The team at Statflo have been great partners since day 1.

Ease of use to get in contact with current, former and future guests. SENSITIVE CONTENT HIDDEN] is the best.

It’s been easy to use, quick, and helpful to all our associates and customers alike. Customers love being able to speak through text.

We love that we are able to communicate with our customers via text message.

An awesome way to reconnect with customers. This has enable our company to provide amazing customer service to customers that often feel forgotten because their first purchase was made months ago.

I do not like the letter limit. When you are having an engaging conversation it is very frustrating having to keep it under 160 characters.

It does feed in from RQ, so if the information is wrong or you don't have the customer information you have to do some research.

It has been very beneficial to our company. The ability to customize our outreach message was extremely helpful during the early days of COVID in reaching out to support our customers in need.

It helps create better relationships with customers. I love the reporting features and how you can easy track success and coach off of the reports.

This is an amazing tool we use daily that help us reach out to mass groups of customers quickly to invite them in store.

Missing broadcast message option for text service.

Gabi is fantastic at statflo and is always there when we need her. The technical support team is very efficient as well.

Statflo is user friendly, simplistic, direct and easy to monitor results and track progress.

I do like that it's web based so that it can be accessed from anywhere. The functionality of the lists is fairly straight forward and the ability to report on progress is seamless.

Statflo boasts ease of use and strong reporting capabilities. More than the software itself, the collaboration and support from the Statflo Team makes this a great addition to the customer experience.

Reassigning campaigns is extremely difficult because it's not a mirror image of the accounts page. I looks and works completely different.

Awesome experience so far. The team love connecting with customers through text messages.

Sometimes , some data is missing or not accurate.

From an admin standpoint the reporting is very clean and easy to use. I can get the info I need whenever I need it to analyze ROI, where I need to improve, and what is working well.

US Dollar

Statflo is the only fully compliant enterprise-grade business text messaging software built to empower frontline teams to communicate with customers on their preferred medium of choice. 

Statflo can seamlessly integrate with existing systems, embed rich sendable content, and allows customer-facing teams to meet the demands of today’s connected customers.


LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Personalization

Multi-Channel Management

Automated Responses

Activity Tracking

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Lead Distribution

Multi-Campaign

Communication Management

Interactive Content

Audience Targeting

Customizable Fields

2-Way Messaging

Batch Communications

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Campaign Planning

One-to-One Messaging

Contact Management

Customer Experience Management

Lead Management

Mobile Access

On-Demand Communications

Real Time Data

Product Recommendations

Multi-Channel Communication

Real-Time Notifications

Contextual Targeting

Workflow Management

Message Personalization

Real-time Updates

Video Support

Visual Analytics

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Chat/Messaging

Customizable Templates

Real-time Conversations

Conversion Tracking

Multi-Channel Attribution

Interaction Tracking

Multi-Language

Real Time Reporting

Reporting/Analytics

Widgets

Campaign Analytics

Tagging

Third-Party Integrations

Appointment Scheduling

Campaign Management

Mobile Alerts

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

51-200

201-500

501-1000

1000+

Statflo

Live Online

Webinars

Documentation

Videos

DataOceans' Billing solution, Billing Hub, allows organizations in various sectors, namely: banks, credit unions, consumer finance and health insurance to streamline their billing process and improve customer experience.

Features: 

Create Dynamic Content: Enable variable content intelligently. Build and manage data-driven targeted messaging. 

Optimize customer communications in minutes with:

No help from IT or outside vendors
A centralized place to manage and store content
Rapid, scalable content strategies

A Better Way to Print:  Printed content will always be a factor in billing communications. With DataOceans, develop a more agile printing process and gain access to a reliable network of printers. 
Lower your printing and mailing costs while creating an integrated digital transformation. Our network allows you to seamlessly deliver communications via print with opportunities to add:

QR codes to support digital conversion
Personalized information regarding payments
Tailored offers to individual customers

Engaging Bills, Statements, and Invoices:  Secure more value from statements and billing correspondence. E 

Engage customers by delivering effective communications throughout the revenue cycle with the ability to:

Present a concise explanation of what is due, when and how to pay
Optimize statements for printing with full control of design
Incorporate your branding for consistent messaging
Logically design bills to get customers to take action 


Benefits:

Drive digital adoption: Bridge the paper-to-digital divide. Promote eDelivery to encourage adoption through QR codes and smart offers.

Reduce Customer Confusion: Poor design of a bill creates confusion, which leads to billing inquiry calls and extra costs. Deliver personalized, easy-to-understand, communications that make payments simple.

Boost Bottom Line: Drive cross-sell and up-sell opportunities through personalized messages while increasing autopay adoption.

Facilitate Customer Payments: Make it easy for customers to pay faster. When a bill is clear and concise payments are on time.


Fast Track to Quick, Long-Term Success

Unlock the value of your customer data with a seamless integration of Billing Hub — all in 45 days or less. dataOceans' team of CCM experts works closely with clients to keep everything on track and ensure success well past implementation. 




Surveys & Feedback

Real Time Monitoring

SSL Security

Customer Database

Print Management

Collaboration Tools

Email Distribution

Content Management

Historical Reporting

Real Time Notifications

Email Management

Billing & Invoicing

Inbox Management

Alerts / Escalation

Customizable Branding

Contact Database

Feedback Management

Auto-Responders

Customer History

Third Party Integrations

Options include fixed subscription or per customer per month. Please contact DataOceans for pricing details.

Phone Support

DataOceans

In Person

Statflo vs DataOceans

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons