--- title: "Churn360 Software Reviews, Demo & Pricing - 2026" description: "Review of Churn360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-success/churn360-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / Churn360 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Churn360 Review From $399-$799/month 2 plans Wondering if Churn360 is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Churn360 5.0 [(9)](https://www.softwareadvice.com/customer-success/churn360-profile/#reviews) Pricing Starting at $399.00 per month ### About Churn360 Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase customer lifetime value. Churn360 consolidates product data is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. Churn360 helps Customer Success Managers by providing a single view dashboard that is simple and convenient to keep track of customers. Churn360 also offers features including playbook automation, customer onboarding, customer journey mapping and tracking, surveys to aid your customers and ensure that your product is used to the maximum potential for which it was developed. When the customers understand your product, they tend to use the product more and this helps in reducing customer churn. Wondering if Churn360 is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. ## Churn360 User Interface ## Popular Churn360 Alternatives Main Product Churn360 5.0 [(9)](https://www.softwareadvice.com/customer-success/churn360-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.75Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [Custify](https://www.softwareadvice.com/customer-success/custify-profile/) 4.9 [(135)](https://www.softwareadvice.com/customer-success/custify-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.88Value for money - 4.95Customer support - 4.81Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Skalin](https://www.softwareadvice.com/customer-success/skalin-profile/) 4.9 [(55)](https://www.softwareadvice.com/customer-success/skalin-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.90Value for money - 4.89Customer support - 4.75Functionality Pricing Starting at €569.00 per month Get Price Alternative Product [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/) 4.7 [(466)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.57Customer support - 4.52Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Customerscore.io](https://www.softwareadvice.com/product/524566-Customerscore-io/) 4.8 [(17)](https://www.softwareadvice.com/product/524566-Customerscore-io/#reviews) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 5.0Customer support - 4.76Functionality Pricing Starting at €119.00 per month Get Price ## Churn360 Pricing and Plans Starting price: $399.00 per month Free Trial Free Version Startup $399.00 per month No plan information available Professional $799.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Churn360 Features - Popular features found in Customer Success Customer Engagement Onboarding Reporting/Analytics Usage Tracking/Analytics - More features of Churn360 Account Management Activity Dashboard Activity Tracking Chat/Messaging Churn Management CRM Customer Database Customer Experience Management Customer Segmentation Engagement Tracking Event Triggered Actions Feedback Management Health Score NPS of Customers Performance Metrics Real-Time Notifications Renewal Management Reporting & Statistics Revenue Management Survey/Poll Management Surveys & Feedback Task Management Third-Party Integrations Win/Loss Analysis Workflow Management ## Churn360 Integrations Freshdesk Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review CloudTalk Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Recurly Integration rated undefined from -1 review Segment Integration rated undefined from -1 review See all 15 integrations ## Churn360 User Reviews ## Churn360 customer ratings - Overall rating: 5/5 - Total reviews: 9 ### Rating distribution - 5 stars: 9 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used Churn360 and would like to share your experience with others? ### Works Seamlessly - Overall rating: 5/5 - Reviewer: Ujjwal N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered User tracking and customer journey is massively useful for our team. We are now more intelligent about our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For our team, integration with HubSpot was a major drive in our decision to use Churn360. This integration works seamlessly. #### Cons Nothing, it makes our life easier and is the bestest one i have ever used --- ### Top-Notch Customer Services - Overall rating: 5/5 - Reviewer: Nima P. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We have experienced significant improvements in communication, enabling us to better support and guide customers with inquiries or issues regarding our offerings. As a result of faster issue resolution we have seen a notable increase of at least 10% in new customer requests for our services #### Cons Churn360 pricing may be on the higher end and like many similar products, it requires a significant implementation period within the organization.but we are happy with their continuos customer support --- ### Features that makes Churn360 the best selling products in the market. - Overall rating: 5/5 - Reviewer: Aayushi J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered I am highly impressed by the product and I would like to recommend it to others. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease to use and the database management is the most that I like in the software. The best part is the services offered by it in such a affordable price range. #### Cons So far I have not addressed any con in the product. Because for us it is working in it's best possible capacity. --- ### Best Tool for business seeking to optimize Customer Retention. - Overall rating: 5/5 - Reviewer: Neethu R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Churn360 is a tool that provides comprehensive solution for business seeking to optimize customer retention. It's predictive analytics feature offers valuable insights for proactive retention strategies. #### Cons Churn360 met all my needs and it works really well. I have not faced any issues so far. --- ### Complete Solution for Success Teams - Overall rating: 5/5 - Reviewer: Mona K. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Churn360 offer many integrations out of the box which can be customized as well. This feature enables our CSM to view and react on all the data points available in one platform. #### Cons It could have an in-app tutorial built to make it easy to adapt. --- ### Great software for customer success teams - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Churn360 helps reduce customer churn because letting you know which customers are at-risk. This means we can manage more customers than we could without Churn360, thereby increasing our revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Churn360 is very easy to set up and use. You can manage all your settings and gain deeper insights into the health of your customers. Probably one of the most powerful features of its software is the plays and automations which you can use to prompt yourself of when to help customers. Customer health scores give you insight into when customers might be about to churn so you can take corrective action. #### Cons There's not much that I dislike about Churn360. There were a few features I didn't quite understand at first but I reached out to their support team and they gave excellent help. --- ### Churn360 give all the customer requirements at single place - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Churn360 give all the information at one place, help us to managing all the information. #### Cons Not able to think any cons about churn360. --- ### Huge time Savings!! - Overall rating: 5/5 - Reviewer: Vishaal P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered We are getting more time to actually concentrate on our customers rather than trying to decipher information from the excel sheets #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to implement and get value out of it. Before Churn360, we used Microsoft excel to keep track of our clients, and getting insights using functions was very difficult. Now Churn360 solves these shortcomings and helped us to concentrate on better things. #### Cons have been using the software for the past 6 months.. Nothing as of now! --- ### Plateform for customer success needs - Overall rating: 5/5 - Reviewer: Ekanshi S. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Churn 360 provides everything to customer like notes and tickets. Easy to use #### Cons Right now I'm not facing any problem in this --- Showing 1 - 9 of 9 Reviews ## Other Top Recommended Customer Success Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **9** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3058) Recently recommended **0** times [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) **4.2** (1002) Recently recommended **0** times [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) **4.6** (910) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Churn360 with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice