Wonderflow Software
About Wonderflow
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions.
Unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS.
Wonderflow's AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures.
Did you know that a higher rating equals higher revenue?
With Wonderflow's Artificial Intelligence you can easily find the hundreds of different topics mentioned by your customers. The prescriptive and predi...
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Wonderflow - product comparison
Wonderflow User Reviews
OVERALL RATING
Showing 2 reviews
Bart
Company size: 501-1,000 employees
Industry: Sports
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2021
Time and money saver
Pros
Wonderflow quickly analyses a lot of data and presents it in a very easy to understand way to big audiences, for any kind of product where R&R is important, I think Wonderflow is a big benefit! Wonderflow helps if you are just looking for high level analysis (pros and cons, sentiment, trends) but also if you want to dive a bit deeper into the details. Also nice is that Wonderflow is covering multiple languages and countries. It helped me mainly in analyzing a lot of ratings / reviews on different products and to put it in an easy to understand presentation for colleagues/stakeholders who are not that much into the topic.
Cons
I honestly don't have anything that is negative about the tool so far. Especially if I have any feedback, the Wonderflow is quickly picking it up, getting back to me and sometimes even implementing improvements on a very short notice.
Alessio Vincenzo
Company size: 51-200 employees
Industry: Computer Hardware
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
I suggest it. Never tried something similar
Pros
The accuracy of Wonderflow's analysis is outstanding, and thanks to it we've improved our marketing campaigns ROI by almost 10%. We've seen the best results on open feedback, but I was glad it could integrate and analyze closed feedback too so that we could have a single platform to look at for data. Using Wonderflow helped us better understand how customers perceive us as a company, and how we want to position ourselves based on it
Cons
All perfect, i can not want something more from perfection