Find the best Customer Communications Management Software

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Elixir

Elixir Cloud: Revolutionize Your Customer Communications Elixir Cloud is a cutting-edge customer communication management (CCM) platform that empowers organizations to create, manage, and deliver personalized, data-driven communi...Read more about Elixir

4.3 (4 reviews)

virsaic

virsaic is a digital ecosystem that helps businesses manage customer communications and digital interactions across multiple channels and devices, including outbound and inbound. virsaic is a digital platform that allows business...Read more about virsaic

5.0 (3 reviews)

Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive

Perfect Doc Studio

Perfect Doc Studio is the ultimate cloud-based platform designed to help businesses streamline their customer communications for businesses across multiple channels, including Document, Email, SMS, WhatsApp, Phone Calls, and Print...Read more about Perfect Doc Studio

5.0 (1 reviews)

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

DataOceans

DataOceans' Billing solution, Billing Hub, allows organizations in various sectors, namely: banks, credit unions, consumer finance and health insurance to streamline their billing process and improve customer experience. Features...Read more about DataOceans

HoneyBook

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Use one platform to see what’s happening with all projects. M...Read more about HoneyBook

ReminderCall.com

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows business...Read more about ReminderCall.com

Nextiva Contact Center

Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. Serve customers where they are and when they want with tr...Read more about Nextiva Contact Center

Mosaicx

Businesses can't hire enough agents to keep every customer happy, so Mosaicx uses conversational AI to create an agent-like experience without a human agent. This creates fast, easy, personalized service experiences, which increas...Read more about Mosaicx

3.8 (4 reviews)

Weave

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer jour...Read more about Weave

TeamSupport Messaging & Live Chat

TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addition to your customer experience. With powerful auto-routing tools, AI-powered chatbots, omnichannel ...Read more about TeamSupport Messaging & Live Chat

Heymarket

Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are availab...Read more about Heymarket

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

DocOrigin

DocOrigin is a document generation solution that is reliable, fast, space-efficient, cost-effective, enterprise-class, multinational, highly customizable, and one that has impeccable customer support. DocOrigin was designed to int...Read more about DocOrigin

ReviewInc

ReviewInc offers business reputation management and customer experience tools to enterprises across various industry verticals, such as brand auto dealers, dental, hospitality, legal services, property management, retail stores, a...Read more about ReviewInc

Retain

Retain gives you the tools to improve engagement and collect more. Reduce delinquency and losses. Whether they are late or just need a reminder to pay on time, Retain's optimization engine lets you send communications to your c...Read more about Retain

5.0 (2 reviews)

Timworks

Timworks is a client support tool that allows businesses and clients to collaborate in a WhatsApp-like interface that is already known and loved. Administrators can chat in real-time with clients and keep an audit trail of all the...Read more about Timworks

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Sendspark

Sendspark is a web-based personalized video email solution that helps businesses build genuine connections with their audience. Sendspark enables organizations to stand out in the inbox with video emails for smarter outreach and c...Read more about Sendspark

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