Pipedrive

RATING:

4.54

(2709)

About Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps. Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual ...

Pipedrive Pricing

A simple CRM starting at $14.90 per user per month subscription. It's easy to add or remove team members at any time.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Pipedrive manage sales pipeline
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Pipedrive Reviews

Overall Rating

4.54

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 2,560 reviews

Tanya

Company size: 11 - 50 employees

Time used: Unspecified

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Pipedrive User Review

User Profile

Rishabh

Verified reviewer

Company size: 51-200 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

December 2022

Affordable & User friendly CRM

Pros

Ease of use is nice. The UI also looks nice and a newbie can also understand it's functions within a day or two

Cons

Filters while viewing different deals/leads should be made more comprehensive and easy to use

Anonymous

Company size: 501-1,000 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Pipedrive is a great visual pipeline management tool

Overall it is a great tool to stay organized as efficiently as possible and have multiple users to work as a team as well.

Pros

Pipedrive integrates with numerous 3rd party software tools very easily. It is an overall fantastic visual pipeline management tool to customize a beginning-to-end customer pipeline management system tailored to what you want.

Cons

although relatively reasonably priced compared to other options, the cost is perhaps what I like least. Especially since adding the cost of 3rd party interactions is most likely to happen for most people.

Joshua

Company size: 201-500 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

December 2022

Pipedrive - Great for Startups, SMBs

Overall experience was good but we had to move as we tried to scale up and required advanced reporting and point and click integration with certain tool that were not available at that point in time.

Pros

-Very clean product-Great UI - very intuitive -Does a good Sales CRM for companies trying to start their Sales process-Decent reporting

Cons

-Does not compare to the current market leaders - SF, Hubspot etc-Not for heavy lifting-Advance reporting not available

Reasons for choosing Pipedrive

Cost, and did not have the bandwith to have developers and admin to build out the SF product as per our requirements.

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

November 2022

One CRM to rule them all

My fav. CRM

Pros

Super easy to use, well prices. I think the biggest advantage for my team is the reporting module - easy to customise reports.

Cons

Maybe it could have more fancy stuff to help generate/manage leads from the marketing perspective. It simply could have more features around lead generation or maybe some AI to help us get more out of our leads (more deals)

Reasons for choosing Pipedrive

Less complex, easy to use, price

Reasons for switching to Pipedrive

We needed more complex reporting. The price was lower too

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