--- title: "Rate My Service Software Reviews, Demo & Pricing - 2026" description: "Review of Rate My Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Satisfaction Software](https://www.softwareadvice.com/customer-satisfaction/) / Rate My Service Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/alternatives/) # Rate My Service Review From $9/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Rate My Service 4.9 [(59)](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/#reviews) Pricing Starting at $9.00 flat rate per month Top Alternatives ### About Rate My Service RateMyService is a tool that helps you insert customer satisfaction (CSAT) surveys in agent or staff email signatures. It was built for any business that does sales/support activities and/or communicates to their customers via email. Some of its main features include: - Easy to read reporting/dashboard - Email notifications for completed customer surveys - Quickly add users with G-Suite & Office 365 integrations or by using CSV - Highly customizable survey ## Rate My Service User Interface ## Popular Rate My Service Alternatives Main Product Rate My Service 4.9 [(59)](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.88Value for money - 4.82Customer support - 4.76Functionality Pricing Starting at $9.00 per month Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(57)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.86Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $63.00 per month Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2922)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Alternative Product [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) 4.6 [(183)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.40Value for money - 4.53Customer support - 4.42Functionality Pricing Starting at $29.00 per month Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.6 [(794)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.55Customer support - 4.35Functionality Pricing Starting at $19.00 per month ## Rate My Service Pricing and Plans Starting price: $9.00 per month Free Trial Free Version Basic $9.00 flat rate, per month No plan information available ## Rate My Service Features - Popular features found in Customer Satisfaction Complaint Monitoring CRM Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Reporting/Analytics SMS Messaging Trend Analysis Visual Analytics - More features of Rate My Service Activity Dashboard Alerts/Notifications CSAT Survey Structure Data Visualization Email Management Feedback Management Performance Metrics Search/Filter Survey/Poll Management Widgets ## Rate My Service User Reviews ## Rate My Service customer ratings - Overall rating: 4.9/5 - Total reviews: 59 ### Rating distribution - 5 stars: 52 reviews (88%) - 4 stars: 6 reviews (10%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.9/5 - Customer support: 4.8/5 - Functionality: 4.8/5 --- Have you used Rate My Service and would like to share your experience with others? ### Easy to use customer feedback tool - Overall rating: 5/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This was a very quick and easy process to get up and running. It is now part of our standard communication process with customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is a very east to use interface. You can import and export customer data easily into most major CSR, POS, or email tools. You get a very easy process to process customer opinions and reviews. #### Cons It is a very simple system so no complaints. Maybe more templating and customization options. Adding SMS, video or embedable form option. --- ### simple but effective feedback system - Overall rating: 5/5 - Reviewer: Devis S. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It had been a long time that I wanted to integrate a feedback system into my business that I could then catalog and publish in my online channels as a reference for my services.However, I had never looked for an automated system and I thought of doing it with Google forms as suggested by one of my friend and As soon as I saw this program and its cost I bought it without thinking about it and when I started using it a month later I was amazed at the ease with which I got what I wanted #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros simplicity effectiveness 5 minute learning curve you don't have to do anything anymore, he does everything you can handle negative feedback only you see the results and only you decide what to do with them #### Cons it is very simple but has little customization and in some professional fields it may be necessary to have different aesthetic models for choosing icons #### Vendor response Thanks so much Devis, we really appreciate this! :-) Replied July 2022 --- ### Works great! - Overall rating: 4/5 - Reviewer: Elmer R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love that my customers can submit their input at their discretion. #### Cons I wish it was more intuitive in the sense that it would interact and give a live view of submitted responses. --- ### An easy to use and effective way to get feedback from customers about your service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am extremely satisfied with my experience and would not hesitate to recommend this "Rate My Service" to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was looking for a way to get actionable feedback, not just "good service" or "bad service," and I finally found Rate My Service. This tool is a huge time saver, and I can set up my own surveys and track my service over time. I also love that it's very easy to share with my clients so they can give direct feedback as well. #### Cons There is a limited number of symbols that can be used for a review, either 2 or 3. This can make it difficult to get all the information across that you want to communicate. You can add more feedback symbols. --- ### Best way to know about work feedback - Overall rating: 5/5 - Reviewer: Ratan T. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I highly recommend "Rate My Service" to any business looking for a simple and effective way to collect customer feedback. The tool is easy to use, provides valuable insights, and has helped me to improve my customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I use "Rate My Service" and I am thoroughly impressed with the results. This tool is super simple and easy to use, yet it has provided me with valuable insights into my customers' satisfaction levels.One of the things I love about "Rate My Service" is that it collects customer feedback from every email. This means that I can get feedback on my services without having to ask my customers to fill out a separate survey, which can be time-consuming and often results in a low response rate.The reports generated by "Rate My Service" are also very easy to understand and provide me with actionable insights that I can use to improve my services. #### Cons Everything is good in this tool but I noticed this tool has limited number of symbols that is very few. --- ### Rate My Service; new gem for getting customer's feedback - Overall rating: 5/5 - Reviewer: hm S. - Verified reviewer: Yes - Industry: Media Production - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Rate My Service is very excellent. It is really fun as well as an excellent opportunity to get feedback from my client about my service. From the analysis, I can easily correct my flaws. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I mostly like the easy integration process of Rate My Service with G-Suite. Its interface and dashboard are very clean. Anyone can easily set up the feedback form without any previous knowledge. Import from CSV is another very good feature of this tool. I also like the 'email survey to agent' option. #### Cons There are very few downsides to Rate My Service. But I think there should be more template design for the feedback/survey form. --- ### The best for All Business - Overall rating: 5/5 - Reviewer: Rio M. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rate My Services give me easy way to collect feedback #### Cons As a new produk, I think Rate My Services have to growth --- ### Simple and easy tool for monitoring your feedback - Overall rating: 5/5 - Reviewer: Donald S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a pretty good tool for a high-level overview of the feedback requested and given. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It's simple to set up and use, anyone, can provide feedback. #### Cons Had issues setting up the email client, a better explanation would have been helpful. --- ### Rate My Service equipped with premium features for professionals and enterprises - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using this awesome app I could make decisions upon different types of questions and I could could help my in improving my services and products to my customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Multilingual and easy setup for, with minutes I can make an excellent customer care questionnaires and ask for feedback from them. #### Cons few templates, I highly recommend them RateMySerive to add more templates --- ### An Effective and Easy To Use Service Rating Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I recently started using Rate My Service to receive feedback on my students and I have had a great experience so far. The setup process was very simple and it gives me good insight into my performance. I think this tool is great for anyone looking for an easy and effective way to get feedback. #### Cons The reporting tool can seem to be a little basic at first. However, after using this feature for a while, I realized that this is actually a good thing because it only provides useful information and nothing more. --- Showing 1 - 10 of 59 Reviews Load More Reviews ## Rate My Service Popular Comparisons [SurveyMonkey vs Rate My Service](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/vs/surveymonkey/)[Trustpilot vs Rate My Service](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/vs/trustpilot/)[ReputationStacker vs Rate My Service](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/vs/reputationstacker/) [Compare All Alternatives](https://www.softwareadvice.com/customer-satisfaction/rate-my-service-profile/alternatives/) ## See what companies are saying about Software Advice