All Apollo Reviews

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Heather

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Create marketing campaigns

User Profile

Paramveer Singh

Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Make your sale process automatic using Apollo.io

It was a great experience using Aplollo.io. I am a freight broker so we need to generate customer database and contact them and follow-up them. This whole process becomes so easy using Apollo.io.

PROS

Apollo.io is a great CRM as well as lead generator. We can use different filters to search appropriate lead for our business. Also under engage tab software provides features of email marketing.

CONS

Customer support it slow. No live support is available. Sometime some bugs are observed which make task difficult.

Reason for choosing Apollo

Apollo.io has less pricing as compare to zoominfo.

Steve

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Apollo has become my secret weapon

Absolutely amazing! At first I was getting frustrated with the software but once I dedicated some time to learn it I was able to unlock it's potential and now it is a seriously vital tool for us. And their support is one of the best I've ever experienced from a company.

PROS

Once I figured out really how to use Apollo it has become the key to setting meetings for my business. I've spent thousands of dollars and literally years trying other methods of lead gen and while other things have worked, nothing has worked quite as well as Apollo. The 2 biggest things I love about Apollo are 1. The search filter capabilities are amazing and they keep adding to it! It is so incredibly powerful I canceled my LinkedIn Sales Nav subscription because Apollo just blew LinkedIn out of the water for me. 2. The email sequencing functions are amazing and really help take a huge chunk of work off of my plate. I HIGHLY recommend Apollo. It is so far beyond better value and I think more capable than any other similar platform.

CONS

The 2 biggest drawbacks for me are the email tracking glitches and the learning curve. I'll explain, Email tracking is very detailed and I love the data they give you but on my account its only 50-70% accurate. If someone is using something like Mac Mail it doesn't track opens or replies so I thought I was getting poor rates until I dug into it further and confirmed with a different platform. HOWEVER, I've told Apollo about this and they have been amazing to try and fix it. Still working on it but Im honestly confident they will and this could just be for my account. It hasnt impacted my results in my campaigns either which is important to note. The other thing was the learning curve. This software is quite powerful and has a ton of features and I feel at first the way its set up was very confusing and hard to learn. However, once I dedicated some time to trying it out it really all clicked. And again, Apollo customer support has been amazing in helping me learn the software.

Reason for choosing Apollo

Price was a big factor but also the search capabilities in the platform. The way you can search leads AND email them with the different sequences AND get real data back I couldn't find a comparable software that was anywhere near this reasonable of a price.

Reasons for switching to Apollo

Apollo was simply better in features, capabilities, accuracy in information, and better price point.

Tom

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed May 2021

Questionable business practices, lost thousands of leads

After paying more than $5000 over a few years to build my lead lists I had to pause outbound marketing during COVID. During that time I lowered my subscription from paid to free. What I did not know is that when you do that, all of your contacts and prior purchased credits are deleted and unrecoverable.

PROS

The segmentation and filtering tools make it easy to zoom into critical leads and easily create outbound campaigns.

CONS

The company has no loyalty to their customer base, doesn't respect EU privacy laws and has poor customer service.

Reasons for switching to Apollo

I contacted customer service and they basically said 'you're not paying us so tough'. That was after spending thousands with them over a couple of years. They eventually reluctantly gave me a backlog of credits to start building my database again (a ton of work), but only for one month, after creating about 1/5 of my original contact list it was all deleted again. Exporting contacts can only be done 20 at a time, so after spending hours paging and exporting I only retained a few thousand lead.

Suzie

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

true Review

I enjoyed working with apollo since it is very user friendly .

PROS

The user-friendly and intuitive interface of Apollo is one of its best characteristics. Apollo has been really helpful to a sales team by giving them free HQ numbers and emails.

CONS

Apollo gives free credits that some other tools do not offer, and they only offer 5 or 10 credits. I thus enjoy Apollo

Diana

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

My Favorite Sales Engagement Software

99% positive across two different companies. I actually was responsible for recommending Apollo to my new company (I actually told my manager about Apollo in our first interview and he told me on my first day that they purchased Apollo based on my recommendation)

PROS

I love that it has the ability to do prospecting, lead generation, email outreach and dialing out all in one place. I primarily use it for myself to do outbound email outreach and to generate lists of new leads for our SDR and she uses it for email outreach and some dialing too.

CONS

I do feel that it could be better about activity tracking when it comes to integrating with HubSpot, I used it with Salesforce at a previous company and it was easy to push activities to Salesforce, but it seems a little less intuitive with HubSpot.

Reasons for switching to Apollo

The ability to do both prospecting and outreach in one tool.

Mohammed

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed December 2022

Good Product for Lead Generation

Good Product for good price

PROS

Easy to UseLarge DatabaseVery inexpensivesurprisingly i'm finding Lot of direct phone numbers these days

CONS

20% to 30% of the contacts are outdated.

Reason for choosing Apollo

We found Apollo.io is better then RocketReach

Reasons for switching to Apollo

D&B Hoovers has worst management team and customer support

Nidhi

Computer Games, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Apollo application review

i have been using this for the last 2 years and this is the so far best tool. this eases the data collection work and reduces the time on data collection

PROS

easy to collect data and get them in one place. Accessing the contacts/companies is efficient. navigation inside the app is excellent

CONS

There are some contacts that are missing in the apollo. need more listing of companies and filters

Reason for choosing Apollo

The cost and the easy navigation of the platform to get and access data. CRM management. Tool

Lucio

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best in class

Apollo helps my team get perfect data and automate our reach outs. It is incredibly good software.

PROS

Although the main use is to gather intel and data, Apollo has a sales enablement tool that is incredibly good. Their support team is very fast and they are always open to suggestions.

CONS

I miss a status page, Apollo doesn't go down at all, but sometimes we experience slowness and miss being able to check if something is wrong without having to check in with their support team.

Reason for choosing Apollo

Data quality first, once we covered that and found the top contenders, UX and then pricing determined the best option.

Anonymous

11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2021

Apollo.io is very efficient and less expensive compared to other tools that I've used so far.

The thing that I absolutely like on this tool is the price. It is cheaper but has many features compared to other tools that I used.

PROS

The features that I like the most on this tool is the accuracy and efficiency. All the prospects that I've made using this tool is correct.

CONS

Sometimes the loading time from searching is taking longer than usual, other than that, I did not encounter any problems yet.

Reasons for switching to Apollo

Lusha's credit system is too complicated and expensive, it needs to be checked every time we use it.

User Profile

Satyam

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The best prospecting tool

PROS

The features that help me to operate on every operation there is for prospecting makes apollo the very best of tools that should be used widely by marketers and business owners.

CONS

The export limit is one thing thing that should have been increases in number and sometimes feel like a lot of extra work.

Reasons for switching to Apollo

Apollo had a lot extra to offer on a similar price and we tested it out and found it way more useful.

Trisha

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Well States Healthcare - Provider Relations Manager

Provider personnel who answer the main line often refuse to give out email addresses. This is frustrating as emails are often reviewed after hours and could easily be responded to at any time. Whereas a voicemail left can quickly become a game of 'phone tag' lasting for days or even weeks. Having a way to find email addresses can bypass this issue and get you in communication with the correct person in a timely manner.

PROS

Ability to acquire email addresses for the people I need to communicate with.

CONS

Sometimes finding the company name on the search does not work very well, especially if the company name has several words in the name.

Reason for choosing Apollo

LinkedIn was the not user friendly AT ALL! I didn't even make it through a full week of the free trial before cancelling.

Ankurman

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

ZenProspect consolidates sales prospecting, engagement, and coaching very well!

- Set meetings with prospects - Productivity gains as I can dial, prospect, email all in one place - Engagement metrics, reports building helps me understand the progress of the sales outbound campaigns to make data-driven decisions

PROS

I'm an ex-Outreach user (sorry folks). Their product is addictive and got me obsessed with personalized prospecting at scale. But hopping around between different tools just to get the leads into the Outreach Databases was time-consuming. ZP solves this with their Prospecting tool. There are more leads in their database than you can prospect in this lifetime without violating Google's spam alerts. So that's prospecting. The sequence tool, may even be an exact clone of Outreach but it's smooth and not buggy compared to my experience with Outreach where I'd have font size errors often while composing my emails. ZP's sequencing tool comes with solid engagement metrics to make data-driven prospecting. Finally, the call transcribing feature helps to understand the sales call for coaching and prospect sentiment analysis. Research says that a winning sales call is when the prospect speaks more than 62%. Combine all of this under one hood, makes me question if the sales leadership in teams who are shelling out hundreds of thousands of dollars to different services even have heard of ZP or not. Well, VC funding will run out eventually. ZenProsect consolidates what is needed for the SDR to unleash their full potential at work. I'm a believer and think they will crush their components over the next 3 years as long as they keep offering the

CONS

Not much except that their price tag on an annual contract basis can be a bit of a challenge for an internal champion like me to sell into my org.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2022

Simple, yet powerful.

It's been a fulfilling experience, updates to the platform are constant, so it's always performing well. I'd recommend this personally for anyone who has many different systems and CRMs, as this is almost a perfect all-in-one.

PROS

Using Apollo Vs. using something like salesforce allows for a much more simplified experience, less headaches, and overall higher team productivity. It's ability to track team performance allows us to see what our colleagues are doing and improve using proven strategies. It usually doesn't go down, when it does, Customer Support is ready to take action almost immediately. The built-in dialer is one of the best i've used, I would even advised using Apollo for this feature alone as opposed to other VOIPs. It features local numbers as well as personalized numbers as well, and you can virtuallu call any country.

CONS

The main Con is Lead Sourcing. Apollo does have it's own pool that generally gets updated, but I wouldn't recommend this software to gather leads from, like with Zoominfo. The times it does go down, though scarce, can be lenghty some times, slowing down workflow for several hours.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Great tool for outbound marketing

It's a helpful tool for outbound marketing

PROS

Apollo is a must-have tool for all marketers who execute outreach. It's very easy to use but the database is its most precious feature. It's also very easy to keep track of replies, bounces, or unsubscriptions (though you have to remove contacts manually from your contact list). Its scheduled and delivered filters help you keep track of and plan ahead for campaigns. The feature where it shows how many times an e-mail has been opened helps you foresee potential leads since, for example, 50 views on one e-mail foreshadows a potential interest.

CONS

Apollo cannot distinguish between an actual reply and a "can't be delivered to x account" auto-reply, so you manually have to check whether there's an actual reply from a prospect -which can be time-consuming-. We export data and make it meaningful manually (which is also pretty time-consuming): since problems such as actual replies vs not delivered cannot be distinguished in its automatic reports.

Patricia

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Apollo for leads prospecting

In general, Apollo is a very convincent tool, I'm about to cancel the other tools I used to pay and I'm considering just keep using Apollo.

PROS

I started to use it because of the contact lists that you can download in Excel format that's a very cool feature you can't find in other tools and then I discovered is a fusion of many functions, for example, for email campaigns or for leading prospect. Is a very complete platform.

CONS

Is difficult to learn how to use it, you need a lot of practice and you can't find many help in internet like tutorials, so you have to learn by yourself.

Reasons for switching to Apollo

Because Apollo has more features.

User Profile

Reunaldo

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

My Review for Apollo

PROS

Apollo.io impressed me as a capable and user-friendly platform for handling consumer data. I also appreciated how simple the interface was to use and how quickly I could create, monitor, and analyze client data. I also like Apollo's potential to be integrated with other well-known platforms.

CONS

The lack of customization options for developing bespoke queries is the least preferred part of Apollo.io. Despite the platform's extensive selection of query templates and parameters, it might be challenging to modify a particular query so that it meets the demands of a project. The platform may sometimes take a while to react when you execute queries.

Rakshit

International Trade and Development, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

A good tool for lead generation

I think I have mentioned that in the Pros section. But I would like to mention one more thing, that I was so happy using Apollo.io in my last organization that I referred it to at least 10 other colleagues and they loved it. Recently one of my old colleagues who wasn't using Apollo.io called me specifically to ask how to use Apollo.io . Wishing all the best to the Apollo team!

PROS

I am able to reach out to the relevant individual in the organization which saves a lot of time and make me more efficient in my work. The best part is the number of free credit Apollo.io provides which is fantastic. I have used couple of other softwares but they only give 5 free credits for a month. After using this software I might even suggest the top management to go ahead with the paid services of Apollo.io .

CONS

As of now there is nothing that i don't like about this software. It works as per my expectations

User Profile

Joe

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Best Strategy for Outbound

PROS

It's the best strategy for outbound sales and inbound lead fielding for 2020 and beyond. We used to see companies using 3 data service providers, pushing that data into CRM and then pushing that data out to an email automation tool, a dialer and LinkedIn was sitting on an Island. With Apollo, you get everything in a single pane of glass. In turn, companies can drastically reduce their ongoing technology costs, systems & integration costs, and time to value.

CONS

There isn't much, the team is great so when you need a new feature - they release it.

Reasons for switching to Apollo

Also replaced ZoomInfo and several supporting DSP's. Everything comes back to money and time. A single pane of glass for all outbound revenue operations.

User Profile

Rubesh

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Integrated Sales and Prospecting Platform

PROS

Apollo.io tackles the issue of buyer urgency and intent. We are able to contact prospects indicating our intent and call just those who have raised their hands by using the several intelligence tools at our disposal. By doing this, unnecessary manhours spent manually contacting prospects who are still in the research stage and not yet ready to commit are reduced.

CONS

I feel disappointed with their customer support; sometimes they are not so responsive when you hardly need their support. Only premium customers who pay for more seats get dedicated support for their accounts. Their phone number accuracy and the stack details are still need to be improved.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2023

Apollo Review from a Social Media Marketer

PROS

I like the ability of this application especially in finding appropriate persons in different industries and easily connecting them to LinkedIn. It was a big help for us as a lead generation in finding leads for our clients.

CONS

What I least like about this application is, if we extract the link of their Linkedin account some of them don't have a display photo. I think it will be helpful for us to have a filter portion that will able to filter out those who don't have the display photo.

Pankaj

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Best tool to find prospect details

I have been using last 2 years and have good experienced. It's great tool to find the prospect details, quality is 100% and easy to use. When I'm not able to find prospect email ids from other sources then Apollo provide valid email id. so definitely I will recommend this to everyone. This tool is good for every organization to generate the lead and increase the revenue.

PROS

I like very much this tool, User friendly interface and everyone can find the details easily. This tool provide email ids with accuracy.

CONS

Nothing for me, but Apollo team can provide the direct or mobile number that would be great for every organization.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Solid for the price.

Excellent. I prospected and closed deals using Apollo. Good salesforce integration.

PROS

I like Apollo. It’s a direct competitor to most Outreach tools and really does a nice job of keeping everything organized and in structured view. I used Apollo to prospect and cold call, and it has an amazing feature to search companies globally within the app and prospect (think ZoomInfo, but integrated). A lot of my coworkers had occasional bugs with it but I really enjoyed using the tool and would totally purchase it again.

CONS

Sometimes it was buggy. Sometimes contact info was not correct. A lot of times I found old prospect info of someone who hadn’t worked at the company for 4+ years.

Sandeep

Information Technology and Services, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Apollo

I love apollo

PROS

Real time data, lead segmentation, Artificial intelligence,

CONS

Data should be accurate so sales team not waste their time with other tools

Reason for choosing Apollo

Ui

Reasons for switching to Apollo

User experience

Ermina

Information Technology and Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Apollo.io

The customer service department is based in another country, which is typically good. During regular business hours, the chat function is pretty helpful in resolving most concerns. The team is friendly and responsive. Overall, it's a fantastic deal, and it isn't easy to picture a business not signing up for a month to try it out.

PROS

The free plan is an excellent way to test Apollo. But it would be best if you use Gmail. It provides enough contacts to try out, but it is limited in taking your outreach to the next level. I've been using Apollo.io for almost 2years now and what's nice about it is the contact database being integrated with the sales engagement platform.

CONS

It may take some time to become used to the user interface. It's not something you can get started with right away without experimenting with some features. Another concern is that your inbox's default setting for sending emails is relatively high, and you risk getting sent to spam. It's essential to warm up your email domain.

Showing 1 - 25 of 343 Reviews