About Brand Embassy
Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comment requiring attention.
Brand Embassy is a full-featured customer support platform with all of the back-end functionality that support teams need to solve issues collaboratively. Team members can collaborate in real time, by messaging other members or departments and by attaching notes to specific cases, issues and clients.
Brand Embassy’s knowledge base application helps employees find the most frequently used support documents and shows standardized answers to...
Brand Embassy Pricing
Brand Embassy offers a solution package to meet any business needs, each with the core functionality to provide customer service on social media, live chat and email. All prices are per user / per month when billed annually. Hispter Super Enterprise
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Not Available