Cash App

RATING:

4.3

(519)

About Cash App

Cash App is a web-based finance app designed to help business owners send money and buy stocks, bitcoin, and make transactions through debit cards. The app has $cashtag, allowing users to send and receive funds easily on multiple devices. Businesses can also customize debit cards according to individual requirements and earn instant discounts on everyday spending. ATM withdrawals are free with additional benefits for those who use their Cash App account for payroll.

Cash App Pricing

Free trial: 

Not Available

Free version: 

Not Available

Cash App Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cash App

1 - 5 of 302 Reviews

Craig

Insurance, 1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

A Great Alternative to Venmo

User Profile

Melissa

Verified reviewer

Supermarkets, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2021

Financial freedom for free

Cash app is by far the best, easiest & most connected way to send & receive money with almost no cost unless you want faster transfer timing. Just be sure your account has both a phone # & an email address listed

PROS

The lightening speed for sending & receiving money is incredible. Connect any debit card or bank account & you can add money or send money. You even have the option to get a debit card to simplify things even more. If you are sent money you can deposit it into whatever account &/or debit card connected to your cash app account. With direct deposit you really do get your money early, even over the weekend unlike most

CONS

If you change your phone # connected to your cash app account, there's little chance to get back into your account. Customer service is terrible, too. Despite numerous in-app messages plus emails & phone conversations, the support staff never had all the information prior to each response. One communication would have them saying it was possible to retrieve a previous account while the next communication for the same issue would have them saying there's no way to recover an older account even if it had balance still

Reasons for switching to Cash App

Cash app is easier to use & gets me my direct deposit much sooner than chime & it works over the weekends too

Mariya

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

I Highly Suggest You Use Cash App

PROS

So cashapp has a bitcoin option, they alert you of any suspicious activity on your account, you can pay and accept a payment from just about anyone from almost anywhere in the world! If you need to accept instant payments, Cash App is the way to go!

CONS

I like everything about Cash App, I honestly have nothing bad to say.

Joshua

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Direct Deposit Lies

CONS

They claim to pay you up to 2 days in advance for direct deposits, but this is a lie. Sometimes it's 2 days (very rare), sometimes it's 1 day, sometimes it's 3 days AFTER your normal payday. They claim that it has to do with when my depositor makes the deposit, but I've confirmed with the depositor that the deposit is made the same exact time every payday - I've even seen the timestamps. I'm tired of not knowing what day I will be getting paid on so I'm no longer using this app. They lie.

Shawn

Internet, 1 employee

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

TrashApp I mean CashApp

They spent my money wothout authorization and did not refund my money from thier products error.

PROS

Widely used and accepted by countless retailers and suppliers around the world.

CONS

Customer service is terrible and offers no kind of amicable solution to thier products poor business practices. Horrible dispute resolution. Inferior to every affiliate within thier industry. Blames thier users for CashApp mistakes whever a pro lem arises. They only stole $40 however $40 is $40.