the customer experience, but it can also help businesses to increase sales and revenu

Extremely handy and easy to use platform

Ability to upload bulk data needs to be further optimised.

It's use to friendly us to good, overall nice function which provide

Dashboard, Lead Managment, status, Activity

Need to improve dashboard performance and call connectivity

Good

Lead generation and follow-up lead is easy

Search options is not so good If I want to search my lead by number some its showing no results found

User friendly. Easy to navigate and easy accessable.

sometimes difficult in sending mails. But the team is available to resolve it the earliest

all good

Lead details are good everything is good and very smooth use

Lead details are good everything is good and very smooth use

Its good to use

User friendly and the efficiency is good

Server issues and error page is the big issue recently

It is nice and i belive it is easy to understand

The call connect after the lead has come in facebook

It is smooth the team did help to get it integrated

Easy to access thats main thing user friendly can be accessable on mobile phone as well

need to have email marketing and it takes bit time to load need to work on it

user friendly and beneficial in tracking

time saving and manageable at all times of the day

The features in crm is so easy to handle and very comfortable to use.

But for this past 3 to 4 weeks there is lot of disconnections and some error has been occured . so it took lots of time to fix the issue. ex: the mails are not getting sent often , and often there shows an coding error. These are the some of the issue that happens on random bases nowadays. kindly see to it. Otherwise its a good platform to use.