--- title: "Featurebase Software Reviews, Demo & Pricing - 2026" description: "Review of Featurebase Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-satisfaction/featurebase-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / Featurebase Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Featurebase Review From $49-$207/month Free version Free trial 3 plans Wondering if Featurebase is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Featurebase No reviews yet Pricing Starting at $49.00 flat rate per month ### About Featurebase Featurebase is a cloud-based customer satisfaction solution that helps small businesses manage user feedback and product changelogs. The solution enables users to collect and prioritize feedback, which helps identify product opportunities, enabling startups to build the right features. Featurebase offers various features such as feedback portals, in-app widgets, email notifications, feature voting and public roadmaps. Additionally, it provides AI suggestions to eliminate duplicate feedback and integration with existing tools and workflows. Pricing is based on monthly or annual subscriptions. Do you work for Featurebase? [Manage this product listing](https://www.g2.com/products/featurebase/claim_requests/new?auto=true) Wondering if Featurebase is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. ## Featurebase User Interface ## Popular Featurebase Alternatives Main Product Featurebase No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6112)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2924)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.6 [(798)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.55Customer support - 4.34Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3474)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10506)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.41Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price ## Featurebase Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Starter $49.00 flat rate, per month No plan information available Growth $99.00 flat rate, per month No plan information available Business $207.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Featurebase Features - Popular features found in Customer Support CRM Email Management Knowledge Base Management Live Chat Service Level Agreement (SLA) Management - More features of Featurebase AI Copilot AI/Machine Learning Alerts/Notifications CES Survey Structure Chat/Messaging Complaint Monitoring CSAT Survey Structure Customer Experience Management Customer Segmentation Feedback Management Generative AI Multi-Channel Communication NPS Survey Structure Performance Metrics Reporting/Analytics Search/Filter Survey/Poll Management Third-Party Integrations Widgets Workflow Automation ## Featurebase Integrations Discord Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Segment Integration rated undefined from -1 review Slack Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review Linear Integration rated undefined from -1 review See all 12 integrations ## Featurebase User Reviews No Reviews Yet Be the first to review Featurebase ## Other Top Recommended Customer Support Software [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **6** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4091) Recently recommended **6** times [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) **4.3** (178) Recently recommended **1** times [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3474) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Featurebase with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice