Customer Success Software

SmartKarrot

SmartKarrot is a product and customer success platform designed to help businesses capture and analyze customer data across multiple systems to gain insight into the entire customer journey, product adoption, engagement and more. The... Read more

Custify

Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows... Read more

EngageBay

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketing... Read more

HubSpot Service Hub

HubSpot Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation... Read more

Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture... Read more

Agile CRM

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management,... Read more

Zendesk

Zendesk Suite is a cloud-based solution that helps customer service agents manage and resolve clients’ queries via ticket management, chats, voice calls or user guides. With its omnichannel dashboard, managers can update the status... Read more

Groove

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge management,... Read more

Uxpressia

Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer journeys maps, personas and impact maps on a centralized platform. It allows users to gain insights into... Read more

Userpilot

Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated behavior-driven triggers to improve product adoption and customer onboarding processes. Managers can segment users based... Read more

Froged

Froged is a customer success solution designed to help businesses manage processes related to behavior tracking, live chat, email marketing campaigns, and more to improve clients' experience with the brand. CS agents can send personalized... Read more

Bolstra

Bolstra is a cloud-based customer success platform, which helps businesses retain customers, gain revenue and manage churn rate by identifying opportunities and market trends. Features include activity feed, customer accounts, task... Read more

Totango

Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate by... Read more

Planhat

Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire customer management lifecycle, from onboarding to reviews and renewals. The task management functionality enables employees... Read more

Salesmachine

Salesmachine is a customer success software that helps businesses streamline operations related to trial qualification, onboarding, workflow automation and more on a centralized platform. The customer lifecycle management module enables... Read more

Freshsuccess

Freshsuccess is a customer success platform that helps businesses streamline operations related to customer account health tracking, client segmentation, workflow configuration and more on a centralized platform. It enables employees... Read more

Amity

Amity is a cloud-based customer relationship management (CRM) solution that helps businesses across various industries to manage interactions with existing and potential customers Amity allows users to automate tasks that don’t... Read more

CustomerGauge

CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey campaigns,... Read more

UserIQ

UserIQ is a customer success platform designed to help businesses of all sizes capture customer feedback, reduce churn rates and create audience segments based on behavior. The application allows organizations to send NPS surveys via... Read more

Akita

Akita is a cloud-based customer success solution designed to help businesses identify upselling or cross selling opportunities and reduce customer churns. The application enables administrators to create customer segments, track usage... Read more