--- title: "Statflo Software Reviews, Demo & Pricing - 2026" description: "Review of Statflo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-communications-mngt/retail-conversations-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mobile Marketing Software](https://www.softwareadvice.com/mobile-marketing/) / Statflo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/customer-communications-mngt/retail-conversations-profile/alternatives/) # Statflo Review Custom quote 1 plan Wondering if Statflo is right for your organization? Our Mobile Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Statflo 4.8 [(30)](https://www.softwareadvice.com/customer-communications-mngt/retail-conversations-profile/#reviews) Pricing Pricing available upon request ### About Statflo Statflo is the only fully compliant enterprise-grade business text messaging software built to empower frontline teams to communicate with customers on their preferred medium of choice. Statflo can seamlessly integrate with existing systems, embed rich sendable content, and allows customer-facing teams to meet the demands of today’s connected customers. Wondering if Statflo is right for your organization? Our Mobile Marketing Software selection experts can help you in 15 minutes or less. ## Statflo User Interface ## Popular Statflo Alternatives Main Product Statflo 4.8 [(30)](https://www.softwareadvice.com/customer-communications-mngt/retail-conversations-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.82Customer support - 4.43Functionality Pricing Available upon request Get Price Alternative Product [Mobile Text Alerts](https://www.softwareadvice.com/crm/mobile-text-alert-profile/) 4.5 [(86)](https://www.softwareadvice.com/crm/mobile-text-alert-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.35Value for money - 4.61Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [TrueDialog](https://www.softwareadvice.com/admissions/truedialog-profile/) 4.8 [(21)](https://www.softwareadvice.com/admissions/truedialog-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.79Value for money - 4.76Customer support - 4.63Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [CM.com Communications Platform](https://www.softwareadvice.com/crm/cm-com-profile/) 4.9 [(7)](https://www.softwareadvice.com/crm/cm-com-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 5.0Customer support - 4.43Functionality Pricing Starting at €0.01 one time Get Price Alternative Product [Salesmsg](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/) 4.6 [(75)](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.52Value for money - 4.50Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [Sinch Engage](https://www.softwareadvice.com/crm/sinch-engage-profile/) 4.4 [(44)](https://www.softwareadvice.com/crm/sinch-engage-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.33Value for money - 4.0Customer support - 4.11Functionality Pricing Starting at $49.00 per month Get Price ## Statflo Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Statflo Features - Popular features found in Mobile Marketing Campaign Management Contact Management Mobile Access Push Notifications SMS Marketing - More features of Statflo 2-Way Messaging Activity Dashboard Activity Tracking AI Alerts/Notifications API Appointment Scheduling Audience Targeting Automated Responses Batch Communications Campaign Analytics Campaign Planning Campaign Segmentation Chat/Messaging Communication Management Contextual Targeting Conversion Tracking CRM Customer Experience Management Customer Segmentation Customer Service Analytics Customizable Fields Customizable Templates Data Import/Export Engagement Tracking Interaction Tracking Interactive Content Lead Distribution Lead Management Message Personalization MMS Mobile Alerts Multi-Campaign Multi-Channel Attribution Multi-Channel Communication Multi-Channel Marketing Multi-Language On-Demand Communications One-to-One Messaging Personalization Product Recommendations Real-Time Analytics Real-time Conversations Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics ROI Tracking SMS Messaging Template Management Templates Third-Party Integrations Video Support Visual Analytics Workflow Management ## Statflo Integrations Salesforce Platform Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Adobe Analytics Integration rated undefined from -1 review ## Statflo User Reviews ## Statflo customer ratings - Overall rating: 4.8/5 - Total reviews: 30 ### Rating distribution - 5 stars: 24 reviews (80%) - 4 stars: 5 reviews (17%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.4/5 --- Have you used Statflo and would like to share your experience with others? ### A great modern solution for a modern problem. - Overall rating: 5/5 - Reviewer: Casey I. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is a great product to reach customers who in this day in age block most forms of communication. Texting guests is a more streamlined marketing approach and is an excellent way to inform our customers of ever changing promotions and offers. #### Cons Some technical difficulties with account profiles not loading the correct information from the integration through RQ. However, the TEAM at Statflo is very quick to respond and offer solutions. --- ### Best Way To Practice Outreach - Overall rating: 5/5 - Reviewer: Larry Z. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that this is direct marketing to my own customer base. The fact that you can shoot a text to a customer and have them see everything without having to pick up the phone is perfect. Even if my target is not ready to buy today it shows we care and we are in the back of their mind. #### Cons No cons for me at all. The software does what it is supposed to. #### Vendor response Simple and to-the-point! Thanks, Larry. Even if folks aren't ready to buy, a strategically placed text message keeps you top-of-mind. Love the feedback! Replied October 2020 --- ### Very nice interface - Overall rating: 5/5 - Reviewer: Cemil Y. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros customer service responded very quickly, I like its interface, our customers are satisfied #### Cons There isn't anything I don't like in general. --- ### Outstanding Partners - Overall rating: 5/5 - Reviewer: elvin b. - Verified reviewer: Yes - Industry: Wireless - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at Statflo have been great partners since day 1. They are proactive in their approach, and are extremely responsive. If you are looking for a CRM tools for retail, I would highly recommend you give Statflo a serious look. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very intuitive for all end users and provides which helped accelerate adoption rates. #### Cons No real cons at this point. Our experience with both the software and account team has been very favorable. #### Reasons for switching to Statflo We did a 4 store trial, and the results were so favourable, we accelerated to roll out to all locations. #### Vendor response Thanks for the kind words, Elvin! The pilot is always a nice way to ease into Statflo and let the results speak for themselves. Replied October 2020 --- ### An incredible tool for managing customer outreach, post-sales service, and driving repeat business. - Overall rating: 5/5 - Reviewer: Brandon J. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Statflo boasts ease of use and strong reporting capabilities. More than the software itself, the collaboration and support from the Statflo Team makes this a great addition to the customer experience. #### Cons I have no concerns with the Statflo software. One recommendation I could recommend would be automated reporting to a specific distrobution list that covers the key KPIs. #### Vendor response Love the this feedback, Brandon. providing a stellar customer experience is our #1 priority so that's good to hear that our platform helps you do that. We're making some big improvements to our reporting suite, so be on the lookout for that! Replied October 2020 --- ### Easy and Efficient - Overall rating: 5/5 - Reviewer: Alicia R. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to reach out to customers via text or call. It helps create better relationships with customers. I love the reporting features and how you can easy track success and coach off of the reports. #### Cons Sometimes there are certain glitches where the phone number is out of the area, or where leads were supposed to be removed but weren't. #### Vendor response Wow! Thanks for the generous review, Alicia. Glad to hear that the reporting gives you the right insight to coach to better behaviors. We've tightened up on data issues, so let us know if things are better on your side! Replied September 2020 --- ### Statflo - Overall rating: 5/5 - Reviewer: Vinny R. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to reach and stay relevant with customers. A great tool to maintain and grow your business. Definitely recommended if you are looking to grow your business #### Cons The one thing I'd improve is the selection of customer whiles reassigning to new Representative #### Vendor response Thanks for the feedback, Vinny! We've made a note of your suggestions and hopefully will have something to show for it soon! Replied May 2021 --- ### Best since paper - Overall rating: 5/5 - Reviewer: Shelley V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been great to work with the team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it reminds me when to follow up with guest and keeps everything in one place! It make my customers feel important. #### Cons Not much it’s a pretty smooth interface, it would be nice to be able to customize the initial chat request to add personal touch to sale #### Vendor response Thanks for the feedback, Shelley! We're all about making outreach easy for you and your customers. Good note on the initial chat request. Indeed, while we do allow you to customize a few things like name, location, etc, the rest of the message is fixed according to the campaign. We mostly do this to ensure the conversation starts on the right foot and reduce any risk of being too "salesy" on the first go. But, fair point, and we'll pass the feedback on to our product team. Replied September 2020 --- ### A Step Into 21st Century - Overall rating: 4/5 - Reviewer: Scott L. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive so far. We look forward to future development of the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It really is a step into the 21st century of communication. Outbound calls are a thing of the past. This system is intuitive and easy to use. #### Cons It is in the very early stages of development in regards to features. We would like to see it add closed sale tracking for individuals as well as a metric to compare agencies in skill. Like closed sale/text or something. #### Vendor response Awesome feedback, Scott! Definitely a modern way of doing outreach vs. calling every single customer. Happy to have you as an early adopter of Statflo and appreciate your patience as we mature and grow the product to meet your needs. Replied October 2020 --- ### Statflo - Overall rating: 4/5 - Reviewer: Brad W. - Verified reviewer: Yes - Industry: Wireless - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been very beneficial to our company. The ability to customize our outreach message was extremely helpful during the early days of COVID in reaching out to support our customers in need. We have captured additional sales and it has helped our stores remain top of mind when our customers are ready to purchase. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Extremely easy to use and understand. Great reporting down the rep level. Ability to see actual text conversations with customers to be able to coach associates toward improvement. #### Cons Other than being glitchy when logging in, it always works, usually just takes 2 or 3 attempts, I haven't had any significant issues. #### Reasons for switching to Statflo Texting and reporting to the rep level. #### Vendor response Thanks for the feedback, Brad. Glad we were able to support you throughout these difficult months. As for the login attempts, we're working on a fix to help make all logins more secure. Stay tuned! 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