All tts performance suite Reviews
1-23 of 23 Reviews
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Alfredo
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
ttsps is a great Digital Adopcion Solution
We are very happy with the ttps product. It is the technological piece of our digital adoption services for large clients.
PROSIt does not require integration with the base applications, it works on all types of software, the creation of content is fast with a very low total cost of ownership.
CONSThe learning curve for authors and administrators is high. The project comes out better if it is accompanied by expert services.
Reason for choosing tts performance suite
ttps is the only suite that provides a holistic response to everything we are looking for: service for any application, multi-language, with low TCO.
Frank
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
One of the strongest combinations of Performance- and Learning support on the market.
Excellent, one of the strongest combinations of Performance- and Learning support on the market.
PROSPerformance support, eLearning and Documentation from one source at the moment of need!
CONSThat the performance support has a 'fixed' position on the screen. A 'hover - pop-up' on marked fields would be nice.
Reason for choosing tts performance suite
Product functionalities and costs
Reasons for switching to tts performance suite
TTS is more a state of the art application and has extensive integrated functionalities for all online and and extensive set of client applications.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
The best software for learner performance improvement
We wanted a technology that helped us develop a more efficient training creation cycle, eliminating the need for a costly testing environment, data creation for exercises and a large development team to manage them. The users had learning that was easy to access and gave them opportunities to practice in a safe environment. tts helped us achieve these objectives
PROSIt is fairly easy to create, deploy and maintain content. Learning is facilitated through different simulation modes as people are able to review and practice eliminating the need of a testing environment or risking the live environment. Users can also learn at the moment of need through the in-app learning and they can find the content by searching only in one place instead of retrieving information dispersed through various knowledge bases. Users are able to improve their efficiency by having access to content that is specifically designed for their role and is easy to access.
CONSOne thing to consider and to plan for is a good learning and practice cycle particularly if the development team are new to this type of technology. So it's not an issue relating to the technology more to the planning of the resources
Reason for choosing tts performance suite
Cost, ease of implementation and team support
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Backbone of our content production
Easy to use and highly productive, favoured by our team members as their default choice.
CONSReporting dashboards could be improved.
Reasons for switching to tts performance suite
After trialling tts performance suite, we realised that the level of productivity we could achieve was circa 50% greater in terms of content output from our Instructional Designers.
Arie
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
User Adoption - tools can be very helpfull
The help and learning is in context of the job (proces) at hand. It is a knowlegde portal for users, it creates corporate memory when implemented and maintained well.
CONSFor the best context recognitiën results you need a local client installed. This can be difficult due to policies in large companies and government.
Reason for choosing tts performance suite
Compared to Captivate - Maintenance is easier and Portal functionality is better Compared to WalkeMe - You need more than just step by step guidance to create user adoption Mavim - Get's to complex and to many people get involved
Dolores
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
tts performance suite is the most complete DAS (digital adoption solution).
Thanks to the tts performance suite I have been able to reach more than 18,000 users, offering them help and training without having to leave their job or leave the business application in which they work, transforming access to knowledge when they have doubts, when they learn something for the first time or when faced with complex applications that are used infrequently.
PROSEase of use for the user, in two clicks you have the information you need at your fingertips, gives you autonomy and allows you to train only in what you need; does not need to be integrated with the applications on which it offers help, simplifying relations with IT, very versatile in help resources, presentation modes; detects the context the user is in; adapts to the needs of each client.
CONSContent creator users need a medium learning period to get the most out of it; tts performance suite needs to go deeper into analyzing user usage KPIs.
Catherine
Verified reviewer
Chemicals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Advanced Software provides great end user support
Great experience, great software, great people. It is amongst the best such software I have used, and I have used many similar software tools over 20 years. I will certainly be recommending it in future.
PROSIt is easy to use the powerful flexibility to create content that is visually appealing. Simulation screens are effectively a "thin slice" of the software screen, meaning that tts recognises learning objects, making changes easier to facilitate than in some similar tools. tts is system agnostic and works across our enterprise, meaning that we are not tied in to a vendor's solution and can have a consistent look and feel for learning and contextual help across multiple software applications.
CONSIt is quite technical and has many feature making it not simple to learn, but once understood is great to use and does not require any programming knowledge. What about a user help forum?
Reason for choosing tts performance suite
Functionality and cost
Erik
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
TTS a powerfull tool to create and manage course material
Very powerful tool to create and maintain course material. Specially the client software with the content based option saves al lot of time and is very helpful with updates in teh courses
PROSProduct is separated in two different parts. Special the client part is very easy to use. It provide materials based on the content and has an powerful search options. For the creators of the material is specially the creator tool a very handy to create material (it record what you do). After warts you can simply edit your material without recreating it.
CONSUse the SSO functionality! We have started with no sso option and lot of our employees forget there passwords
Anonymous
5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Gradually, we're getting there
We want to use this product to make (formal) e-learning for our applications, to be used in our LMS. This goal has been reached. Our application managers do make training with TTs Producer. We also want to use this product as an EPPS in the user workspace. We are still working on this goal.
PROSTTS offers good value for money. Implementation of the TTS Producer went well and was professionally supported by the TTS consultant.
CONSImplementation of QuickAcces did have some hiccups alone the proces. I.e. there was a CPU overload when we wanted to go live.
Reason for choosing tts performance suite
It did perform way better in the demonstration. Support and price were better.
Baljé
Medical Devices, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Use for a large software implementation
The tool works well and has helped us to create a large library quick guides and structured learning modules.
PROSThe quick translation from e-learning to step-by-step. Easy recording.
CONSThe documentation is sometimes a bit wonky. It has some generating issues with the correct image and steps.
Alex
Banking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Perfekte Unterstützung der Mitarbeitenden, genau dann, wenn sie es benötigen
Sehr umfassende Software, welche die Enduser genau dann unterstützt, wenn sie Hilfe benötigen. Nach einer Ausbildung kann die Software sehr gut genutzt werden, was unsere über 60 Autoren bestätigen. 2 x pro Jahr werden Releases eingespielt, die jeweils neue Funktionen bringen. Wir arbeiten seit über 15 Jahren sehr erfolgreich mit TTS Schweiz zusammen. Die Unterstützung durch TTS ist vorbildlich!
PROSInhalte können schnell und einfach zur Verfügung gestellt werden.
CONSDas hat grundsätzlich nichts mit der Software zu tun - aber den Inhalt immer aktuell zu halten, ist eine echte Herausforderung
Reason for choosing tts performance suite
Bessere, kostengünstigere und einfachere Lösung
Natascha
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Unterstützt das Lernszenario "in the moment of need" hervorragend!
Wissen wird rasch zur Verfügung gestellt und ist jederzeit auffindbar. Die Schritt-für-Schritt Anleitungen helfen den Usern sehr. Wir verwenden auch die eLearnings als Format und haben Verlinkungen zu unserem LMS.
PROSEine riesige Bandbreite an Funktionalitäten ist vorhanden. Die kontextsensitive Suche und die Schritt-für-Schritt Anleitungen sind sehr gut. Usergenerated Content ist damit umsetzbar.
CONSFür Admins ist eine umfangreiche Einarbeitung notwendig, da das Tool sehr komplex ist und auch bei der Erstellung von Inhalten gibt es einiges zu beachten. KI-Themen fehlen aktuell leider.
Maria
Legal Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Tolles Produkt und sehr gute Serviceorientierung des Unternehmens
Die einfache und schnelle Erstellung von Content mit dem Creator sowie die kontextsensitive Anzeige der Inhalte im Moment of need. Zudem ist das Team sehr engagiert und serviceorientiert.
CONSDie Bedienbarkeit des Producers. Dort sind wesentlich mehr Funktionen versteckt, die aber zum Teil nicht intuitiv in der Bedienung sind.
Reason for choosing tts performance suite
Das Preis-Leistungs-Verhältnis hat gegenüber den anderen Mitbewerbern überzeugt.
Frank
Utilities, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Einfach&schnell
Der QA in Verbindung mit der kontextsensitiven Erkennung und das alles nur ein Klick entfernt. Unschlagbar!
PROSDer QA in Verbindung mit dem Creator.Workflow und Qualitätssteuerung
CONSDer Producer hat erhebliche Nachteile zu anderen professionellen Autorensystemen. Hier ist Producer unterlegen
Reasons for switching to tts performance suite
Flexibler Einsatz für alle APPs
Mirco
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Performance Suite im Einsatz seit über 10 Jahren
Die Software wurde laufend weiterentwickelt und verbessert. Der Support durch den Hersteller ist sehr nah am Kunden. Die neuen Funktionen, sprich der Guide Creator entsprechend total dem Zeitgeist, da man damit sehr rasch sehr gute Kurzanleitungen erstellen kann.
CONSDie Software ist in der Bedienung für die Admins und Autoren teilweise recht komplex - das ist sicherlich auch dem hohen Funktionsumfangs geschuldet, insbesondere im WBT-Erstellungs-Teil.
Walter
Chemicals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Modernes Lernen überall und jeder Zeit für IT- und NON-IT Themen
Curator, Producer und QuickAccess sind die perfekte Lösung für unseren Performance Support.
PROSErstellen von e-Learnings, Dokumentationen und Schritt-für-Schritt Anleitungen mit nur 1 Aufzeichnung.Einfache Übersetzungsmöglichkeit für mehrsprachige Anleitungen.Nahezu grenzenlose Darstellungsmöglichkeiten.
CONSFür User Generated Content ist ein erheblicher administrativer Aufwand von Nöten (Berechtigungskonzept).
Carola
Retail, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Jumbo - TTS Producer
De support en creativiteit van [GEVOELIGE INHOUD] is geweldig. Hij is er altijd en doet zijn uiterste best. De producten die we opleveren zijn ondanks dat het heel veel tijd kost heel erg mooi en werken goed. Krijgen veel positieve reacties uit de business over de manier van leren.
PROSWaar ik heel erg over te spreken ben zijn de recordings. Het gemak en de effectiviteit om zo een systeem te leren kennen is echt heel waardevol. Ook de combinatie met geïntegreerde video's werkt erg aanvullend op elkaar.
CONSDe complexiteit om er een mooie vlot doorlopende e-learning van te maken. Het inzetten van triggers, aanpassen van recordings en mogelijkheden omtrent opmaak kost heel veel tijd. Ook zit er soms een discrepantie in waardoor het in de editor er anders uitziet dan bij het doorlopen. Verder zijn de mogelijkheden die Jumbo nodig heeft ook lastig te verwezenlijken, waardoor we tegen best wat dingen aanlopen in verder gebruik.
Vanessa
Chemicals, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Beste Software für den Performance Support
Mithilfe vom Producer, QuickAccess Creator, QuickAccess und dem Portal können wir unseren Mitarbeiter den bestmöglichen Performance Support anbieten.Firmen-Wissen und -Knowhow kann sehr gut mit dem Tool gesichert werden.
PROSSoftware wird ständig weiterentwickelt. Hersteller ist sehr nahe am Kunden (regelmäßige Abstimmungen).Sehr qualifizierte und freundliche Mitarbeiter.Einfach Erstellung mehrere Ausgabeformate in einem Schritt.Sehr leichte und einfache Erstellung von Schritt-für-Schritt-Anleitungen mit dem QuickAccess Creator.Kontextsensitive Suche.Usergenerated Content.
CONSKomplexe Handhabung (haben ein Fachautorenkonzept -> lange Einarbeit nötig).Dashboards sind sehr langsam.Performance der Software manchmal sehr langsam.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Review of tts performance suite
Good experience of using this tool. Quicker to learn and use than other tools in the market place.
PROSEasy to create quality content with the minimum of set up or learning on how to use the tool.
CONSNo recorded issues experienced whilst using the software.
Reason for choosing tts performance suite
Decision by RFP process.
Daniela
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed April 2023
Zufriedener Kunde, mit Suche nach mehr
Elearning und It Elearning Produktion. Schnittstelle zu SF funktioniert sehr sehr gut!
PROSDer Support von unserem Berater ist top und hilft.
CONSElearnings mit ansprechenden Inhalten, Bewegung, Avatare usw. Ist sehr komplex in der Erstellung. Adaptives lernen fehlt (KI).
Reason for choosing tts performance suite
War schon vorher da ;-)
Eliseo Ángel
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
ttsps and QuickAccess: Key Success Factors for NTT Data EMEAL Integration Project
Very good. I would definitely recommend it.
PROSThe ease of use and value that QuickAccess brings to a complex change management project where a multitude of corporate applications are deployed in parallel and where there is very little time and user availability for training.I also highly value the involvement of tts so that the project goes well, their commitment to us has been clear and deep.
CONSI would like the dashboard with usage statistics to have more depth and be easier to use and a more "smooth" performance of push notifications.
Hub
Management Consulting, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Superb process guidance.
It supports companies to perform better and be in line with the processes and regulations.
PROStt ps helps users to follow the process as intended.
CONSThe systems needs to be maintained. Which is applicable for all performance supporting systems.
Reason for choosing tts performance suite
Not applicable.
rob
Government Administration, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Boost your Adoption
TTS is a very professional and flexible organisation. People are skilled and strong communication wise.
PROSI am very happy with how easy and to the point the quick access functionality works. For larger organisations and/ or organisations with less digital minded workers, the quick access is a very important tool in the adoptation process.
CONSwe did not yet encounter any negative feedback.
Reason for choosing tts performance suite
Quick access functionality is very strong USP