--- title: "CandyBar Software Reviews, Demo & Pricing - 2026" description: "Review of CandyBar Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-loyalty/candybar-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) / CandyBar Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CandyBar Review From $45/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview CandyBar 4.6 [(8)](https://www.softwareadvice.com/customer-loyalty/candybar-profile/#reviews) Pricing Starting at $45.00 per feature per month Top Alternatives ### About CandyBar CandyBar is a cloud-based customer loyalty management solution designed for restaurants, salons, spas, retail stores and auto shops. Key features include a dashboard, real-time tracking of customer activity and program performance reports. CandyBar lets users set up loyalty programs based on customers activity such as number of visits, amount spent during each visit and more. Employees can look up customers based on name or phone number. Customers can receive rewards in the form of digital "stamps" sent via SMS. The SMS includes information about the type, quantity and validity of the reward points received. CandyBar also provides a dashboard that helps store owners to analyze loyalty program performance based on the customer feedback. Store owners can invite customers to provide feedback for the reward program specifically and for general service after a visit to the store. The solution is priced on a per month subscription basis which includes support via email. ## CandyBar User Interface ## Popular CandyBar Alternatives Main Product CandyBar 4.6 [(8)](https://www.softwareadvice.com/customer-loyalty/candybar-profile/#reviews) Ratings Breakdown - 4.63Ease of use - 4.29Value for money - 4.86Customer support - 4.38Functionality Pricing Starting at $45.00 per month Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3828)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(257)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.59Value for money - 4.92Customer support - 4.69Functionality Pricing Starting at $79.00 per month Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(542)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.83Value for money - 4.71Customer support - 4.69Functionality Pricing Available upon request Alternative Product [Giftbit](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/) 4.6 [(82)](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.54Customer support - 4.39Functionality Pricing Available upon request Alternative Product [Preferred Patron Loyalty](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/) 4.9 [(109)](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.86Value for money - 4.97Customer support - 4.76Functionality Pricing Starting at $29.00 per month ## CandyBar Pricing and Plans Starting price: $45.00 per month Free Trial Free Version Basic $45.00 per feature, per month No plan information available ## CandyBar Features - Popular features found in Customer Loyalty Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Gamification Gift Card Management Loyalty Cards Member Portal Membership Management Multi-Channel Marketing Referral Tracking - More features of CandyBar Activity Dashboard Customer Database Customer History Discount Management Engagement Tracking Loyalty Program Rewards Management ## CandyBar User Reviews ## CandyBar customer ratings - Overall rating: 4.6/5 - Total reviews: 8 ### Rating distribution - 5 stars: 5 reviews (63%) - 4 stars: 3 reviews (38%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.9/5 - Functionality: 4.4/5 --- Have you used CandyBar and would like to share your experience with others? ### Best Loyalty Program - Overall rating: 5/5 - Reviewer: Deborah G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership. #### Cons I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us. #### Reasons for choosing CandyBar The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything. --- ### Candybar is a super easy loyalty program with good functionality - Overall rating: 4/5 - Reviewer: Kelly C. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. we don't have to print loyalty cards anymore #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok #### Cons there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try. --- ### Good - Overall rating: 4/5 - Reviewer: Diana M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service: Good attitude and fast and concise responds from Mardie #### Cons There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team --- ### Great support! - Overall rating: 5/5 - Reviewer: Laura F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address. #### Cons The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement. --- ### Candy Bar for a Loyalty Program - Overall rating: 5/5 - Reviewer: Stephanie E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Pretty good plus great after sales services by the team behind Candy Bar #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s ease of use and easy for our operations team to understand to use. #### Cons Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn #### Reasons for switching to CandyBar More environmentally friendly. Option to collect a database. --- ### Excellent loyalty Program - Overall rating: 5/5 - Reviewer: sally P. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly #### Cons Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue --- ### CandyBar Review - Overall rating: 4/5 - Reviewer: Bea S. - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Integration of customer database among different platforms and outlets. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's very accessible and the customer support is very responsive. #### Cons Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this. --- ### A robust business card - Overall rating: 5/5 - Reviewer: REINALDO J. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to interact with my clients in a happy way makes them always return. Great application that helps me control the flow of my sales. #### Cons It still needs some improvements, especially in the area of ​​Membership Management and Recommendation Tracking, but it does what it promises --- Showing 1 - 8 of 8 Reviews ## See what companies are saying about Software Advice