LoyaltyGator

RATING:

4.5

(12)

About LoyaltyGator

Loyalty Gator's customer loyalty program software allows businesses - big and small - to create unique customer loyalty programs based on their specific objectives. The software allows users to create and track their own promotions to discover customer preferences and spending trends. Award points for amount spent, check-ins, referrals, social media follows, and more. Reviews reporting to segment customer groups and identifies what motivates customers. Integrates the user's program with programs they already use or utilize Loyalty Gator's easy-to-use platform as a stand alone system in-store or on the go.

LoyaltyGator Pricing

Pricing from $59/mo

Starting price: 

CA$88.00 per month

Free trial: 

Available

Free version: 

Not Available

Loyalty Gator easy to use customer loyalty portal
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LoyaltyGator Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LoyaltyGator

1 - 5 of 12 Reviews

User Profile

Greg

Verified reviewer

Sporting Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great Simple Software!

The Customer Representative at Loyalty Gator is very easy to work with and extremely responsive to questions/concerns.

PROS

Simplicity to put into play! Ease of use for us and our customers!

CONS

Integration into our current POP System.

Kaley

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

MCS Advertising Rewards Program

Our customer rep. has been such a pleasure to work with! He replies back to me in a timely manner and always makes time to discuss not only our existing loyalty programs, but also providing great suggestions and recommendations for our potential clients that are interested in a rewards program. I've been extremely impressed thus far with how quickly the turnaround time is to develop and test a loyalty program. The fact that your balance check and enrollment form can be integrated into our clients' apps has made it even easier on our end. I look forward to continuing our relationship and to get more of our clients on board with the perfect loyalty solution for their business

PROS

I love the variety of loyalty programs that one can choose from, all loyalty programs can be customized for your client, the reporting features really allow us to capture further insight on our customers, your software is compatible and is easy to integrate within the apps that we've built for our clients, it's relatively simple and efficient to look up, manage, and edit customers manually if necessary. The turnaround time to get a loyalty developed and tested is super quick and efficient.

CONS

we've only executed a loyalty program for two of our clients --- any customized feature they've asked us to overcome has been doable -- no cons thus far!

Giovanni

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Determined Approach for Customer Satisfaction

PROS

LoyaltyGator has made the satisfaction of all customers defined. There are useful gifts that makes customers loyal.

CONS

LoyaltyGator creates an inclusive form that makes all the customers happy and reliable.

Torri

201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2016

Simple and to the Point!

We have used Loyalty Gator for a few years now and have been satisfied with the product. It's very easy to use and straight to the point!

PROS

Very easy to use and comprehend!

CONS

Not super robust. Don't completing understand/not a fan of how the campaigns and the users are linked together (or not).

Natalie

51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

User Friendly and Affordable!

We had been using a 3rd party company for our rewards company and customers kept losing their cards or kept forgetting them. Loyalty Gator was very easy to transition over to a new program without clients really knowing. It also made it so they didn't have to keep track of loyalty cards and we could just look them up via phone #.

PROS

Easy transition to the new program and that we can store customer's info via phone # and e-mail.

CONS

I wish there was a way to integrate LoyaltyGator with our POS system. There are times where the front desk team forget to add the points because they have to go into another system.