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> Reviews of Userpilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Userpilot is a good fit for you!

Source: https://www.softwareadvice.com/customer-success/userpilot-profile/reviews

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Userpilot Reviews

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[Overview](https://www.softwareadvice.com/customer-success/userpilot-profile/)

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# Userpilot Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(39)

4

(14)

3

(1)

2

(3)

1

(0)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.7

Value for money

4.7

Functionality

4.6

* * *

### Pros

"I don't have to rely on the front-end team since Userpilot provides me the freedom to create tidy, attractive messages exactly way I want them to be."

"the templates to onboard were very intuitive and keeping the clients updated with new release was very easy with this tool."

"On the other hand, we were able to make a very significant leap in the adoption of the new functionalities with the customers, making a process that was slow and boring, into something fun and fast to implement."

### Cons

"Sometimes I noticed when you create flows on Userpilot the interface hangs and takes time to load, this also few a times eats up the RAM too."

"it lacks some project management tools and adding those options would make it one stop shop for many onboarding requirments."

"Mediocre software that didn't provide my business with any real value and it was a pain to cancel."

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Userpilot Reviews, Pros and Cons - 2026 Software Advice