All BitPay Reviews
1-16 of 16 Reviews
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Wale
Verified reviewer
Internet, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2022
The customer support could be better
Apart from the bad customer support, BitPay is a platform that makes it easy to accept crypto payments on your website or application.
PROSBitPay lets us easily integrate a cryptocurrency payment gateway into our application with minimal setup. Unlike other payment gateways with tight geo-restriction, BitPay lets us use the service with reasonable fees.
CONSIn my experience, the customer support system is horrible. It took weeks to get the account approved and this is my major gripe with this platform.
Reasons for switching to BitPay
CoinPayments has serious geo-restrictions. I had to contact a partner in a supported country to set up an account in the first place. This became frustrating as time went by.
Paul
Public Relations and Communications, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
BitPay - the bridge between crypto and convention money for your business
When I owned a coffee shop and was introduced to bitcoin, BitPay was an amazing tool to allow me to accept crypto from a new customer base without actually holding bitcoin. If you do decide to jump into crypto with your business, I would start with BitPay.
PROSBitPay allows you to accept bitcoin and other cryptocurrencies without the risk of volatility - it automatically converts to your local currency without any fees. It works much better than credit cards.
CONSTheir customer service tends to be on the slower side - it can take a few days to get an answer.
Reason for choosing BitPay
BitPay offered a lot more user-friendly tools.
Paul
Capital Markets, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Please stay away from these scammers
Please stay away from these scammers which keep growing with no ending in sight. is the worst broker I have ever invested with. By His grace, I was able to get my stolen money on contacting [sensitive content hidden] I hope that this stops and the authorities get more grip on things.
PROSI had a very terrible experience with them so i will not recommend them to anyone.
CONSThey are not reliable, you will only end up losing your money. They kept on asking me to invest more money.
Nipon
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Accepting crypto payments for business. BitPay could be just the solution you’re looking for.
Average
PROSCrypto payments accepted via bitpay automatically clear to Bank or wallet daily. You can covert every payment to your preferred currency immediately avoiding unexpected rate fluctuations. Also they partnered with Visa network offering a Visa debit card which allows you to access your fund from any Visa supported ATM around the world.
CONSPlugin market limited. Very poor customer support. Not recommended for big businesses. Visa card available only in few countries.
Reason for choosing BitPay
Simpler service
Meale
Verified reviewer
Business Supplies and Equipment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
the fast crypto transactions place
i use it to make a lot of quick transactions
CONSsome functionnaries have to be performed
Roselyn
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
The beauty of using bitpay
I am deeply thankful to this platform. My transactions are made easier and consumes less time and effort. It is indeed highly convenient. The overall service is great.
PROSIf you want hassle-free transactions like payments, then bitpay is the only thing I can recommend based on my personal experiences. Its way cheaper yet services are topnotch. I got to track my orders and earnings with optimum security. Here I can easily access and process payments of my orders, transfer money, and manage my earnings with high transparency and accuracy of service.
CONSI am experiencing processing a minor delay one time, its might be because of poor internet connectivity in my end. other than that, everything else seems to work smoothly and I am enjoying its features so far.
Peshian
Leisure, Travel & Tourism, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Crypto currency
I do mostly use it for cryptocurrency trading.
PROSIt is a cryptocurrency wallet which I normally use to buy Bitcoin and also is there to keep money in any currencies in the world
CONSIt also helps me to send money to different world cryptocurrency wallets and also interact with the different people.
Archit
Information Technology and Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Low Fees and quick crypto load options
There are no associated fees to load the crypto card and the funds are available instantly.
CONSLess number of ATM networks however the fees is low
Akhna
Market Research, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Why I use bitpay
Overall I like the app it helped me when I was using it for twitch when twitch was accepting crypto
PROSI like that you can buy stuff using bitpay without having a credit card...in Trinidad where I work, my boss treats us very bad and underpay us for alot of work so having bitpay gives me a little hope honestly
CONSI least like that your account is so hard to save on it! They need to fix that quickly...you could loose everything easily
JAZE
Verified reviewer
Architecture & Planning, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Bitpay Will Save The Day
It uncomplicates having to convert crypto to fiat and vice-versa which is exactly what I need in debit card.
PROSAn excellent payment processing system that allows you buy or sell Bitcoin amongst other cryptocurrencies with ease and utmost security.
CONSSometimes when you want to purchase crypto, the network fees can be relatively high meaning you should hold off on your purchase until further notice.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Jean walllet
De puis que je l'utilise il me convaint de par ses e-mails et notification instantané pour chaque mise à jours
PROSCe logiciel me satisfais de par son amusement avec les pièces tesnet qui te permettent de te familiariser avec le logiciel
CONSParfois compliqué pour la visualisation de certains onglets
Reasons for switching to BitPay
Pour plus de renseignements sur les applications
Mary
Hospital & Health Care, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Bitpays worth it
Overall my experience with bitpay has been good. There were a few hiccups when I first started using them but it became easier as time went on and I used it more.
PROSWhat I like the most about bitpay is how simple it is to use. I love that I get a debit card to use instead of having to always send money over to my bank account.
CONSWhat I dislike about bitpay, It's kind of confusing until you click on things and figure it out. When I first started using it I was really confused and almost gave up.
Bakary
Verified reviewer
Automotive, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
Diarra
Jusque là très satisfait
PROSL'accessibilité et la sécurité car depuis j'y suis je n'ai eu aucun problème
CONSLes frais sont un peu énormes par rapport aux autres
Brad
Computer Hardware, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2022
DO NOT use Bitpay to settle real-world invoices.
It appeared to be useful until I actually tried to use it.
CONS*they have a 1% transaction fee *they have no anonymity (they require a photo ID and a facial scan) *they have zero customer service (no email, no phone number, and no online chat!), except for their ticket system which can take days or a week for a response *they have an archaic settlement system - if you somehow underpay an invoice by even a penny or by the exchange transaction fee, they will fail the payment, and may take days to refund your crypto! (which is fluctuating by the hour) I went through all of this and lost ~$1500 in crypto because of these issues, so learn from my experience!
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Avis bitpay
Bitpay est une application révolutionnaire qui offre plusieurs fonctionnalités à ses utilisateurs. Le paiement et le stockage des crypto-monnaies.
PROSJ'ai bien aimé la fonctionnalité de payement par carte
CONSIl y'a parfois des beug et l'application est limitée pour certains pays.
Arvin June
Education Management, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Most trusted and convenient
I highly recommend this software. This is hassle-free and secured.
PROSThis software is very helpful and convenient to use. It will require less time and effort to pay your obligations.
CONSI have not yet encountered any disappointment from this software.