Sociocs
About Sociocs
Awards and Recognition
Sociocs Pricing
Monthly and Yearly payment options available. Flexible pricing based on your needs.
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Sociocs
1 - 5 of 88 Reviews
Gyarshilal
Verified reviewer
Marketing and Advertising, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Great all rounder platform for me
I recommend Sociocs to firms searching for a simple and effective consumer communication solution. Its two-way text discussions, bulk messaging, auto messaging, and click-to-chat features make it easy for me to engage with consumers and give excellent service. For firms that value efficient communication and client happiness, I think Sociocs is a good alternative.
PROSI like Sociocs to be perfect for companies trying to improve customer service since I really appreciate streamlined communication. I think Sociocs' two-way text conversations are awesome for building relationships and quickly answering customer queries. With Sociocs, firms are able to SMS large client groups, which is really helpful. Plus, Sociocs automates responses to common questions, saving time and boosting communication. It even allows one-click texting, which makes customer communication even better.
CONSSociocs to be an excellent communication tool for businesses, but there are a few drawbacks I need to keep in mind. Primarily, Sociocs is a text messaging platform and doesn't offer as many features as some other customer communication tools. Additionally, Sociocs currently has limited integrations with other tools and platforms, which could be a drawback for me. Lastly, while Sociocs is reasonably priced, it may not be the most affordable option for my small business.
Vendor Response
Thank you for your review and feedback.
Replied March 2023
Prasath
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2023
Sociocs: Customer engagement & online communication tool
Sociocs stands out as an exceptional online customer engagement platform, highly valued by businesses and professionals alike. With its extensive range of features, it enables effortless business text messaging and online bulk text messaging. What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences. Sociocs is the go-to solution for efficient customer engagement without any complications or delays.
PROSWe can communicate effectively with our clients as well as provide an outstanding online customer service experience. By using this tool, we can acquire new customers as well as retain existing customers easily to expand. The Google Play store makes it easy for businesses to download and use this highly customizable application. Businesses can enhance their growth and operation efficiency with this tool. The company offers outstanding customer service, social media management tools, and messenger options.
CONSDespite its effectiveness in attracting new clients and accelerating a business's growth exponentially in highly profitable ways, this customer engagement tool has not encountered any issues as of yet. Adding additional features to the app would help it remain relevant to the market and business needs.
Reasons for switching to Sociocs
I switched from Liveagent to Sociocs for its broad acceptance, remarkable customer service experience, affordability, and scalability. Sociocs surpasses expectations with its extensive feature set and flawless functionality, guaranteeing seamless operations without any technical complications.
Vendor Response
Thank you very much for your review. We are glad to have you on the Sociocs platform.
Replied August 2023
Rahul
Higher Education, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Sociocs is amazing
I am happy with Sociocs and would like to suggest it to others.
PROSFunctionality: Sociocs software that provides useful functions and features to help me manage my social media accounts or analyze social media data is highly valued.Integration: Sociocs software that integrates well with other software and tools, such as CRM systems or email marketing tools, is highly appreciated.Support: I appreciate software that offers good customer support and technical assistance.Security: Sociocs software that provides strong security measures to protect my data and prevent cyber attacks is highly valued.
CONSComplexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn.Cost: You may dislike software that is expensive, especially if there are other free or lower-cost alternatives available.Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users.Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts effectively.
Vendor Response
Thank you for your review and feedback.
Replied March 2023
Hina
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
A Highly Engaging and Interactive Social Networking Platform for Connecting
My overall experience with Sociocs has been positive. The platform is user friendly and has great features that make it easy to create and manage social media campaigns. The customer support team is also very responsive and helpful with any issues I have encountered. I also appreciate the ability to track analytics and performance of campaigns in real-time.
PROSI liked the fact that Sociocs platform is designed to help businesses manage their online presence in a more efficient way. The platform provides tools to help businesses create and manage social media campaigns, as well as track and measure their performance. It also provides analytics to help businesses understand their audience and make better decisions about how to engage with them. Overall, I found Sociocs to be a great tool for businesses who want to maximize their online presence.
CONSThe most disliked aspect of the Sociocs platform was its lack of features. It was difficult to customize our profile page and there was no way to search for other users. Additionally, the platform had limited options for interacting with other users and the user interface was not very intuitive.
Sushruth
Verified reviewer
Financial Services, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Great software for bulk business texting and communication
My overall experience with Sociocs has been very good so far and I hope it continues this way.
PROSOne of the best things about Sociocs is the different channels that are available inside it. We get to connect via Facebook, Telegram and even google business messenger to connect with clients. Also, the reminder messages are automatic which is very good
CONSThere should be more help content that is needed in the application. The entire UI of the platform is very good, but more emphasis should be given on the contact import and export options