Customer service stayed with me for two hours while I tried to figure out our network to open the port.

I have not had any issues with Myplace at the current moment

Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them.

Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there.

Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful.

Easy integration with our Mailchimp service and the volume of data we were able to collect

Didn't have the advanced features of some alternatives, but did the basics very well

Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise.

The ease for our customers to logon and for us to capture their information.

Sometimes the time difference with the US would be an issue but they always responded.

Great - they went over and above what was expected from them, sorting my issue without me needing to become involved

The ease of use and the accessibility of their help function and chat facility

no cons - the software works as i would want it to

Easy to use after initial setup. Integrates very well into my Mailchimp account. Very good at collecting customer email addresses

Initial setup with my WiFi network took a bit of effort, but worked great after that

Happy with product and MyPlace Connect team

Quick and easy to install with no extra hardware required. Customer support was excellent

Nothing really, it just works well with the rest of our marketing apps

I really like how easy MyPlace Connect is to use and Peadar has been so helpful

Since we are still in the new phase, I do not have a "con" yet