# White Label Loyalty Software Reviews, Demo & Pricing - 2026

> Review of White Label Loyalty Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile

---

[Home](https://www.softwareadvice.com/)

/

[Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/)

/

White Label Loyalty

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

# White Label Loyalty 2026: Benefits, Features & Pricing

Wondering if White Label Loyalty is right for your organization?

Our Customer Engagement Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

White Label Loyalty

4.8

[(16)](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/#reviews)

Pricing

Starting at £1,999.00 per month

### About White Label Loyalty

White Label Loyalty is a customer loyalty platform that helps you better understand your customer and deliver an engaging reward experience. Get the data you need to build deeper relationships with customers that drive long-term growth and retention – at scale.

API-first  
The platform was built as API-first to allow for seamless integration with other key marketing and business systems, i.e. CRM, ERP, ePOS and more. Additionally, White Label Loyalty’s modular approach means that each solution is customised to the business’ needs and is completely scalable. The unique event-based Loyalty Engine can encourage and reward any customer action.

Fully customisable

Our admin Loyalty Console gives you complete control and insight into your customers’ behaviour. The loyalty engine allows you to use multiple features — such as the user-friendly interface for managing the loyalty program. Create a loyalty program that grows with you and your customers’ preferences.

Unlock first party data

You can collect and activate first-party data that drives engagement and growth.  
Get closer to your end customers, by creating personalised push notifications campaigns, and geo-targeted messages. Moreo...

ver, the AI module can predict customer churn and suggest targeted rewards and campaigns. White Label Loyalty solution is available as both an end-to-end loyalty solution and as a standalone integrated loyalty engine, fully GDPR compliant. Customizable out-of-the-box customer interface (mobile app, web app, or SDK) lets businesses get up and running faster without costly development. As a modular platform, we offer a range of solutions suited for different use cases, including: B2B and B2C ready We have everything you need to launch a loyalty program under one roof. We cater for both B2B and B2C loyalty, and are experts in providing end-to-end loyalty solutions fast yet effectively. We are there every step of the way, from initial setup of your program, to choosing the right data capture option, to branding our white labelled customer interface for you, and providing a range of ready-to-go rewards. Member Rewards solution Our Member Rewards solution is perfect for industries that struggle with retention and differentiation. By providing tangible value, you can turn necessary expenses into an opportunity to earn something back. Our Member Rewards solution is designed to help you simply provide value-adding rewards to your customers without complicated tech set up. You can choose the right incentives for your customers from our Rewards Marketplace — engage your existing members and give them a reason to stay. Instant Cashback solution With our loyalty platform, you can offer your customers free cashback on their online shopping. This adds a new revenue stream to your business, as well as an increase in customer retention. It gives your customers a reason not to switch to a competitor. It’s simple, all your customers need to do is activate the cashback solution in their browser or mobile device, and their cashback will be automatically applied. Brand Activation Campaign solution Running data-driven campaigns helps you get invaluable 1st party customer data and grow customer understanding. The more you know about your customers, the better you can cater to their needs. With us, you get an all-in-one solution under one roof, making it 10x easier to manage your campaign.

Wondering if White Label Loyalty is right for your organization?

Our Customer Engagement Software selection experts can help you in 15 minutes or less.

## White Label Loyalty User Interface

## Popular White Label Loyalty Alternatives

Main Product

White Label Loyalty

4.8

[(16)](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/#reviews)

Ratings Breakdown

-   4.63Ease of use
-   4.21Value for money
-   4.63Customer support
-   4.44Functionality

Pricing

Starting at £1999.00 per month

Get Price

Alternative Product

[Guusto](https://www.softwareadvice.com/hr/guusto-profile/)

4.9

[(3634)](https://www.softwareadvice.com/hr/guusto-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.90Value for money
-   4.88Customer support
-   4.88Functionality

Pricing

Starting at $4.80 per month

Get Price

Alternative Product

[Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/)

4.9

[(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.58Value for money
-   4.92Customer support
-   4.68Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/)

4.4

[(190)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.22Value for money
-   4.30Customer support
-   4.35Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/)

4.8

[(39)](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.50Value for money
-   4.54Customer support
-   4.69Functionality

Pricing

Starting at $20000.00 one time

Get Price

Alternative Product

[Referrizer](https://www.softwareadvice.com/marketing/referrizer-profile/)

4.8

[(197)](https://www.softwareadvice.com/marketing/referrizer-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.65Value for money
-   4.78Customer support
-   4.69Functionality

Pricing

Starting at $99.00 per month

Get Price

## White Label Loyalty Pricing and Plans

Starting price: £1,999.00 per month

Free Trial

Free Version

Basic

£1,999.00

per feature, per month

Plan includes:

-   Loyalty API
-   Admin Console

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## White Label Loyalty Features

-   Popular features found in Customer Engagement
    
    Communication Management
    
    Customer History
    
    Feedback Management
    
    Live Chat
    
    Multi-Channel Communication
    
    Reporting/Analytics
    
-   More features of White Label Loyalty
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Affiliate Management
    
    Alerts/Notifications
    
    API
    
    Campaign Analytics
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Churn Management
    
    Client Portal
    
    Contact Management
    
    Content Creation
    
    Content Management
    
    CRM
    
    Customer Accounts
    
    Customer Activity Tracking
    
    Customer Database
    
    Customer Engagement
    
    Customer Experience Management
    
    Customer Portal
    
    Customer Profiles
    
    Customer Segmentation
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Email Management
    
    Employee Referral Management
    
    Engagement Tracking
    
    Event Triggered Actions
    
    For Customer Referrals
    
    For Employee Referrals
    
    Fraud Detection
    
    Gamification
    
    Gift Card Management
    
    Incentive Management
    
    Loyalty Cards
    
    Loyalty Program
    
    Member Portal
    
    Membership Management
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Promotions Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Referral Templates
    
    Referral Tracking
    
    Reporting & Statistics
    
    Rewards Management
    
    Rewards Program
    
    ROI Tracking
    
    SMS Marketing
    
    Social Engagement
    
    Social Media Integration
    
    Social Promotion
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Third-Party Integrations
    
    Transaction History
    
    User Management
    
    Visual Analytics
    

## White Label Loyalty Integrations

Salesforce Sales Cloud

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

Tableau

Integration rated undefined from -1 review

BigCommerce

Integration rated undefined from -1 review

Instagram

Integration rated undefined from -1 review

See all 124 integrations

## White Label Loyalty User Reviews

Overall Rating

4.8

Ratings Breakdown

5

75%

4

25%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.6

Functionality

4.4

Have you used White Label Loyalty and would like to share your experience with others?

Carl N.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Reviewed December 2022

Premiere Rewards Partner

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The team over at white-label loyalty (WLL) is top notch! When integrating their products in to our deixa.io web3 platform, their team provide world class support. From being available on short notice, understanding their api, onboarding brands, utilizing their system to onboard customize offers, or assisting in strategies for ensuring users uuid in our system can also be recognized in their system, the WLL team was prepared to handle all of our use cases with extreme efficiency.We are building a company that gamify users actions with Rewards and WLL team is the team we have identified to partner with us on our journey. We highly recommend WLL and are honored to be working with such a professional team!

Cons:

There is not a sandbox list of brands that we can use during testing, to test the gift card or voucher code url. This is an easy fix that I'm sure they will improve now that we have added this feedback.

Read More

AM

Ally M.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for less than 2 years

Reviewed June 2025

Great software and nice people!

5

Overall very positive. I’m glad we chose them as our vendor. Our meetings have always been productive and friendly!

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Great service, easy Ui, lots of great features that work for us. WLL was easy to integrate into our system.

Cons:

Sometimes hard to update individual users and no batch ui call for rewards for a single user. Those updates would be clutch!

Reasons for choosing White Label Loyalty

I want a part of this decision but from what I understand it was the fastest and simplest to implement.

Read More

RS

Radha S.

Verified reviewer

Legal Services

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed April 2026

A Robust Loyalty Platform with Advanced Customization

5

Overall, my experience with White Label Loyalty was positive and robust, particularly for businesses seeking a highly customizable and scalable loyalty solution. The platform stands out for its flexibility, allowing organizations to design sophisticated, brand‑aligned loyalty programs with tailored rewards, rules, and customer journeys. It felt well suited for companies with more complex loyalty strategies or long‑term growth plans. That said, the depth of customization comes with a steeper learning curve. Initial setup and ongoing adjustments require thoughtful planning and, in some cases, technical support, which may be challenging for smaller teams or those looking for a more plug‑and‑play solution. Despite this, once properly implemented, White Label Loyalty proves to be a powerful and effective platform for delivering personalized and strategic loyalty experiences.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I liked most about White Label Loyalty was its high level of customization and flexibility. The platform allows businesses to design loyalty programs that align closely with their brand and customer strategy rather than forcing a one‑size‑fits‑all approach. I especially appreciated the ability to tailor rewards, rules, and customer journeys, as well as its integrations with existing systems. It felt like a scalable solution that supports more sophisticated and personalized loyalty initiatives.

Cons:

What I liked least about White Label Loyalty was the complexity and initial setup effort. Because the platform is highly customizable, it requires more time, planning, and technical involvement to configure properly compared to plug‑and‑play loyalty solutions. The learning curve can be steep for new users, and ongoing changes or updates may require support or development resources. As a result, it may feel less accessible for smaller teams or businesses without dedicated technical support.

Read More

CH

Chris H.

Verified reviewer

Insurance

11-50 employees

Used weekly for more than 2 years

Reviewed September 2025

White Label Review

4

My overall experience with White Label Loyalty has been good. We've been using it for 3 years and haven't had any major issues.

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

What I liked most about White Label Loyalty as a company is their support response time and Runa integration.

Cons:

What we like least about White Label Loyalty is the Live/Test mode and that you cannot assign a role to an admin user for just one of them.

Vendor Response

Thank you for your feedback and for being with us for 3 years - we're glad our support and integrations have been valuable. We’re happy to share that the Live/Test mode limitation you mentioned will be resolved soon as part of our next improvements rollout, which will give you a smoother experience.

Replied September 2025

Read More

SH

Shaun H.

Verified reviewer

Utilities

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Great platform with nice people

5

Overall its been a positive experience, there's been a few learning curves and workarounds but in a nutshell i would say the app has worked very well and done what we intended to do.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

the ability to have a bespoke app with access to an online portal that i can implement changes at any time

Cons:

some of the reports information is a little restrictive, i would like to be able to pull more core data

Vendor Response

We're really happy to hear you’ve had a positive experience and that your bespoke app is working as intended. We appreciate your feedback on reporting and will consider it for future product enhancements. Glad to have you on board!

Replied February 2025

Read More

VR

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Best Loyalty program for your business

5

My overall experience using White label loyalty is good so far along with integration with other systems like Lytics, Iterable are easy. I will definitely recommend this.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use. Linking of events with reactors are super helpful which can directly link with user's points.

Cons:

From user interface, all looks good however from API point of view, event filtration does not work on payload and we can't edit the events

Vendor Response

Thank you for your review! We're glad you find our platform easy to use. Appreciate your feedback about event filtration constraints. It's great to hear that integration with Lytics and Iterable has been smooth - thanks for recommending us! 🚀

Replied February 2025

Read More

AG

Alex G.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

A great loyalty partner

5

They are a great company to work with and a really great partner to enable an organisation to grow their loyalty programme for both customers and staff.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

The account management service allows prompt and efficient resolutions to any challenges faced and they also help to get you the best possible service.

Cons:

Sometimes challenges with with voucher supply have taken longer to resolve than hoped causing some challenging situations with our customers.

Vendor Response

We're glad you value our account management support and see us as a great loyalty partner. We appreciate your feedback on voucher supply and are always working to improve. It’s great to be part of your loyalty program’s growth! 🚀

Replied February 2025

Read More

DG

Daniela G.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 2 years

Reviewed November 2022

Great software with all the right features and benefits for users. Easy to use with great aesthetics

4

The overall experience has been good with a good working relationship.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Easy to use and possibility to customize to meet the needs of users

Cons:

The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.

Reasons for choosing White Label Loyalty

White Label offered the right sort of experience we were looking for - both for the short term and possible further scaling up of our solution to other markets. The App itself is a very good product and meets the needs of our target users. Overall, the proposition was more attractive than other companies we spoke to.

Read More

TC

Tony Bach C.

Verified reviewer

Financial Services

5001-10000 employees

Used weekly for less than 2 years

Reviewed November 2022

State of the art loyalty platform

5

WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Ease of use, smooth implementation, and wide use case coverage including being at the forefront of market movements, eg. ready for the Metaverse.

Cons:

Not a big/well-known brand so had to do heavy due diligence process prior to selection.

Reasons for choosing White Label Loyalty

Best value for money. Wide product catalogue. Technological front-runner. Ease of implementation. References.

Read More

PB

Petra B.

Verified reviewer

Banking

501-1000 employees

Used weekly for free trial

Reviewed November 2022

It really works and offers possibilities for deeper insights

4

The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The SW is very intuitive, easy to use, flexible/adaptable

Cons:

Segmented approach to users (reward scheme and communication) would be great!

Reasons for choosing White Label Loyalty

Best presentation on OTP Lab Startup Program

Vendor Response

Hi Petra, Thank you so much for leaving a review, we're also thrilled the pilot was such a success. I just wanted to clarify that we do have a thorough segmentation engine, which also works to send personalised communications. Unfortunately, there were extenuating circumstances due to the pilot tight timelines and other integration limitations, which did not allow for the full capabilities to be rolled out immediately but would work for full launch. I hope this clears things out. Kind regards, Kristyna from White Label Loyalty

Replied November 2022

Read More

Showing 1 - 10 of 16 Reviews

Load More Reviews

## Other Top Recommended Customer Engagement Software

[LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/)

**4.3** (167)

Recently recommended **56** times

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

**4.3** (6977)

Recently recommended **29** times

[SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/)

**4.3** (245)

Recently recommended **18** times

[eGain Suite](https://www.softwareadvice.com/customer-experience/egain-suite-profile/)

**0.0** (0)

Recently recommended **10** times

Stuck Between Options?

Our experts can help you compare White Label Loyalty with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice