Shiji ReviewPro Guest Surveys

Guest Satisfaction Surveys is a cloud-based platform that helps businesses collect customer feedback via custom surveys. It allows employees to create survey questions based on specific hotels, segments or guest types and share them with customers in multiple languages. Features of Guest Satisfaction Surveys include feedback management, sentiment analysis, reporting, an activity dashboard, automated alerts, data synchronization and more. The application allows employees to analyze customers’ behavior, manage online reputation and run referral programs. Guest Satisfaction Surveys comes with an application programming interface (API), which facilitates integration with several third-party platforms such as HiRUM, Infor HMS, Hotsoft, WebRezPro, Guest Point, eZee FrontDes...