About CandyBar


CandyBar is a cloud-based customer loyalty management solution designed for restaurants, salons, spas, retail stores and auto shops. Key features include a dashboard, real-time tracking of customer activity and program performance reports.

CandyBar lets users set up loyalty programs based on customers activity such as number of visits, amount spent during each visit and more. Employees can look up customers based on name or phone number. Customers can receive rewards in the form of digital "stamps" sent via SMS. The SMS includes information about the type, quantity and validity of the reward points received.

CandyBar also provides a dashboard that helps store owners to analyze loyalty program performance based on the customer feedback. Store owners can invite customers to provide feedback for the reward program specifically and for general service after a visit to the store.

The solution is priced on a per month subscription basis which includes support via email.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of CandyBar

Overall rating

4.00 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-3 of 3 reviews

Do you use this product?Write a review

August 2018

Kelly from NYN

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2018

Candybar is a super easy loyalty program with good functionality

we don't have to print loyalty cards anymore

Pros

Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Cons

there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

May 2019

Sally from Bakery

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2019

Awarding loyalty

I think it's just wonderful to be able to award loyal customers with a paperless stamp. It's better for the environment and customers don't fear losing the stamps

Pros

The best part about this, is the eco friendly part, as you don't need to print out loyalty cards anymore.

Cons

It lack of features. I would love to be able to customize each customers profile

February 2019

Bea from Renegade Folk

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2019

CandyBar Review

Integration of customer database among different platforms and outlets.

Pros

It's very accessible and the customer support is very responsive.

Cons

Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.