Pipedrive

RATING:

4.5

(2934)

About Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps. Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual ...

Pipedrive Pricing

A simple CRM starting at $14.90 per user per month subscription. It's easy to add or remove team members at any time.

Starting price: 

$14.90 per month

Free trial: 

Available

Free version: 

Not Available

Pipedrive manage sales pipeline

Pipedrive Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Pipedrive

1 - 5 of 2,797 Reviews

Tanya

Mental Health Care, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Pipedrive User Review

User Profile

Mansur

Verified reviewer

Business Supplies and Equipment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Pipedrive: A Comprehensive Tool for Managing Customer Relationships, Tracking Sales, and Organizing

Overall, it is a great tool for businesses of any size that need to manage customer relationships, track sales, and organize marketing campaigns.

PROS

It offers a lot of features that can be used to help manage customer relationships, track sales, and organize marketing campaigns. It is a great tool for managing customer relationships because it allows you to keep track of all customer information and interactions in one place. It also allows you to set up automated tasks, follow-ups and reminders, as well as track all sales activities. Additionally, it offers a variety of analytics and reporting tools to help you gain insights into your sales process.

CONS

It is not very user-friendly, especially for those who are new to the software. Also, it is quite expensive and updates can be slow. However, if you are willing to invest in the software, it can be beneficial for managing customer relationships, tracking sales, and organizing marketing campaigns.

Reasons for switching to Pipedrive

I decided to make the switch to Pipedrive because I wanted to have an efficient way to manage customer relationships, track sales, and organize marketing campaigns. With Pipedrive, I can keep track of all customer information and interactions in one place, set up automated tasks and follow-ups, and gain insights into my sales process with the analytics and reporting tools it offers. Additionally, it is a more cost-effective solution than other software I was considering.

Vendor Response

Hey Mansur, We truly appreciate your insights! We will make sure to forward this feedback to our dedicated teams for consideration in future improvements. If there is anything we can help with, let us know and we will be more than happy to help!

Replied March 2023

Kerry

Furniture, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Very underrated CRM system. Works wonders for our sales operations

Pipedrive has completely transformed our sales and CRM operations. Thanks to it, we've saved hundreds of working hours from having to send routine sales emails or set up campaigns because it's all done automatically. It's automated a lot of the processes that used to take up our time and effort. All in all, it's a wonderful tool for boosting your sales output

PROS

1. The custom propert option is a fantastic addition for setting up workarounds for when the standard properties aren't enough.2. The automated workflows are great as well. You can set up automations for everything from logging activity and moving leads down the pipeline, to sending a simple introductory email.

CONS

It's difficult to become a confident user in the beginning. It would be a lot better to have improved onboarding.

Reason for choosing Pipedrive

The other tools are bigger, but Pipedrive seemed like the most robust tool out of them, so we decided to go with it in the end. The price tag was also a major advantage for Pipedrive, especially over Salesforce.

Jonathan

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed February 2024

Amazing option that adjust to many industries

Great. It can work, isnt difficult to understand it.

PROS

I like that you have many functionalities that you can use together to have a detailed sales workflow

CONS

Well, i think that support. Once i had a personal training and was very unuseful.

Zeynel

Media Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

FUNCTIONALITY

5

Reviewed December 2022

A Powerful Tool for Organizing and Prioritizing Sales

All in all, I have found Pipedrive to be an incredibly useful tool for managing and tracking my sales pipeline. The features are comprehensive and the customization options allow you to tailor the platform to your own needs. The cost can be a bit prohibitive, but if you are looking for a powerful sales tool, Pipedrive is definitely worth considering.

PROS

Pipedrive has been an incredibly helpful tool for helping me to organize and prioritize my sales. It has a really intuitive design that makes it easy to use and the customizable options allow you to tailor the platform to your own specific needs. The analytics and reporting features are also very comprehensive and provide valuable insights into our sales pipeline.

CONS

One downside to using Pipedrive is that the cost can be quite steep, especially if you want to unlock all the features. Additionally, there are some issues with the user interface that can be confusing at times.

Reasons for switching to Pipedrive

One of the major advantages that Pipedrive has over its competitors is its powerful analytics and reporting features. It can provide valuable insights into your sales pipeline that can help you to make better decisions about how to manage your sales. Additionally, the customizable options make it easy to tailor the platform to suit your specific needs. Overall, Pipedrive is a great tool for anyone looking to organize and prioritize their sales.