About Clutch

Clutch is a cloud-based marketing platform designed to help small to large businesses across retail, hospitality, automotive, banking and healthcare industries create personalized marketing campaigns based on the client's behavior and interests and build customer loyalty. Features include gift card management, churn modeling, reminders and impact analysis. 

The application enables marketers to create customer profiles, link identifiers such as email addresses, phone numbers or purchase data, eliminate duplicate data and receive updates about live events. Businesses can use Clutch to measure customer lifetime value (CLV) and score them through recency, frequency and monetary model. Using machine learning technology, team members can determine the optimal ...


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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Clutch

Overall rating

5.00 / 5 stars

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September 2018

Serhii from UPTech Team

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2018

Clutch review

Pros

Nice design, good search among a huge amount of registered companies

Cons

Sometimes it is buggy and companies opens in the new tab :)

October 2018

Sarah from Harley DAvidson Michigan City

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Clutch Gift Cards

Overall, I think Clutch has been a useful resource and a good company to work with. We haven't had a lot of issues with the program itself, and when a problem has come up- we can usually work it out ourselves by utilizing the online portal.

Pros

I like that we have an online portal that we can access to check gift card balances, check to see whether or not a gift card was loaded, what date the gift card was loaded, what amount was initially loaded onto the gift card, and which of our 5 locations was the inital seller of the gift card.

Cons

At first, I wasn't able to get access to the online portal and that made it very difficult when having to deal with gift card discrepancies.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Clutch won't disappoint you

Pros

Clutch is a complete marketing platform for B2C that lets you run targeted loyalty campaigns, marketing campaigns, and more. - Easy to use and get started. - Customer segmentation provides you with tons of data. - Grow your business and revenue. - Use data to create buyer personas to use across all marketing channels.

Cons

The platform is still developing and needs a lot of new features. Besides, as of now, it is a bit pricey.