# Churn360 Software Reviews, Demo & Pricing - 2026 > Review of Churn360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-success/churn360-profile --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / Churn360 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Churn360 2026: Benefits, Features & Pricing Wondering if Churn360 is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Churn360 5.0 [(9)](https://www.softwareadvice.com/customer-success/churn360-profile/#reviews) Pricing Starting at $399.00 per month ### About Churn360 Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase customer lifetime value. Churn360 consolidates product data is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. Churn360 helps Customer Success Managers by providing a single view dashboard that is simple and convenient to keep track of customers. Churn360 also offers features including playbook automation, customer onboarding, customer journey mapping and tracking, surveys to aid your customers and ensure that your product is used to the maximum potential for which it was developed. When the customers understand your product, they tend to use the product more and this helps in reducing customer churn. Wondering if Churn360 is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. ## Churn360 User Interface ## Popular Churn360 Alternatives Main Product Churn360 5.0 [(9)](https://www.softwareadvice.com/customer-success/churn360-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.75Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [Skalin](https://www.softwareadvice.com/customer-success/skalin-profile/) 4.9 [(55)](https://www.softwareadvice.com/customer-success/skalin-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.90Value for money - 4.89Customer support - 4.75Functionality Pricing Starting at €569.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Custify](https://www.softwareadvice.com/customer-success/custify-profile/) 4.9 [(122)](https://www.softwareadvice.com/customer-success/custify-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.91Value for money - 4.97Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/) 4.7 [(462)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.51Value for money - 4.58Customer support - 4.52Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Customerscore.io](https://www.softwareadvice.com/product/524566-Customerscore-io/) 4.8 [(17)](https://www.softwareadvice.com/product/524566-Customerscore-io/#reviews) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 5.0Customer support - 4.76Functionality Pricing Starting at €119.00 per month Get Price ## Churn360 Pricing and Plans Starting price: $399.00 per month Free Trial Free Version Startup $399.00 per month No plan information available Professional $799.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Churn360 Features - Popular features found in Customer Success Customer Engagement Onboarding Reporting/Analytics Usage Tracking/Analytics - More features of Churn360 Account Management Activity Dashboard Activity Tracking Chat/Messaging Churn Management CRM Customer Database Customer Experience Management Customer Segmentation Engagement Tracking Event Triggered Actions Feedback Management Health Score NPS of Customers Performance Metrics Real-Time Notifications Renewal Management Reporting & Statistics Revenue Management Survey/Poll Management Surveys & Feedback Task Management Third-Party Integrations Win/Loss Analysis Workflow Management ## Churn360 Integrations Freshdesk Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review CloudTalk Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Recurly Integration rated undefined from -1 review Segment Integration rated undefined from -1 review See all 15 integrations ## Churn360 User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.8 Customer support 5.0 Functionality 5.0 Have you used Churn360 and would like to share your experience with others? Ujjwal N. Verified reviewer Financial Services 501-1000 employees Used daily for less than 12 months Review source Reviewed August 2022 Works Seamlessly 5 User tracking and customer journey is massively useful for our team. We are now more intelligent about our clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For our team, integration with HubSpot was a major drive in our decision to use Churn360. This integration works seamlessly. Cons: Nothing, it makes our life easier and is the bestest one i have ever used Read More Nima P. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for less than 2 years Review source Reviewed April 2024 Top-Notch Customer Services 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: We have experienced significant improvements in communication, enabling us to better support and guide customers with inquiries or issues regarding our offerings. As a result of faster issue resolution we have seen a notable increase of at least 10% in new customer requests for our services Cons: Churn360 pricing may be on the higher end and like many similar products, it requires a significant implementation period within the organization.but we are happy with their continuos customer support Read More AJ Aayushi J. Verified reviewer Financial Services 51-200 employees Used daily for less than 12 months Review source Reviewed August 2022 Features that makes Churn360 the best selling products in the market. 5 I am highly impressed by the product and I would like to recommend it to others. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Ease to use and the database management is the most that I like in the software. The best part is the services offered by it in such a affordable price range. Cons: So far I have not addressed any con in the product. Because for us it is working in it's best possible capacity. Read More Neethu R. Verified reviewer Marketing and Advertising 201-500 employees Used weekly for less than 2 years Review source Reviewed April 2024 Best Tool for business seeking to optimize Customer Retention. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Churn360 is a tool that provides comprehensive solution for business seeking to optimize customer retention. It's predictive analytics feature offers valuable insights for proactive retention strategies. Cons: Churn360 met all my needs and it works really well. I have not faced any issues so far. Read More Mona K. Verified reviewer Education Management 51-200 employees Used weekly for more than 2 years Review source Reviewed August 2022 Complete Solution for Success Teams 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Churn360 offer many integrations out of the box which can be customized as well. This feature enables our CSM to view and react on all the data points available in one platform. Cons: It could have an in-app tutorial built to make it easy to adapt. Read More VR Verified Reviewer Marketing and Advertising Self-Employed Used monthly for less than 12 months Review source Reviewed January 2023 Great software for customer success teams 5 Churn360 helps reduce customer churn because letting you know which customers are at-risk. This means we can manage more customers than we could without Churn360, thereby increasing our revenue. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Churn360 is very easy to set up and use. You can manage all your settings and gain deeper insights into the health of your customers. Probably one of the most powerful features of its software is the plays and automations which you can use to prompt yourself of when to help customers. Customer health scores give you insight into when customers might be about to churn so you can take corrective action. Cons: There's not much that I dislike about Churn360. There were a few features I didn't quite understand at first but I reached out to their support team and they gave excellent help. Read More VR Verified Reviewer Education Management 201-500 employees Used weekly for less than 12 months Review source Reviewed August 2022 Churn360 give all the customer requirements at single place 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Churn360 give all the information at one place, help us to managing all the information. Cons: Not able to think any cons about churn360. Read More Vishaal P. Verified reviewer Information Technology and Services 201-500 employees Used weekly for less than 6 months Review source Reviewed August 2022 Huge time Savings!! 5 We are getting more time to actually concentrate on our customers rather than trying to decipher information from the excel sheets Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to implement and get value out of it. Before Churn360, we used Microsoft excel to keep track of our clients, and getting insights using functions was very difficult. Now Churn360 solves these shortcomings and helped us to concentrate on better things. Cons: have been using the software for the past 6 months.. Nothing as of now! Read More ES Ekanshi S. Verified reviewer Computer Networking 501-1000 employees Used monthly for less than 12 months Review source Reviewed August 2022 Plateform for customer success needs 5 Good Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Churn 360 provides everything to customer like notes and tickets. Easy to use Cons: Right now I'm not facing any problem in this Read More Showing 1 - 9 of 9 Reviews ## Other Top Recommended Customer Success Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times [TenForce](https://www.softwareadvice.com/cms/tenforce-profile/) **4.1** (7) Recently recommended **1** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3055) Recently recommended **0** times [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) **4.5** (2213) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Churn360 with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice