All InventoryCloud Reviews
1-25 of 328 Reviews
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Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2024
User Friendly - Does the Job
Our experience has been great. They don't help you a whole lot when it comes to API's and hooking things up to it though. That is an area for growth.
PROSBarcode creation and inventory tracking.
CONSThe user interface is good but can be confusing if you have staff who aren't the savviest with tech.
Vendor Response
It's good to know that you are enjoying InventoryCloud's barcode creation and inventory tracking capabilities. Thanks for sharing your experience.
Replied April 2024
Andrew
Research, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Good product, but non-pro subscription is limited.
Very usable product. Overall I am happy with the experience.
PROSThe inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.
CONSThe search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.
Reason for choosing InventoryCloud
Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.
MD RASEL
Furniture, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
EXCELLENT APPS
I like tracking system and also history ,receiving ,purchasing are very easy and comfortable.
CONSeverything is very easy and comfortable.
Vendor Response
Excellent review! Thank you for your endorsement.
Replied April 2024
John
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
WIP
We are managing our inventory in a way that we can deploy it for our rental operation. Thanks to InventoryCloud's solid foundations we have been able to improve some of the very manual processes we had in the past.
PROSFor a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.
CONSKitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.
Tracy
Government Administration, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
IT Warehouse review
It took me a little while to adjust to a new system, but it is worth the adjustment period.
PROSIt is reliable. I can export data to co-workers.
CONSIf there is a way to make corrections to PO numbers entered incorrectly, I don't know how to do it without completely removing the item(s) and re-entering.
Reasons for switching to InventoryCloud
Wasn't my choice, the company I work for decided on it.
Vendor Response
Thank you for sharing your experience with InventoryCloud. Do know that we are committed to continued improved of our solution.
Replied April 2024
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Experienced 2 Year Inventory Management User
For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.
PROSIt's mostly self-contained. I completely about 85% of the functionality with the Program.
CONSNumber 1, software updates a a huge growing pain. Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes. Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.
Reasons for switching to InventoryCloud
I've used these previous programs with other organizations I've worked with.
Freddy
Think Tanks, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2023
Freddys review
its good but it needs to start implementing dashboards
PROSI like a lot of the features that help with fixed assets and build reports around end of life
CONSI hate how you cannot create dashboards
Reason for choosing InventoryCloud
Yes for the time being I have chosen wasp but I am thinking about other products
Vendor Response
Thank you for taking the time to share your information regarding your experience. We also appreciate you identifying opportunities for improvement. Do know that we value your opinion and that we are committed to improving on your experience.
Replied December 2023
Farid
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Shell Review
easy to setup and operator user friendly
CONSI would like the application work using Domain AD
Vendor Response
Thanks for explaining to everyone how InventoryCloud is easy to setup.
Replied April 2024
Marc
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
InventoryCloud make your inventory flow
Ease of use, I can scan my items in and keep my inventory flowing
CONSSometimes it takes time to upload the new data when I'm in a rush
Vendor Response
We''re glad you agree that InventoryCloud is not only very efficient, but easy to use.
Replied April 2024
Jennifer
Maritime, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
A lot for your money
Relatively inexpensive system that is pretty powerful
CONSHave not been able to easily integrate with Quickbooks. No connector.
Vendor Response
We appreciate you discussing how valuable InventoryCloud is compared to the cost. Thanks.
Replied April 2024
Patrick
Automotive, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Get what you pay for.
We have tried many different inventory systems and tried creating our own to no success. It wasn't until we finally got serious about finding a solution and put it out to multiple people in our organization. The search begin and our AP in the back office, found Wasp. At first we were skeptical to paying such a fee for a service, that we had previously developed in house, but immediately in the product demo we knew this was going to be an incredible option for us. While we are still in the trial phase, I hope to do another review in 6 months,1 year, on and on, and speak to the high continuity of Wasp and their great customer service.
PROSThis software is user friendly for an industry that has a high turnover of inventory.
CONSThe app interface could be improved to be simpler for employees that are simply handling inventory in and out.
Reason for choosing InventoryCloud
Authenticity of staff and user friendly interface.
Reasons for switching to InventoryCloud
Server crashing, remote interface that never works.
Vendor Response
Thanks Patrick for sharing your experience with InventoryCloud. We're glad to hear that you find the software user friendly and a good value of the money.
Replied August 2022
Mushal
Biotechnology, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great inventory tool for efficient working environment
I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.
PROSI like the way it displays all the information on one page and generated reports from the very first transactions.
CONSAll the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.
Reason for choosing InventoryCloud
We liked the vast amount of information display options and the tracking was so easy.
Reasons for switching to InventoryCloud
It was not covering all the features we required to fulfil the job.
John
Utilities, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Wheels of progress
I used InventoryCloud during the pandemic and then let our subscription lapse. I quickly found out that having this software makes life easier, so I renewed our subscription as soon as I could.
PROSI really like the ease of use. I am not tech savvy so having software that is easy for me to use makes it even more important. I have very little time to give towards additional projects so the streamlined process that InventoryCloud gives me is wonderful.
CONSThis is a tough question because I don't use too many other cloud based technologies. I would have to say that the thing I like least is on my side. My team doesn't use this at all so picking up after them just takes time away from other projects.
Reason for choosing InventoryCloud
Ease of use, price, and support options
Vendor Response
We are glad to hear that InventoryCloud is easy for you and your team to use. Thanks for sharing.
Replied April 2023
Vishnu
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Automate your warehouse operations and improve productivity
My Overall experience with InventoryCloud is positive. It is well designed software with unique features.
PROS1) It enables you to automate your warehouse operations using mobile scanners. Using mobile scanners helps you to eliminate manual work and reduce human errors. It also helps you to improve your efficiency and accuracy. 2) As it is a Cloud based solution you can access it from any system and you don't have to depend on particular pc or laptop. 3) It doesn't requires any installation, just login it and start work. 4) It helps you to streamline your all warehouse activities like inward, outward, storage, cycle count etc.
CONSWe are using it since several years and never faced any difficulties with it so far.
Vendor Response
Thanks for sharing how well InventoryCloud works to support your warehouse operations. Good to know that you're leveraging our automation capabilities.
Replied November 2023
Linda
Telecommunications, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2022
WASP Inventory Review
This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup
PROSThis is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.
CONSThis software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.
Reason for choosing InventoryCloud
After 3 meeting with WASP sales person and our team this is what was recemented from the sales person.
Vendor Response
Thank you for bringing this situation to our attention. I'm sorry to hear that it is currently not working out for you. I have brought your experience to the attention of our customer service team.
Replied January 2023
Josh
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
Good People to work with
It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.
PROSWe have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.
CONSUnable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.
Reason for choosing InventoryCloud
We purchased it years ago and no one used it until I was asked to set it up and give it a go.
Matt
Food Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2021
The Stinging Truth of WASP Inventory Control
Overall, the software is good enough for smaller companies but I feel as companies grow they are currently out growing the usefulness of this software. Also, the customer support seems to be lacking, as we once had to wait an entire week to receive feedback on an issue due to the entire team being out of office. This was problematic for us and I would expect other businesses to feel the same way.
PROSI enjoy that WASP is relatively easy to use. New users are able to navigate around the software and learn basic functionality quite quickly. This makes it helpful when having new members joining the team, and getting them up to speed on how processes work.
CONSWe do however experience a few "technical" issues that seem unnecessary and hinder us. For instance, we are constantly updating our products and item numbers, and not being able to delete old item numbers to replace with new ones is a hassle. Also, we've had some issues with deleting builds when "old items" are in them, causing builds to remain indefinitely open and clogging up the system.
Derek
Construction, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Tool inventory
Overall its been great. Its nice to use an ipad to look at everything and the scan readers really do save time.
PROSThe ability to adapt the entire system to what you need to utilize it with.
CONSFor transferring tools; you have to transfer each individual tool instead of adding multiple items at a time.
Reason for choosing InventoryCloud
It seemed to fit our needs better.
Reasons for switching to InventoryCloud
Tool Watch was getting to expensive.
Vendor Response
Thanks for switching from Asset Panda to InventoryCloud. We are glad to hear that you are enjoying greater value with our solution.
Replied June 2023
Tom
Consumer Goods, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Pretty good inventory managment, with a few hiccups
Overall, our experience has been positive. We use the software to track inventory at our main facility and at several customer locations. That's not exactly the designed use of the software, but it's worked well for us so far.
PROS* Ease of use for our end users, interface is fairly simple and easy to train on.*Can allow/restrict access to individual menu items at a user level*Very minimal downtime
CONS*Label/barcode creation is a little clunky. We were able to get what we needed, but it took some trial and error.*Inventory items can't be restricted to a certain location if they have a quantity of zero. We want some users to only be able to see the items in certain locations. Normally you can assign items to a location, but if the quantity in the system drops to zero, it will show up for all locations.
Vendor Response
Thanks Tom for taking the time to share your experience with InventoryCloud. We're very pleased to hear that you have found it to be easy to use. Also thanks for sharing opportunities for improvement. Do know that we will take these points very seriously.
Replied January 2023
Baladas
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
One of the best Warehouse Management System
For user interface and features i will give it five star rating.
PROSI most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.
CONSWe are using it since several years, i personally didn't faced any problems while using it.
Vendor Response
Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.
Replied November 2023
Travis
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Solid Inventory Management
It has a very easy to use gui that makes the entire software flow well. Integration was very straightforward, and the organization from the software is incredible.
CONSIf the software doesn't fit your business model because you are a niche company, customization is virtually impossible.
Reasons for switching to InventoryCloud
Previous software just did not allow us to make transfers between job sites and other warehouses easy enough.
Vendor Response
Hello Travis, thanks for sharing insights regarding your experience. Glad to hear that you find InventoryCloud to be easy to use. Do know that we are committed to improving on your experience.
Replied January 2023
Helen
Primary/Secondary Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Warehouse Management End User
ease in maintaining the inventory levels.
PROSThe ease of transferring from an older system, as in entering all the new items and adjusting amounts.
CONSYou must remember the location of a product when 'adjusting'. Should show the locations and amount of items in each in a drop down if need be. Else you have to leave the adjust screen and go into another to find the location/s to choose from. Report modification is not easy, must have more training.
Reason for choosing InventoryCloud
User friendly.
Reasons for switching to InventoryCloud
User and correction friendlier,
Vendor Response
Nice stuff, Helen! Thanks for providing such helpful insights. We're glad to hear that you InventoryCloud to be easy to use.
Replied March 2022
Andrew
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2021
Inventory Cloud review
How it keeps track of everything easily.
CONSSome of the reports are hard to figure out which is which.
Lesli
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Wasp inventory
The product Is difficult at first without training. But it does help us keep our inventory up to date
CONSThe difficult things that were not self explanatory
Reason for choosing InventoryCloud
Not applicable
Vendor Response
Thanks for sharing, Lesli. You'll be happy to know that recently we added Quick Help videos to the Waspbarcode website to help you quickly and easily take advantage of the rich features you have available.
Replied August 2023
Devin
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2022
Warehouse Managment
The ease of use and customizable settings are really helpful.
CONSCustomer support is very bad. Also the system is updated and there is no explanation for these new updates. The lack of not being able to mass edit items can be disheartening.
Vendor Response
Hello Devin, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use and helpful. We also take your concerns and recommendations very seriously. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.
Replied February 2022